Customer experience team manager Work, Jobs in Stoke On Trent, Eng (with Salaries)

Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Communication skills
- Annual leave
- Employee assistance programme
VodafoneThree - Customer Improvement Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
10d
Operational Support Grade - HMP Werrington (Prison Support Role)
Ministry of Justice —Stoke-on-Trent
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Team Manager
Well Pharmacy —Stoke-on-Trent
- £32,545 a year
- Management
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Aftersales Manager
Law Truck Centre Ltd —Stoke-on-Trent
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stoke-on-Trent
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Service Colleague (Express)
ASDA —Stoke-on-Trent
- £13.10 - £15.64 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
Manager Designate
United Carpets —Stoke-on-Trent
- Up to £35,000 a year
- Weekend availability
- Sales
- In-person
- Retail management
- Employee discount
Quick apply
Senior Contracts / Operations Manager
Sylk Flooring Ltd —Macclesfield
- £50,000 - £60,000 a year
- Full-time
- Project management
- Driving
- Travel
Quick apply
Receptionist
Bupa Dental Care —Newcastle-under-Lyme
- Full-time
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
2d
Project Coordinator
Benx —Stoke-on-Trent
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
4d
Project Support Administrator
Environmental Essentials Ltd —Newcastle-under-Lyme
- £25,500 a year
- Full-time
- Microsoft Office
- Accounting
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Replenishment Manager
B&M Retail —Stoke-on-Trent
- Weekend availability
- Leadership
- Employee discount
Team Manager Nights - Hanley Extra
Tesco UK —Stoke-on-Trent
- Full-time
- Communication skills
- Employee discount
12d
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
Chiropractic Assistant/ Receptionist
Staffordshire Chiropractic Clinics Ltd —Newcastle-under-Lyme
- From £12.71 an hour
- Part-time
- Anatomy knowledge
- Customer service
- Microsoft Office
- Health & wellbeing programme
Quick apply
Pickup Service Delivery Agent / Customer Services
DPD Group UK —Stoke-on-Trent
- £25,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
12d
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Account Manager - Marketing
Harrison Carloss —Stoke-on-Trent
- Full-time
- English
- Microsoft Office
- Project management
- Flexible schedule
- Life insurance
Quick apply
7d

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customer experience team manager jobs near stoke on trent, eng

Service Co-ordinator - Helpdesk - 12 month FTC

Equans -
Stoke-on-Trent

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Communication skills

Full job description

Service Co-ordinator - Helpdesk - 12 month FTC

Offer ID:

85936

Job:

Support Functions / Admin Support

Schedule:

Full-Time

Country:

United Kingdom

EQUANS is looking for a Service Coordinator - Helpdesk to join our team on our HMCTS contract based in Stoke-on-Trent (ST4) on a 12 month fixed-term contract. This is a full-time role working 40 hours per week, 8 hours per day between the hours of 08:00 & 16:30, Monday to Friday with a 30 minute unpaid break. On offer is a competitive salary and benefits package. The Regional Operations Centre (ROC) in Stoke provides helpdesk and business support services to a wide range of facilities management contracts. You will respond to, plan and organise the full lifecycle of planned maintenance works through to job completion, utilising the CAFM system. What will you deliver? <ul> <li>Deliver excellent administration skills, including email and admin.</li> <li>Respond to, plan and organise the full lifecycle of both reactive and planned maintenance works through to job completion, utilising the CAFM system.</li> <li>Planning and dispatching of Maintenance works to a number of engineers, sub-contractors and site managers across various locations, ensuring all are completed within contractually defined SLA’s and providing administrative support where appropriate.</li> <li>Prioritising tasks and managing workload effectively.</li> <li>Ensuring accuracy in data entry, documentation, and reporting.</li> <li>Keeping track of service requests, maintaining records, and following established processes.</li> </ul> What can we offer you? On offer is a competitive salary and benefits package, which includes; <ul> <li>24 days annual leave (+ public holidays) </li> <li>Life Cover equivalent to 1 times annual salary </li> <li>Employee discount shopping schemes on major brands and retailers </li> <li>Gym membership discounts </li> <li>Cycle to work scheme </li> <li>Holiday purchase scheme </li> <li>2 corporate social responsibility days per year </li> <li>Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li>Attractive Employee Referral Rewards Scheme </li> <li>Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li>24/7 Employee Assistance Program and access to mental wellbeing app.</li> </ul> Who are we looking for? <ul> <li>Hold 3 GSCE's at Grade C or above or equivalent</li> <li>Customer service experience</li> <li>Knowledge of FM helpdesk operations</li> <li>Ability to manage workloads effectively</li> <li>Good written and verbal communication skills</li> <li>Self-motivated, professional and enthusiastic</li> <li>Positive team member but with the ability to work on own initiative</li> <li>Willingness to learn and embrace change</li> <li>Able to work in a fast-paced environment.</li> </ul> Who are we? EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Place:

Workplace : Stoke-on-Trent United Kingdom

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Refine Your Search

customer experience team manager jobs in stoke on trent, eng

Service Co-ordinator - Helpdesk - 12 month FTC

VodafoneThree - Customer Improvement Specialist

Operational Support Grade - HMP Werrington (Prison Support Role)

CCTV Control Room Operator

Team Manager

Aftersales Manager

Business Development Manager (BDM) - Stoke - Circa 41k Package - 53k OTE Uncapped

Service Colleague (Express)

Manager Designate

Senior Contracts / Operations Manager

Receptionist

Project Coordinator

Project Support Administrator

Replenishment Manager

Team Manager Nights - Hanley Extra

Customer Experience Team Manager

Chiropractic Assistant/ Receptionist

Pickup Service Delivery Agent / Customer Services

Key Account Manager & Projects Lead

Account Manager - Marketing

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