Helpdesk team Work, Jobs in Stepps, Nlk (with Salaries)

Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
12d
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Customer service
- Work from home
- Employee discount
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Helpdesk Supervisor - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £33,212.48 a year
- Weekend availability
- Management
- Customer service
- Communication skills
10d
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Source to Procure (S2P) Assistant
SSE —Glasgow
- £30,684 - £36,666 a year
- Oracle
- Analysis skills
- Continuous improvement
- Employee discount
- Gym membership
4d
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
PPM Coordinator
OCS Group —Glasgow
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
Facilities Helpdesk Administrator – Motherwell, ML1 1RU
Apleona —Motherwell
- £27,459.57 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Computer skills
- Employee discount
4d
Customer Service Representative - Backshift - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468 a year
- Overtime
- Customer service
- Employee discount
3d
Hybrid Technical Auditor
Mpaas Ltd —Glasgow
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Workspace Support - Livingston - Sky Spaces
Emcor —Livingston
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Representative - Nightshift - Glasgow
City Facilities Management (UK) —Glasgow
- £27,675.37 a year
- Overtime
- Customer service
- Employee discount
3d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Commercial Plumber + Van and Fuel Card
Strachan and Kemp Commercial Services Ltd —Glasgow
- £18.27 - £20.19 an hour
- Full-time
- Maintenance
- Plumbing
- Driving
- Free parking
- Employee discount
Quick apply
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
1d
Digital Customer Support Apprentice
QA Apprenticeships —Motherwell
- £16,697.60 a year
- Monday to Friday
- Microsoft Outlook
- SharePoint
- Communication skills
- Employee discount
5d
Nightshift Operator
City Facilities Management (UK) —Glasgow
- Full-time
- Communication skills
9d

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Helpdesk Coordinator

Equans -
Bellshill

Apply Now

Job details

Permanent | Part-time
£14,664 - £15,392 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Help desk

Full job description

Helpdesk Coordinator

Offer ID:

86010

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Part-time

Country:

United Kingdom

Equans is looking for a Helpdesk Coordinator to join our team based in Bellshill on a permanent basis. This is a part-time role working 20 hours per week. On offer is a salary banding of £14,664 - £15,392, dependant upon skills and experience as well as benefits package.

New opportunity with leading Facilities Management provider – Equans.

Equans is recruiting for the established Facilities Helpdesk based in Bellshill. We are excited to be recruiting for our expanding Helpdesk due to growing demand. Would you like to be part of a new growing venture? Are you motivated and enthusiastic? Come and join our exceptional Team.

At our Bellshill office, our people are at the heart of everything we do. The Business Support Centre operates around the clock—24/7, 365 days a year—meeting the ever-evolving needs of our clients with dedication and resilience.

We understand that such a dynamic environment demands not just commitment, but growth. That’s why we place a strong focus on career development, offering our team members the tools, training, and support to continuously evolve. Whether you're just starting out or looking to take the next step, we're committed to helping you reach your full potential.

Please note before applying - The hours of work are 17:00-22:00 (Thu to Sun).

What will you deliver?

Answer calls for a growing multi contract fast paced Helpdesk.
Live Call logging on Internal CAFM systems.
Assigning and Dispatching to various resources via multiple channels.
Work to Service level agreements preventing financial penalties to the business.
Issue reports to Internal and external clients/Customers using in-house system.
Pro-Actively Monitor and Chase work Orders to completion within the required SLA.
First line support for our electric vehicle charging (GeniePoint) customers.
Action requests via various channels.
Administration tasks as required by the business.

What can we offer you?

On offer is a competitive salary and benefit package, which includes;

24 days annual leave (+ public holidays) - Pro rata.
Life Cover equivalent to 1.5 times annual salary.
Employee discount shopping schemes on major brands and retailers.
Gym membership discounts.
Cycle to work scheme.
Holiday purchase scheme.
2 corporate social responsibility days per year.
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes.
Attractive Employee Referral Rewards Scheme.
Access to our growing employee networks.
24/7 Employee Assistance Program and access to mental wellbeing app.

Who are you?

FM Helpdesk experience.
Experience of working to strict SLAs & KPIs.
Good Customer Service Skills.
Excellent attention to detail including a high level of accuracy.
Experience in working in a fast-paced environment.
Experience with Microsoft packages.
Ability to prioritise is essential.

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

Our ambition

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values—Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work.

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.

Place:

Workplace : Bellshill United Kingdom

Apply Now

Refine Your Search

helpdesk team jobs in stepps, nlk

Helpdesk Coordinator

Telephony and Connectivity Analyst

Customer Service Representative - Glasgow

Incident Customer Service Operator - Glasgow

Helpdesk Supervisor - Glasgow Head Office

IT Support Technician

Source to Procure (S2P) Assistant

Service Helpdesk Admin Support

PPM Coordinator

Facilities Helpdesk Administrator – Motherwell, ML1 1RU

Customer Service Representative - Backshift - Glasgow

Hybrid Technical Auditor

Workspace Support - Livingston - Sky Spaces

Customer Service Representative - Nightshift - Glasgow

L1 Service Desk Team Leader

Commercial Plumber + Van and Fuel Card

Service Administrator

IM&T Infrastructure Analyst

Digital Customer Support Apprentice

Nightshift Operator

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