Revenue protection Work, Jobs in Tockwith, Nyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- CRM software
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Revenue Protection Officer - 12 Month FTC
Northern Trains —Leeds
- £27,004 a year
- Full-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
4d
Customer Service Advisor - Leeds
HM Revenue and Customs —Leeds
- £28,016 a year
- Part-time
- Hybrid work
- Basic maths
- No experience needed
- English
- Annual leave
- Work from home
11d
Digital Portfolio Analyst
HM Revenue and Customs —Leeds
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Travel
- Work from home
11d
Data Protection Solutions Sales Executive
Phoenix Software —Pocklington
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
13d
Senior Claims Executive
Marsh —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
Implementation Lead
HM Revenue and Customs —Leeds
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- Presentation skills
- Work from home
Senior Project Planner
Ayesa —Leeds
- Hybrid work
- Engineering
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Material/Property Controller
Leidos —Harrogate
- £65,650 - £101,000 a year
- Full-time
- Microsoft Word
- Master's degree
- Bachelor's degree
- Annual leave
5d
Financial Crime Product Manager
Equifax —Leeds
- Full-time
- Bachelor's degree
- No degree
- Product management
- Sick pay
4d
Payroll and Accounts Officer
Harrogate Ladies' College —Harrogate
- £27,000 - £28,500 a year
- Full-time
- Accounting
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Implementation Consultant - Revs and Bens
Civica —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
4h
Revenues, Housing Benefit, and Financial Assessment OnDemand Officers
Civica —Leeds
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Senior Manager, Customer Success Engineering
Veeam Software —Leeds
- Remote
- Leadership
- Annual leave
- Employee assistance programme
2h
Cyber Security Analyst – Data Loss Prevention
ASDA —Leeds
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Store discount
- Annual leave
8d
Client Service Executive – Insurance
WTW —Leeds
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Premium Sales Executive
Legends Global (Europe) —Leeds
- Customer service
- Organisational skills
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
6d
Account Manager - Fire
Total Fire Safety —Leeds
- Full-time
- Remote
- CRM software
- Business development
- Travel
Quick apply
Lettings Manager
Hunters Property Group —York
- £35,000 - £55,000 a year
- Full-time
- CRM software
- Social media management
- Business development
- Life insurance
Quick apply
6d

I want to receive the latest job alerts for revenue protection in tockwith, nyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

CRM software
Energy and utilities experience
Stakeholder collaboration
Case note recording
Case record updates
Analysis skills
Account escalation for debt management
Customer support
Customer interaction
Fraud prevention and detection
Multidisciplinary collaboration
Communication skills
Internal quality assurance

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

revenue protection jobs in tockwith, nyk

Revenue Protection Officer

Revenue Protection Officer - 12 Month FTC

Customer Service Advisor - Leeds

Digital Portfolio Analyst

Data Protection Solutions Sales Executive

Associate Product Manager

Senior Claims Executive

Implementation Lead

Senior Project Planner

Material/Property Controller

Financial Crime Product Manager

Payroll and Accounts Officer

Implementation Consultant - Revs and Bens

Revenues, Housing Benefit, and Financial Assessment OnDemand Officers

Senior Manager, Customer Success Engineering

Cyber Security Analyst – Data Loss Prevention

Client Service Executive – Insurance

Premium Sales Executive

Account Manager - Fire

Lettings Manager

I want to receive the latest job alerts for revenue protection in tockwith, nyk

Related Searches

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected