Av & communication system Work, Jobs in Swindon, Wil (with Salaries)

Receptionist
Figflex Offices —Swindon
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Referral programme
- Sick pay
Quick apply
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- Full-time
- Customer service
- No experience needed
- Travel
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Receptionist

Figflex Offices
Swindon

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Company pension
Company events
Referral programme
Sick pay

Qualifications

Microsoft Word
Guest check-in and check-out
Customer communication
Microsoft Outlook
Sales
Customer service
Filing
Microsoft Office Suite
Client services
Front desk
Stocking
Customer interaction
Communication skills
Marketing
Add-on sales

Full job description

Job Profile:

Our reception team play a key role in providing a quality first impression for both FigFlex Offices and for the overall building.

The focus of a receptionist is to provide exemplary customer service and client satisfaction to both current and prospective clients, as well as working alongside the Centre Manager to drive the business, meeting the expectations and requirements of our clients, building tenants and FigFlex Offices.

We are currently looking for a Receptionist to join our successful team in Swindon, in a full time permanent basis.

Role Responsibilities:

Sales and Marketing

Ability to cover viewings in exceptional circumstance (full training on products to be provided)
Ensuring full product and service knowledge.
Actively promoting Additional Services and Short Stay Bookings such as: Meeting Rooms, Co-Working, Connectivity, Catering, Printing, Postage etc.

Customer Service

Providing a world-class front of house service to both the building occupiers and FigFlex business centre clients
Involvement in client move in / out procedures and completion of associated paperwork.
Ability to maintain a professional and customer obsessed culture.
Ensure preparation and maintenance of all client files / records.
Handling client enquiries and acting in a timely fashion, overseeing team dealing with day-to-day administration.
Facilitating the set-up of client’s connectivity and telephony systems, providing support where necessary in conjunction with FigFlex Offices chosen providers.
Ensuring reception and all communal areas are welcoming, clean and tidy, safe and professional at all times.
Ensuring all meeting/training rooms are to a high standard in all areas of the provision, and all members of the team are fully training in the AV equipment to assist clients / customers.

Maintaining Standards

Ensure all security procedures are always maintained such as Contractor/Visitor Sign In Sheets
Conducting regular checks of FigFlex Offices and Building areas to ensure well presented and ensuring issues/defects are reported through the correct channel and updates chased until resolved.
Ensuring consumables are well stocked at all times in FigFlex Offices Business Lounges/Kitchens
Adhere to all company policies and procedures.

Finance

Liaise with financial controller for matters relevant to payments.
Liaising with client / financial controller on invoice queries.
Check delivery notes against supplier invoices.
In liaison with financial controller, escalating payments from clients in line with procedure.
Have an understanding and awareness of business policy / procedure for any non-payment or late payments.

Competencies for the role:

Excellent communication and interpersonal skills
Basic knowledge of Microsoft systems (Outlook, Excel, Word)
Ability to use other computer systems (Technology Within, Qube)
Positive personality and can-do solution focused approach to problem solving
Relevant experience in a customer facing role
Relevant experience in the serviced office or office repletion role highly desirable but not essential
Ability to work with little supervision and on own initiative.
Team player and ability to plan, prioritise and implement workload.

Full training will be provided on product/service knowledge and technical aspects of the role.

Company Benefits

25 Days Holidays, plus bank holidays
Modern offices
Market Competitive Salary
Company Pension
Sick Pay
Company Events
Healthcare

If you interested in this exciting opportunity and you want to find out more please click 'Apply' and send us your up to date CV.

Job Types: Full-time, Permanent

Benefits:

Company pension
Referral programme
Sick pay

Experience:

Customer service: 3 years (required)
Serviced Offices: 1 year (preferred)
Receptionist: 2 years (required)

Location:

Swindon, Wiltshire (required)

Work Location: In person

Quick apply

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av & communication system jobs in swindon, wil

Receptionist

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

2nd Line IT Support Engineer

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