Overview
We are seeking a dedicated and detail-oriented Quality Lead to join our team.
Key Areas of Responsibility – The Role
Operational General
Ø To ensure performance is in accordance with all standards held by the company (e.g. ISO 9001:2015 & AS9120 B)
Ø To foster close working relationships with associated departments: sales, purchasing, administration and senior management team
Operational (Quality)
Ø To manage and oversee the day-to-day smooth running of the Quality Department.
Ø To work with the Senior Management Team to develop strategic planning and implementation of company policy
Ø To ensure processes required for the Quality Management System (QMS) are established, implemented and maintained; to include: audits, forms, drawings, meetings and procedures
Ø To ensure customer requirements and expectations are met (product and paperwork), are compliant and are legal
Ø To carry out inspection of incoming goods, including works orders and to write up sample reports/FAIRS as required, scanning documentation to ensure lot traceability is maintained. To ensure random inspections are made on products from suppliers who provide multiple items
Ø To manage non-conformances (internal and external), liaising with Purchasing Department to confirm any action to be taken, ensuring paperwork is scanned & records are kept for reporting
Ø To investigate product related returns, liaising with purchasing department to follow fault investigations process through to conclusion
Ø To carry out tests as required and make recommendations based on test data; creating reports and records as necessary
Ø To arrange certification of calibrations, record and update as necessary
Ø To take responsibility for ‘quarantine’ area, keeping the area clear and tidy, managing and monitoring outstanding issues and chasing suppliers to collect
Ø To ensure Vendor Assessments are carried out; visiting suppliers with the purchasing team to ensure that they can fulfil demands and meet our standards
Ø To ensure purchasing staff establish quality requirements from external suppliers
Ø To set up and maintain controls and documentation procedures
Ø To manage the internal and external audits and any resulting non-conformances in the specified timescale
Line Management
Ø To manage, mentor and develop direct reports ensuring motivation, morale, welfare and discipline, including managing performance, sickness, absence, time keeping and appraisal objectives
Ø To ensure all training records are produced and filtered through to skills matrix
Ø To ensure all line reports perform in accordance with the company quality system
Organisational/Developmental
Ø To share ideas to enhance and improve the efficiency and effectiveness of the purchasing department with line managers (LM) and the senior management team (SMT)
Ø To keep abreast of competitor intelligence and impart to relevant parties within Portafix
Quality Lead – The person
Ø A team player with strong leadership skills coupled with excellent systematic and organisational abilities, together with the aptitude to prioritise and delegate effectively
Ø Excellent people management experience, with a proven track record of developing individuals by means of close supervision and support, including carrying out appraisals and setting objectives
Ø Ability to see the big picture as well as the finer detail; dealing with small daily matters as well as the larger goals
Ø Capability to follow instructions, to work under pressure and to meet deadlines whilst maintaining an exceptionally high standard of work
Ø Proactive and able to work on own initiative, driven by a desire to make a difference and able to demonstrate commitment to continuous improvement
Ø A significant understanding of technical drawings
Ø Working knowledge of ISO 9001:2015 & AS9120 B
Ø IT literate (Microsoft Office) with an excellent standard of General Education including literacy and numeracy
We invite qualified candidates who are passionate about maintaining high-quality standards to apply for this pivotal role within our organisation.
Job Types: Full-time, Permanent
Pay: £50,000.00-£54,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
Application question(s):
- Do you have experience of ISO9001 and AS9120 B?
Experience:
- Quality management: 5 years (required)
Work Location: In person
