Desktop support Work, Jobs in Studley, War (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
IT Junior
Ormerod Rutter Chartered Accountants —Droitwich
- Full-time
- Maintenance
- Computer networking
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
1d
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
Senior Support Engineer
Simplify IT Solutions Ltd. —Alcester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Free parking
- Life insurance
Quick apply
1d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
4d
IT Support Engineer
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- Overtime
- Communication skills
- Referral programme
1d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
3rd Line Support Engineer
wavenet —Shirley
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
2nd Line Support Engineer
Surftech IT —Stourport-on-Severn
- £28,000 - £32,000 a year
- Full-time
- Azure
- Continuous improvement
- SharePoint
Quick apply
11d
IT Support Engineer
Savaria Corporation —Kingswinford
- £30,000 - £35,000 a year
- Full-time
- Windows
- In-person
- Communication skills
Quick apply
1d
Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On
Axiom Technologies —Worcester
- Part-time
- In-person
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst
PentenAmio UK —Tewkesbury
- £31,000 - £33,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- SharePoint
- Free parking
- Life insurance
Quick apply
Second Line IT Engineer
GT Stewart Limited —Birmingham
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
Technical Product Manager
Vectric Ltd —Alcester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Master's degree
- AI
Quick apply
13d
3rd Line Engineer
Spire Technology Group Limited —Worcester
- £40 - £45 a year
- Hybrid work
- Azure
- AWS
- Mentoring
- Free parking
Quick apply
6d
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Technical troubleshooting
Desktop support
Customer service call handling
Inbound customer enquiry call handling
Incident documentation
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

desktop support jobs in studley, war

Service Desk Analyst / IT Support Help Desk Technician

2nd Line Support Engineer- Permanent

IT Junior

Help Desk Operator

2nd Line Engineer - Support

Senior Support Engineer

1st / 2nd Line IT Support Analyst

IT Support Engineer

Field Service Administrator

3rd Line Support Engineer

IT Field Engineer

2nd Line Support Engineer

IT Support Engineer

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On

First Line IT Support Engineer

Service Desk Analyst

Second Line IT Engineer

Technical Product Manager

3rd Line Engineer

2nd Line Technical Analyst

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