It security & data analyst Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
IT Service Analyst
HM Revenue and Customs —Birmingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
1d
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
Technology and Data Risk Analyst
Legal & General Investment Management —Solihull
- Data analysis skills
- Organisational skills
- Communication skills
- Employee discount
Technology and Data Risk Analyst
LegalAndGeneral —Solihull
- Full-time
- Data analysis skills
- Organisational skills
- Communication skills
- Employee discount
Quick apply
SOC Analyst
BeyondTrust —Birmingham
- Remote
- Master's degree
- Scripting
- AI
- Employee assistance programme
- Life insurance
Quick apply
7d
Business Analyst - Data & Analytics
VisitBritain/VisitEngland —Birmingham
- £40,000 - £42,000 a year
- Full-time
- Presentation skills
- Annual leave
- Employee discount
6d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
4d
Threat Intelligence Analyst
National Grid —Warwick
- Hybrid work
- Analysis skills
- AI
- Communication skills
10d
Service Request & Asset Mgmt. Analyst
Cadent Gas —Coventry
- £39,687 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Analytics
- Employee discount
7d
Cloud operations analyst
Sense —Birmingham
- £41,769 a year
- Full-time
- Azure
- Organisational skills
- Annual leave
4d
Group HRIS & Data Analyst
Grafton Group Plc —Birmingham
- Continuous improvement
- Communication skills
10d
Threat Analyst
SCC —Birmingham
- £35,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
Data Engineer Level I
Department for Work and Pensions —Birmingham
- £38,772 - £39,621 a year
- Overtime
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
7d
Senior TechOps Generalist
Octopus Energy Group —Coventry
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Solihull
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Accounting
- Annual leave
- Employee assistance programme
Quick apply
PMO Co-ordinator
Laing O'Rourke —Birmingham
- Continuous improvement
- Travel
- Communication skills
13d
IT Security & Data Analyst
Aimbridge Hospitality EMEA —Birmingham
- Full-time
- Analysis skills
Quick apply
Senior Analyst- Analysis and Insight
National Crime Agency —Birmingham
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
- Sick pay
Digital Portfolio Analyst - Reporting and Metrics
Department for Transport —Birmingham
- £35,663 a year
- Part-time
- Hybrid work
- PMP
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
4d

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ICT Support Analyst - Birmingham

Nacro -
Birmingham

Apply Now

Job details

Permanent | Full-time
£31,982 - £32,782 a year

Qualifications

Technical troubleshooting
Incident management
Customer support
Application support
Intune

Full job description

ICT Support Analyst

Salary - £31,982 per annum

Contract - Full time, Permanent

Hours - 37.5 hours per week

Location – Birmingham & Hybrid

DBS requirement – Basic

This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £31,982 per annum with expected progression to £32,782 per annum within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

At Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, working directly with users, and helping organisations get the most from their technology. You'll play a key role in delivering first-class ICT support to colleagues across the organisation while working closely with our managed service providers to ensure a seamless user experience.

As an ICT Support Analyst, you'll be part of a small, collaborative ICT team responsible for providing first-line support and ensuring the effective delivery of ICT services across Nacro.

You'll provide both in-person support from our Birmingham office and remote support to colleagues across England and Wales. Working closely with internal stakeholders and external ICT suppliers, you'll help resolve technical issues, monitor service performance, support asset management activities, and contribute to ongoing service improvements.

This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering excellent customer service, and has a strong technical foundation in Microsoft technologies.

You will bring with you:

Hands-on experience providing first-line support for Microsoft 365 applications and Windows 11 environments.
Experience supporting Microsoft Intune and endpoint management solutions.
Previous experience working with service desk or ticketing systems.
Experience working with external ICT suppliers or managed service providers.
Ability to prioritise workloads, manage expectations, and meet deadlines.
Understanding of service delivery frameworks and support processes.
Strong troubleshooting and incident management skills.
Knowledge of data protection, information security, and privacy principles.
Experience supporting process improvement and service enhancement initiatives.

At Nacro, technology enables our teams to deliver life-changing services to thousands of people every year. You'll join an organisation that values innovation, collaboration, diversity, and continuous improvement.

In return, you'll have the opportunity to develop your skills, work with modern technologies, and contribute to meaningful work that makes a genuine difference to people's lives.

If you're passionate about technology, enjoy helping people, and want to be part of an organisation with a strong social purpose, we'd love to hear from you.

Click here to view the Role Profile

Click here to view the Candidate Pack

Application deadline TBC

Nacro is a fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed during the application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [email protected].

Apply Now

Refine Your Search

it security & data analyst jobs in sutton coldfield, wmd

ICT Support Analyst - Birmingham

IT Service Analyst

2nd Line Technical Analyst

Technology and Data Risk Analyst

Technology and Data Risk Analyst

SOC Analyst

Business Analyst - Data & Analytics

1st / 2nd Line IT Support Analyst

Threat Intelligence Analyst

Service Request & Asset Mgmt. Analyst

Cloud operations analyst

Group HRIS & Data Analyst

Threat Analyst

Data Engineer Level I

Senior TechOps Generalist

Associate Product Manager - Accounting, Taxation & Payments

PMO Co-ordinator

IT Security & Data Analyst

Senior Analyst- Analysis and Insight

Digital Portfolio Analyst - Reporting and Metrics

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