IT Support Technician Apprentice
We are seeking a highly motivated and enthusiastic individual to join our IT department as an apprentice to kickstart their IT career!
The apprentice will undertake a Level 3 IT Support Technician Apprenticeship Standard which is a 22-month apprenticeship, with support from a PETA L&D coach, and 25 days at the PETA training centre.
This is an excellent opportunity to gain hands-on experience and develop a broad range of technical skills, whilst working alongside experienced IT professionals. The role will involve supporting day-to-day operations such as assisting with the helpdesk tickets, setting up equipment, and helping with general administrative tasks.
Hours 8:00am – 5:00pm
Responsibilities:
· Log and manage helpdesk tickets and queries
· Assisting the setting up of IT equipment
· Providing help with user-access issues
· Supporting IT projects
· Supporting the day-to-day administration of IT systems
· Independently do apprenticeship training and coursework
Desirable skills, characteristics, and experience:
· Keen interest in IT and technology
· Good understanding of Microsoft Office
· Customer service skills
· Good communication skills, both verbal and written
· Basic understanding of computer systems and applications
· Ability to work in a team
Please note: Candidates must have GCSEs in English and Maths at a grade 4/C minimum.
Pay: £20,000.00 per year
Work Location: In person
