It support technician 1st line Work, Jobs in Stewartby, Bdf (with Salaries)

IT Support Technician 1st Line
The Computer Doctors Ltd —Northampton
- From £26,436.80 a year
- Full-time
- Maintenance
- In-person
- Free parking
Quick apply
14d
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- Communication skills
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
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IT Support Technician 1st Line

The Computer Doctors Ltd -
Northampton

Quick apply

Job details

Full-time
From £26,436.80 a year
14 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Operating systems
Hardware repair
Computer repair
Maintenance
Computer hardware
Network support
Planned Preventative Maintenance (PPM) implementation
Customer support
Customer interaction
Fault diagnosis and repair
Planned maintenance
Help desk

Full job description

About us

The Computer Doctors Ltd is a dedicated IT support company based in Sywell just outside Northampton. We are professional, agile, innovative, and our goal is to to provide outstanding ongoing technical support to our customers.

Our Tech Support Specialists are responsible for resolving technical issues related to broken hardware and software.

Being personable, able to listen, understand, reassure and ultimately decide the best action to help the customer resolve the problem in the most efficient manner possible.

Technicians should be utilising their experience and extensive knowledge of operating systems, standard common hardware and software, to be be able to resolve a customers problem whether that's onsite or remotely.

Excellent customer facing skills are necessary as onsite visits are part of the role

We're looking for individuals who enjoy helping others and want to be a vital part of our growing service department.

Responsibilities:

Diagnose a problem and make recommendations for repair or replacement of faulty or damaged hardware and software components.
Troubleshoot the operational problems of existing networks.
Diagnose and resolve hardware/software related problems.
Install, remove, and maintain peripheral devices such as printers, scanners, cameras, etc.
Plan and execute preventive maintenance procedures on computer hardware and software.
Perform basic troubleshooting on wireless, wired, and networked computer systems.

Job Type: Full-time

Pay: From £26,436.80 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

Hands Computer Hardware: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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it support technician 1st line jobs in stewartby, bdf

IT Support Technician 1st Line

Applications Support Technician - Level 1

2nd Line Support Technician

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