Senior Victims First Officer - Office of the Police and Crime Commissioner (OPCC)
Thames Valley Police —Calcot
- £35,241 a year
- Full-time
- Supervising experience
- Organisational skills
- Time management
- Annual leave
- Employee discount
Senior Workforce Scheduler
Royal Caribbean Group —Weybridge
- English
- Presentation skills
- Travel
Senior Business Continuity Officer
Allianz —Guildford
- £60,000 a year
- Full-time
- Hybrid work
- AI
- Employee discount
Senior Director, Search & Evaluation Late TA Lead, Immunology
CSL Behring —Maidenhead
- £263,000 - £328,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Business development
Senior Information Security Consultant
Allianz —Guildford
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Employee discount
Group Senior HR Business Partner
Safetykleen —Brentford
- £70,000 a year
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Management
- IT
- Leadership
- Flexible schedule
Senior Critical Environment Manager
Emcor —Theale
- Full-time
- Driving
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Senior Accessibility Engineer
Unily —Godalming
- Full-time
- Hybrid work
- JavaScript
- Agile
- AI
Quick apply
Peripatetic Senior Home Manager
Aurem Care Shared Services —Reading
- £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
7d
Mobility, Client Services, Senior Advisor
bp —Sunbury
- Full-time
- Hybrid work
- Travel
- In-person
- Relocation assistance
Customer Experience Lead
Parker Car Service —Feltham
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
14d
Senior Program Manager
ASSA ABLOY —Reading
- Part-time
- Spanish
- Computer Science
- PMP
- Annual leave
Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months
Allianz —Guildford
- £52,500 a year
- Full-time
- Hybrid work
- No degree
- Employee discount
Senior HR Business Partner – TJC & Ideal World
Ideal World —Feltham
- £85,000 - £90,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Human resources
- Free parking
- Store discount
Quick apply
4d
Head of Learning and Development
Head Office —London
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Annual leave
- Employee discount
8d
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
9d
Senior Deal Desk Specialist
IFS —Staines-upon-Thames
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Senior Associate, Corporate
Stevens & Bolton —Guildford
- Hybrid work
- Business development
- In-person
Senior Programme Support and Quality Officer
Surrey County Council —Reigate
- £48,698 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
1d

I want to receive the latest job alerts for senior workforce in tongham, sry

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior workforce jobs near tongham, sry

Restaurant Manager jobs in London

Business Continuity Manager jobs in Cardiff

Business Continuity Manager jobs in Southampton

Level 3 Business Administration Apprenticeship jobs in London

Business Continuity Manager jobs in London

Finance Business Partner jobs in Birmingham

Peripatetic Manager jobs in North East Region

Peripatetic Manager jobs in Blackburn

Social Media Manager jobs in Manchester

School Finance Manager jobs in London

Peripatetic Manager jobs in London

Senior Program Officer jobs in Widnes

Senior Program Officer jobs in Gillingham

Senior Program Officer jobs in Liverpool

Security Officer jobs in Blackburn

Senior Program Officer jobs in Wigan

Safety Officer jobs in England

Virtual School Education Officer jobs in London

Software Engineer jobs in Newcastle Upon Tyne

Senior Engineer jobs in Cardiff

Senior Victims First Officer - Office of the Police and Crime Commissioner (OPCC)

Thames Valley Police -
Calcot

Apply Now

Job details

Permanent | Full-time
£35,241 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Supervising experience
Organisational skills
3G
Time management

Full job description

Senior Victims First Officer - Office of the Police and Crime Commissioner (OPCC)

Department - Office of the Police and Crime Commissioner

Location - Calcot, Reading

Rank/Grade - TVP Broad Band 3G

Salary - Band 3G, circa £35,241 per annum, plus benefits

Part/Full Time - Full Time

Type of Contract - Permanent

Job Advert

Make a Difference Every Day

Do you want to ensure that all victims and witnesses receive the support they need to cope with the impact of crime and build resilience? Working in the Office of the Police and Crime Commissioner (PCC) for Thames Valley is more than just a job, it’s a chance to have a direct impact on the lives of others.

About the Role

As a Senior Victims First Officer, you will work as part of a team providing a professional and consistent single point of contact for victims and witnesses of crime across the Thames Valley. You will provide high level expertise, supervision and line management to Victims First Officers, as well providing telephone contact with victims to assess their needs and ensure they can receive the appropriate emotional and practical support. This is an important role in ensuring that victims in the area get the support they need to cope and heal from the impact of crime.

Key Responsibilities

Provide supervision and line management to Victims First Officers to support them to be able to effectively carry out their role. This will include advising on key issues such as safeguarding, risk assessment and provide crime type expertise.
Take a multi-agency approach by liaising with partners and with victims to ensure service users have access to appropriate support and pathways are clear.
Engage with victims of crime (including vulnerable children/adults) to assess well-being concerns, on-going risks, impact and support needs and provide an escalation point for complex support needs or feedback..
Collaborate with specialist staff, victim care partners, volunteer services and third party service providers, to refer victims and co-ordinate support.
Provide follow-up telephone support using agreed intervention models or to obtain service user feedback.
Maintain accurate records of contact, information and actions to ensure accurate case management information and statistics.
Review and support on overall performance and delivery of the Victims First Hub and ensure processes and policies are being followed and regularly reviewed.

About You

The ideal candidate will have:

Experience of supervising and supporting a team of staff, preferably within a remote support service or call centre environment.
An ability to monitor and review performance data, both for the service and individuals, and respond effectively, including to changing and high demand.
A focus on customer service, with empathy and dedication to supporting victims, witnesses and/or vulnerable people.
Experience of communicating with a wide range of people including working with vulnerable people or those in distress.
The ability to take personal responsibility and show resilience when dealing with conflict and vulnerable/distressed callers.
An aptitude and ability to accurately use relevant computer systems.
Good time management and organisational skills, with the ability to work on your own initiative, prioritise a demanding workload and demonstrate good decision-making under pressure.

Join Our Team

If you are a motivated professional with a passion for making a positive impact on the lives of victims and witnesses, we would love to hear from you. Apply now to join us in this rewarding and crucial role within the Office of the Police and Crime Commissioner.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.

If you have any queries please contact the Recruitment Team at [email protected] quoting reference 23700. We will endeavour to respond to your query as quickly as possible.

Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.

The closing date for enquiries and receipt of completed applications is Sunday 26 July 2026. Interviews will take place on Wednesday 29 July 2026

Find out more about our roles here

#LI-Onsite (for on site working)

At Thames Valley Police (TVP) we work together to protect our communities. Whether as an officer, staff member or volunteer, you will make a difference and play an important role in helping achieve our mission. As you take on a role with pride and confidence, you will be supported, developed and valued, ensuring you can be at your best in the service of our communities. Learn more About Us.

Working Smart. You will be joining an organisation that strives to improve every day. In the post-pandemic era this means changing the way we work and deliver our services, which brings a number of benefits including a more flexible and capable workforce.

Supporting You. Your wellbeing and safety is at the heart of all we do. Whilst you are doing the work that matters, we’ll be supporting you via a wide range of Wellbeing services, partnerships and initiatives. We have a number of active staff support networks and buddy schemes which you will have access to and can be involved with. We are committed to building a workforce that better reflects the communities we serve and an inclusive culture that not only values, but finds strength in difference. We also offer a comprehensive range of benefits and discount schemes, some provided directly by the organisation and others via partnerships including Blue Light card. Learn more about how we will be Supporting You.

Developing You. We promote a culture where your continuous professional development and learning is actively encouraged and where people have the opportunity, and responsibility, to achieve their full potential.

Vetting. All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case by case basis.

Apply Now

Refine Your Search

senior workforce jobs in tongham, sry

Senior Victims First Officer - Office of the Police and Crime Commissioner (OPCC)

Senior Workforce Scheduler

Senior Business Continuity Officer

Senior Director, Search & Evaluation Late TA Lead, Immunology

Senior Information Security Consultant

Group Senior HR Business Partner

Senior Director, Information Technology EMEA

Senior Critical Environment Manager

Senior Accessibility Engineer

Peripatetic Senior Home Manager

Mobility, Client Services, Senior Advisor

Customer Experience Lead

Senior Program Manager

Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months

Senior HR Business Partner – TJC & Ideal World

Head of Learning and Development

Senior Director of Service Delivery

Senior Deal Desk Specialist

Senior Associate, Corporate

Senior Programme Support and Quality Officer

I want to receive the latest job alerts for senior workforce in tongham, sry

Related Searches

Explore jobs in more locations

Senior Victims First Officer - Office of the Police and Crime Commissioner (OPCC)

Jobseeker tools

Employer Tools

Browse

Stay Connected