Resources specialist Work, Jobs in Turnhouse, Edh (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
9d
FOS & Exec Complaints Specialist
JPMorganChase —Edinburgh
- Weekend availability
- Communication skills
- Banking
12d
Business Support Administrator
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
- Call to connect
- Hybrid work
- Microsoft Office
- Administrative experience
- Communication skills
2d
Global Complaints Specialist - Chase UK
JPMorganChase —Edinburgh
- Full-time
- Master's degree
- Conflict management
- AI
Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP
JPMorganChase —Edinburgh
- Full-time
- Product management
- Communication skills
- Banking
Card disputes/chargeback Specialist
JPMorganChase —Edinburgh
- 8 hour shift
- Analysis skills
- Communication skills
- Banking
12d
Business Support Specialist - Seafood Team
LRQA group —Edinburgh
- Microsoft Outlook
- Travel
- Organisational skills
5d
Complaints Specialist - JPM Personal Investing
JPMorganChase —Edinburgh
- Full-time
- Analysis skills
- Communication skills
- Banking
Site Service Specialist - Mail Room Operative FTC
Ricoh —Edinburgh
- Computer literacy
- Organisational skills
- Computer skills
Operations Support Manager
Oceaneering —Rosyth
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
Learning and Development Officer - Higher Executive Officer
Government Actuary's Department —Edinburgh
- £42,127 - £51,487 a year
- Part-time
- Microsoft Office
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
Site Supervisor
Harmony Fire —Inverleith
- Full-time
- Quality control
- Conflict management
- Data entry
Quick apply
Support Worker
CrossReach —Edinburgh
- £13.65 - £14.03 an hour
- Call to connect
- School
- Employee discount
Term Time Early Intervention Mental Health Support Workers (P/T)
Includem —Glenrothes
- £21,047 a year
- Part-time
- English
- In-person
- Care plans
- Flexitime
- Sick pay
Quick apply
5d
Senior Product Manager
Companies House —Edinburgh
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
12d
Sales Assistant - Maternity Cover
Wild Fungarium —Edinburgh
- £13.45 an hour
- Part-time
- Sales
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
5d
Policy and Administration Officer
Apatura —Edinburgh
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
4d
Graduate Project Manager (Energy) - Edinburgh - 2027
Stantec —Edinburgh
- Hybrid work
- Bachelor's degree
- Business
Duty & EDDACS Support Worker (Women from Migrant and Ethnically Diverse Communities)
Edinburgh Women's Aid —Edinburgh
- £31,816.30 a year
- Full-time
- Experience working with children
- Computer skills
- In-person
- Annual leave
Quick apply
Engagement Consultant (Scotland)
WSP —Edinburgh
- Part-time
- Hybrid work
- No degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
9d

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resources specialist jobs near turnhouse, edh

Customer Service Advisor

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time
9 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 or 5 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

resources specialist jobs in turnhouse, edh

Customer Service Advisor

FOS & Exec Complaints Specialist

Business Support Administrator

Global Complaints Specialist - Chase UK

Asset & Wealth Management - Digital and Data Transformation - Product Manager - VP

Card disputes/chargeback Specialist

Business Support Specialist - Seafood Team

Complaints Specialist - JPM Personal Investing

Site Service Specialist - Mail Room Operative FTC

Operations Support Manager

Learning and Development Officer - Higher Executive Officer

Site Supervisor

Support Worker

Term Time Early Intervention Mental Health Support Workers (P/T)

Senior Product Manager

Sales Assistant - Maternity Cover

Policy and Administration Officer

Graduate Project Manager (Energy) - Edinburgh - 2027

Duty & EDDACS Support Worker (Women from Migrant and Ethnically Diverse Communities)

Engagement Consultant (Scotland)

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