Money advice manager Work, Jobs in Telford, Eng (with Salaries)

Money Advice Manager
Housing Plus Group —Telford
- £49,479.21 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Leadership
1d
Money Advice Manager
The Wrekin Housing Group Limited —Telford
- £49,479.21 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Leadership
1d
Tesco Travel Money Advisor
Travelex —Telford
- £13.50 an hour
- Overtime
- Employee discount
Online Manager
ASDA —Telford
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
11d
Brand & Communications Lead
Cove Attractions —Shrewsbury
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Travel
Quick apply
7d
Compliance Administrator
Active Care Group —Wolverhampton
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Learning and Training Manager
Home Office —Stoke-on-Trent
- £41,750 - £44,250 a year
- Full-time
- Presentation skills
- Travel
- Training & development
- Annual leave
6d
Team Leader
EG On The Move Ltd —Church Stretton
- £13.40 an hour
- Part-time
- Hospitality
- Customer service
- Bakery
- Employee discount
Quick apply
Beauty Therapist
Superdrug —Telford
- £13.85 an hour
- Weekend availability
- Customer service
- Store discount
- Employee discount
7d
Operations Manager
ASDA —Walsall
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
18h
Client Advisory Analyst
LGPS Central —Wolverhampton
- Full-time
- Hybrid work
- Research
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Night Manager
ASDA —Cannock
- Weekend availability
- Customer service
- In-person
- Retail management
- Annual leave
- Employee assistance programme
7d
Fund Accounting Manager
LGPS Central —Wolverhampton
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Gallagher —Brierley Hill
- Communication skills
- Employee stock purchase plan
- Life insurance
Risk & Compliance Manager
Higgs LLP —Brierley Hill
- Business development
Quick apply
AHP Lead for Workforce and Education
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £66,582 - £77,368 a year
- Full-time
- Human resources
- Mentoring
- Recruiting
8d
Procurement Officer
LGPS Central —Wolverhampton
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Airworthiness Review Engineer
Airbus Helicopters UK Ltd —Shrewsbury
- Full-time
- Computer literacy
- Computer skills
- Leadership
- Annual leave
- Employee assistance programme
9d
Team Leader - Children's Services
Courtyard Care —Walsall
- £14.80 an hour
- Day shift
- Experience working with children
- Employee assistance programme
- Employee discount
HR Administrator
Active Care Group —Stafford
- £29,428.21 a year
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
9d

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Money Advice Manager

Housing Plus Group -
Telford

Apply Now

Job details

Permanent | Full-time
£49,479.21 a year
1 day ago

Benefits

Cycle to work scheme
Company pension

Qualifications

CRM software
Stakeholder collaboration
Stakeholder liaison
Performance management
Change management
Partnership building
Risk management
Leadership
Team motivation leadership

Full job description

Job Introduction

Job Title: Money Advice Manager

Salary: £49,479.21

Location: Telford - Hybrid

Hours: 36

Contract type: Full Time / Permanent

The role

This role sits alongside two other operational Money Managers, with each manager leading on a specialist area while working collaboratively to deliver a holistic service. The primary focus of this post is the leadership and development of our regulated debt advice, budgeting support and energy advice services. However, the role also requires a strong working knowledge of income maximisation, welfare benefits, employment support and wider financial inclusion to ensure customers receive comprehensive, joined up advice and support.

Working within our regional operating model, you will develop and maintain strong partnerships with local authorities, utility providers, statutory services, employment and skills organisations, and voluntary and community sector partners. By fostering effective collaborative relationships, you will help maximise opportunities for customers, influence service delivery, and ensure access to a wide range of support that improves financial resilience and wellbeing.

What skills and experience we are looking for:

Leadership and Management

Lead by example by demonstrating the Group's values of Own It, Improve It and Live It, embedding these behaviours through effective leadership, coaching, recognition and performance management.
Inspire, motivate and develop a high-performing team, fostering a collaborative culture and a strong one-team approach.
Communicate the organisation's vision, purpose and strategic priorities, ensuring your team understands their contribution to delivering excellent services.
Support the implementation of departmental and organisational plans, ensuring consistent, high-quality service delivery.
Monitor service performance using data and insights, proactively addressing performance issues and identifying opportunities for improvement.
Contribute to organisational strategy and support the development and implementation of new ways of working during periods of change.
Build effective relationships with senior stakeholders, influencing decision-making and supporting organisational improvement and transformation.

Professional Knowledge and Experience

Demonstrate a strong understanding of the housing sector, including the regulatory, legal and governance frameworks within which we operate.
Identify, manage and escalate business risks appropriately, ensuring compliance with relevant policies and regulations.
Contribute to governance and regulatory activities, supporting the organisation in meeting its statutory and regulatory obligations.
Keep up to date with digital technologies and systems, using innovation to improve services and customer outcomes.
Have experience of using Customer Relationship Management (CRM) systems and driving service improvements through customer insight and feedback.

Personal Attributes

Be passionate about supporting vulnerable customers and tackling financial exclusion.
Demonstrate a strong commitment to Equality, Diversity and Inclusion, creating an environment where everyone feels valued and respected.
Thrive in a fast-paced environment, managing competing priorities effectively.
Be an effective negotiator and influencer, adapting your approach to different audiences and situations.
Communicate complex information clearly and confidently to a wide range of stakeholders.

Skills and Qualifications

Recent and relevant experience delivering FCA-regulated money advice casework, including complex debt management, housing advice, income maximisation, and supporting customers affected by financial exclusion and welfare reform. (Essential)
A minimum Caseworker/Supervisory level qualification (or equivalent), together with a commitment to ongoing Continuous Professional Development (CPD). (Essential)
CertMAP qualification with the Institute of Money Advisors. (Essential)
NEA Level 3 in Energy Awareness, or a commitment to achieve this within an agreed timeframe. (Desirable)
CIH Level 4 qualification (or equivalent), or a commitment to achieve this within an agreed timeframe. (Desirable)
A minimum of two GCSEs (or equivalent), including English Language and Mathematics. (Essential)
The ability and willingness to travel to different locations as required to meet business needs. (Essential)

We can offer you

A comprehensive induction programme with excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday (increasing with each year of service, up to a maximum of 30 days), bank holidays and three concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.

How to apply

If you need any support in submitting your application, please email [email protected]

Closing date: Interviews may take place throughout the advert.

We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.
Terms and Conditions are subject to review and may be amended from time to time, any changes to benefits advertised would be discussed during offer and onboarding.

Money Advice Manager

Salary £49,479.21 per annum
Frequency Annual
Job Reference wrekinhousinggroup/TP/2699/775
Contract Type Full Time / Permanent
Closing Date 2 September, 2026
Job Category HPG - Central Services
Business Unit Customer Experience
Location Telford - Hybrid , United Kingdom
Posted on 19 August, 2026

Apply Now

Refine Your Search

money advice manager jobs in telford, eng

Money Advice Manager

Money Advice Manager

Tesco Travel Money Advisor

Online Manager

Brand & Communications Lead

Compliance Administrator

Learning and Training Manager

Team Leader

Beauty Therapist

Operations Manager

Client Advisory Analyst

Night Manager

Fund Accounting Manager

Account Manager

Risk & Compliance Manager

AHP Lead for Workforce and Education

Procurement Officer

Airworthiness Review Engineer

Team Leader - Children's Services

HR Administrator

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