Assistant front office Work, Jobs in Staplehurst, Ken (with Salaries)

Casual Guest Service Agent
Hampton by Hilton Ashford International —Ashford
- £13 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
1d
Team Member (Delivery)
NEXT —Maidstone
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Credit Controller & Office Assistant
FENCING & HOARDING COMPANY —Aylesford
- £29,000 - £32,000 a year
- 8 hour shift
- Front desk
- In-person
- Communication skills
- Free parking
Quick apply
Customer Service Assistant
University of Kent —Canterbury
- £23,061 - £24,215 a year
- Full-time
- Computer literacy
- University
- Front desk
6d
Guest Service Assistant
Mercure Tunbridge Wells —Royal Tunbridge Wells
- £12.71 an hour
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
7d
Assistant Front Office Manager
Delta Hotels by Marriott Tudor Park Country Club —Maidstone
- Weekend availability
- Hotel
- Team management
- Front desk
- Employee discount
Quick apply
12h
Assistant Manager
Five Guys UK —Ashford
- £35,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Assistant Manager
Five Guys —Ashford
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
Assistant Manager
The Leicester Arms Country Inn —Penshurst
- Up to £45,000 a year
- Full-time
- Restaurant management
- Hotel
- Training & development
- Employee discount
Quick apply
Catering Team Leader
PGL Travel —Hailsham
- £29,888.31 a year
- Management
- Leadership
- Annual leave
- Employee assistance programme
Assistant Art Producer
Dovetail Games Ltd —Chatham
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Communication skills
Quick apply
1d
Corporate Receptionist
JLL —East Grinstead
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Team Secretary/Receptionist
Simmons Gainsford —Uckfield
- Writing skills
- Microsoft Office
- Administrative experience
Quick apply
11d
Assistant Manager
Boots —Bexhill
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Teaching Assistant
LSEAT —Bexhill
- From £19,104 a year
- Communication skills
- School
Maintenance Assistant
Lingfield Park Racecourse —Lingfield
- Full-time
- Hotel
- Resort
5d
Partnerships Manager (12 months FTC)
Caravan Club —East Grinstead
- Part-time
- Organisational skills
- Marketing
- Negotiation
7d
Assistant Manager / Tyre Fitter
Invicta Tyres Ltd —Canterbury
- £29,000 - £33,000 a year
- Full-time
- Supervising experience
- Front desk
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Sous Chef
BaxterStorey UK —Tilbury
- £33,000 - £35,000 a year
- Weekend availability
- Management
- Inventory control
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
12d
Sous Chef
BaxterStorey —Tilbury
- £33,000 - £35,000 a year
- Weekend availability
- Management
- Inventory control
- Cooking
- Employee assistance programme
- Employee discount
11d

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Casual Guest Service Agent

Hampton by Hilton Ashford International
Ashford

Quick apply

Job details

Zero hours contract
£13 an hour
1 day ago

Benefits

Discounted or free food
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Customer service
Customer interaction
Guest services
Guest services telephone call handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?

“We are Hilton! We are Hospitality!”

We are a 140 bed Hampton By Hilton branded Hotel in the centre of Ashford Kent.

We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.

Why join the Hilton family as a Guest Service Assistant?

Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts

28 days holidays including bank holidays (Pro rata)

Complimentary meals on duty

Full training on all Hilton systems

What will I be doing?

· To deliver exceptional customer experiences whilst driving optimal up – sell and on‐ sell performance

· Deal promptly with incoming enquires, guest requests, queries and bookings by phone, fax, email or OTA extranets.

· Ensure all guests are checked in and out correctly on our systems, focusing on guest satisfaction.

· Build relationships and rapport with all guests.

· Review and maintain required records on regular guests, guest problems and their resolution.

· Be proactive in ensuring all guests are welcomed and departed in a timely and appropriate manner. Make it memorable

· Act as a Food and Beverage Assistant or Reservation Agent when needed

· Be aware of all products that are on sale in all departments (Current menus, Wine list and drink selection, Hotel and company promotions) and take reservations accordingly.

· Demonstrate an awareness of customer priorities, anticipate needs and build rapport. Optimise customer spend through promotional awareness and suggestive selling techniques – prioritise activity /interactions as appropriate.

What are we looking for?

A Guest Service Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Due to the cyclical nature of the hospitality industry, you may be required to work varying schedules to reflect the business needs of the department.
Ability to work under pressure and under own initiative

- The suitable candidate will need to flexible for availability across all shift types - Mornings, Evenings and potentially even Nights,

· Previous Experience with front office PMS systems & EPOS systems would be advantageous.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

· Be a positive influence on your team, reflecting that positivity onto all of our guests and ensuring maximum guest experience satisfaction.

· Working to keep all Hilton Brand standards at the forefront of what we do.

Pay: £13.00 per hour

Benefits:

Discounted or free food
Employee discount
On-site parking

Experience:

Hotel Reception: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

assistant front office jobs in staplehurst, ken

Casual Guest Service Agent

Team Member (Delivery)

Credit Controller & Office Assistant

Customer Service Assistant

Guest Service Assistant

Assistant Front Office Manager

Assistant Manager

Assistant Manager

Assistant Manager

Catering Team Leader

Assistant Art Producer

Corporate Receptionist

Team Secretary/Receptionist

Assistant Manager

Teaching Assistant

Maintenance Assistant

Partnerships Manager (12 months FTC)

Assistant Manager / Tyre Fitter

Sous Chef

Sous Chef

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