& analysts Work, Jobs in Stanstead, Sfk (with Salaries)

Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Application Support Analyst
MultiFreight Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
5d
EPMA Data Analyst
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £39,959 - £48,117 a year
- Part-time
5d
BAS Intelligence Analyst
Ministry of Justice —Thetford
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
5d
Data Analyst
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £29,288.09 a year
- Analysis skills
- Continuous improvement
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
Business Intelligence Analyst
OCS Group —Ipswich
- Monday to Friday
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
Quality Control Analyst - UK
Ascensus Specialties LLC —Newmarket
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
- Free parking
- Employee assistance programme
Business Analyst
Civil Works Alliance —Ipswich
- Full-time
- Organisational skills
- Annual leave
2d
Quality Control Analyst - UK
Ascensus Specialties —Newmarket
- Full-time
- Microsoft Word
- Continuous improvement
- Quality control
- Free parking
- Employee assistance programme
Quick apply
Data Analyst
Price Bailey —Cambridge
- Computer Science
- Analysis skills
- Annual leave
- Employee assistance programme
Graduate IT Analyst
Textron Specialized Vehicles —Ipswich
- Full-time
- Azure
- Computer Science
- Customer service
- Annual leave
- Employee assistance programme
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
Quick apply
Regulatory Analyst 14 month FTC
SmartestEnergy —Ipswich
- £39,000 - £42,400 a year
- Remote
Quick apply
Project Manager - Portfolio Analyst
Arm —Cambridge
- £67,000 - £90,600 a year
- Hybrid work
- Analysis skills
- AI
- Analytics
ERP System Analyst
TE Connectivity —Braintree
- ERP systems
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
- Employee stock purchase plan
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- Communication skills
- Employee discount
- Gym membership
Risk Analyst
Civil Works Alliance —Ipswich
- Full-time
- Microsoft Powerpoint
- No degree
- Communication skills
- Annual leave
1d
Business Systems Analyst II
Arch Capital Group Ltd. —Colchester
- Full-time
- Computer Science
- Software troubleshooting
- Analysis skills
3d
Behaviour Analyst
ivolve Care and Support —Colchester
- £41,000 - £43,000 a year
- Full-time
- Master's degree
- Leadership
- Communication skills
- Referral programme
Corporate FP&A Analyst
Arm —Cambridge
- £39,400 - £53,200 a year
- Hybrid work
- AI
- Communication skills
- Analytics
3d

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& analysts jobs near stanstead, sfk

Service Desk Analyst

Care UK -
Colchester

Apply Now

Job details

Permanent

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
Maintenance
User account management
Staff training
Technical support incident logging
Technical writing
Software testing
Customer support
IT incident logging
Application support
Training & development

Full job description

Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Service Desk Analyst to join our Team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: The post holder’s duties will include the maintenance of the business systems, resolving end user problems and queries, assisting in system developments and the implementation of new functionality or features. Able to identify problems and come up with solutions quickly.

Key Responsibilities:

Provide first line support for the business systems to operational and support service users.
Receive and log all support calls relating to the business systems using the division’s help desk systems.
Perform initial investigation into user queries and resolve where possible.
Escalate support calls and tasks to team members as appropriate.
Monitor the progress of support calls and provide feedback to users.
Ensure that all support calls are closed within SLA timescales.
Provision of support and training to staff in the use of the systems including ad hoc training to individuals over the telephone or video conferencing and assisting in delivering training to groups in a classroom environment.
Produce quality written procedures and user manuals to support the operation and maintenance of the systems.
Assist in the maintenance and operation of the business systems. Tasks include maintaining code structures, reconciling balances, processing interface files, administering user access and maintaining workflow authorisation systems.
Carry out daily system maintenance work including checking the systems are functioning correctly and interface files been processed successfully.
Participates in the testing of systems and processes as part of upgrading and developing new functionality or applications.

What we are looking for:

A minimum of 6 months’ experience of working in an IT/support environment in a large complex organisation.
Analytical and problem-solving skills
Experience in delivering training and production of training documentation

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!

Apply Now

Refine Your Search

& analysts jobs in stanstead, sfk

Service Desk Analyst

Application Support Analyst

EPMA Data Analyst

BAS Intelligence Analyst

Data Analyst

Business Intelligence Analyst

Quality Control Analyst - UK

Business Analyst

Quality Control Analyst - UK

Data Analyst

Graduate IT Analyst

Cyber Security Analyst

Regulatory Analyst 14 month FTC

Project Manager - Portfolio Analyst

ERP System Analyst

Security Operations Analyst

Risk Analyst

Business Systems Analyst II

Behaviour Analyst

Corporate FP&A Analyst

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