Technical customer support coordinator Work, Jobs in Staplehurst, Ken (with Salaries)

Part-Time Operations & Procurement Coordinator (Job Share)
GearbyBear —Tonbridge
- £27,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Technical Customer Support Coordinator
Pion Inc —Forest Row
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Engineering
- Laboratory experience
Quick apply
Supply Chain Coordinator
The Fresh Produce Centre Ltd —Tonbridge
- Weekend availability
- Microsoft Excel
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1d
Customer Delivery Coordinator (Control Centre)
Kyndi Limited —Chatham
- £27,409 a year
- 12 hour shift
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
7d
Testing & UAT Coordinator - D365 F&SCM Implementation - Contract
Pineapple Contracts —Aylesford
- Azure
- ERP systems
- Organisational skills
- Free parking
- Work from home
Quick apply
7d
Transport Co-cordiantor
Ibstock Plc —Sittingbourne
- Temporary
- Customer service
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Safety, Health, and Environmental Coordinator
Supreme Concrete —Sittingbourne
- Communication skills
- Employee assistance programme
- Employee discount
WSS Dewatering Sales Specialist / Manager – UK & Ireland
Xylem —Ashford
- Full-time
- Sales
- Driving
- No degree
Senior Design Coordinator
United Infrastructure —Wrotham
- Full-time
- AutoCAD
- Management
- CAD
Quick apply

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technical customer support coordinator jobs near staplehurst, ken

Part-Time Operations & Procurement Coordinator (Job Share)

GearbyBear
Tonbridge

Quick apply

Job details

Permanent | Part-time
£27,000 - £30,000 a year
10 days ago

Benefits

Free parking
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Operations management
Customer service
Procurement
GCSE
Supply chain
Logistics
English
Xero
Organisational skills
Warehouse experience
Purchasing
HubSpot
Communication skills

Full job description

Location: Marden, Kent (Office-Based)
Company: GearbyBear Ltd
Hours: 3/4 days per week (approximately 22.5-30 hours)
Contract Type: Part-Time (Job Share)
Salary: Competitive, dependent on experience – FT equivalent £27,000-30,000

The Role

This is a key operational support role within the business, responsible for coordinating customer orders, procurement, supplier relationships and logistics to ensure the smooth day-to-day running of both BearTOOLS and Bear Safety.

Working as part of a job share arrangement, you will work closely with an existing team member to provide seamless support across operations, purchasing, customer enquiries and warehouse coordination. Strong organisation, communication and attention to detail are essential to ensure continuity of service and effective handovers between working days.

The successful candidate will play an important role in ensuring products are purchased, processed and delivered efficiently while providing excellent support to customers and internal teams.

Key Responsibilities

Operations & Procurement

Manage the end-to-end processing of customer orders.
Raise purchase orders and place orders with suppliers.
Liaise with suppliers to monitor lead times and delivery schedules.
Source products and obtain supplier quotations where required.
Maintain strong working relationships with suppliers and warehouse partners.
Monitor stock availability and communicate any supply issues proactively.

Order & Logistics Coordination

Coordinate deliveries with suppliers, warehouse partners, fitters and couriers.
Track customer orders from placement through to delivery.
Ensure accurate and timely dispatch of customer orders.
Resolve delivery issues and liaise with relevant parties to minimise disruption.
Support fulfilment activities during busy periods.

Customer Support

Act as a first point of contact for customer enquiries via telephone and email.
Provide order updates and respond to customer queries.
Prepare quotations and order confirmations where required.
Build positive relationships with customers through professional and responsive communication.
Escalate technical or commercial enquiries to the appropriate team members.

Administration

Maintain accurate customer, supplier and order records.
Ensure CRM and order management systems remain up to date.
Assist with general office administration and documentation.
Support continuous improvements to operational processes and procedures.

Skills & Experience

Essential

Previous experience in operations, procurement, office administration, customer service or supply chain coordination.
Experience working with suppliers and coordinating deliveries.
Excellent organisational skills with the ability to manage multiple priorities.
Strong communication skills and confidence dealing with customers and suppliers.
Experience using Microsoft 365, particularly Outlook, Excel, Teams and Word.
Experience using Xero, Hubspot and CRM or order management systems.
A proactive approach with strong attention to detail.

Desirable

Experience within a manufacturing, distribution, technical or industrial environment.
Experience with purchasing or procurement activities.
Experience supporting warehouse or logistics operations.

Personal Attributes

Highly organised and methodical.
Positive, dependable and proactive.
Strong problem-solving skills with a practical approach.
Able to work independently while collaborating effectively within a job share.
Excellent attention to detail.
Flexible and adaptable within a growing business.
Customer-focused with a commitment to delivering excellent service.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance

Application question(s):

Are you within 20 Miles of TN12 9QJ

Education:

GCSE or equivalent (preferred)

Experience:

Operations management: 2 years (preferred)

Language:

English (required)

Licence/Certification:

Drivers Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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technical customer support coordinator jobs in staplehurst, ken

Part-Time Operations & Procurement Coordinator (Job Share)