1st line support Work, Jobs in Uckfield, Esx (with Salaries)

IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Apprentice Bricklayer
Helme and Hallett —Haywards Heath
- £16,640 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
12d
Technical Customer Support Coordinator
Pion Inc —Forest Row
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Engineering
- Laboratory experience
Quick apply
IT Service and Support Analyst
OneFamily —Brighton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Microsoft Office
- IT
12d
First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
2nd Line IT Support Engineer
Global 4 —Horsham
- Full-time
- Customer service
- Mentoring
- Referral programme
Quick apply
6d
Assistant Finance Apprentice
SOS Systems Limited —Crawley
- £14,560 a year
- Full-time
- Microsoft Excel
- Accounting
- In-person
- Annual leave
Quick apply
13d
Senior Data Science Manager - Telematics
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Python
- Annual leave
Senior Reward Specialist - 12 month Fixed Term Contract
1st Central —Haywards Heath
- £75,000 - £90,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Communication Support Worker
Team Domenica —Brighton
- £22 an hour
- Part-time
- In-person
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
12d
IT Repairs Engineer
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Customer service
- English
- Windows
Quick apply
Senior TechOps Generalist
Octopus Energy Group —Brighton
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Contact Supervisor
Surrey County Council —Reigate
- £34,660 - £36,943 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Reablement Practitioner
Surrey County Council —Knaphill
- £25,372 a year
- Weekend availability
- Travel
- Annual leave
- Employee assistance programme
School Receptionist and Admin Assistant
Sevenoaks Prep School —Sevenoaks
- £26,569 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
6d
Educational Psychologist
Surrey County Council —Reigate
- £49,215 - £59,809 a year
- Hybrid work
- Travel
- School
- Relocation assistance
- Annual leave
Operations Analytics Manager - Retail Operations
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
6d

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IT First Line Support Technician

The Travelers Companies, Inc. -
Redhill

Apply Now

Job details

Full-time

Benefits

Health & wellbeing programme
Matching gift scheme
Company pension
Private medical insurance

Qualifications

Microsoft Outlook
Customer service
iOS
Microsoft Office
Application support

Full job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

What Is the Opportunity?

Under general supervision provides 1st and 2nd line IT Technical Support to Travelers UK staff. Ensures that customers have optimum use of corporate IT Systems, with specific responsibilities for all Core Systems, Personal Computers and Peripherals for the Travelers UK offices, so that the business can gain maximum effectiveness from the tools provided.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

Working as part of the IT Technical Support team, assist with the day to day support of the Travelers PC desktop and supporting systems, and carry out any IT related requests, as instructed by the support manager .
Assist with the support for all PC hardware, laptops, printers, scanners, Mobile and PC based applications such as Microsoft Outlook and MS Office. Work with third parties and pass calls to other teams within IT when required.
Utilise the IT Service Desk system effectively for the logging and tracking of incidents and requests within set SLAs.
Carry out internal moves and setup of presentation equipment for meetings as requested by business users in the IT Service Desk.
Complying with Travelers Companies Code of Business Conduct and Ethics and HR policies and procedures.
Ensuring adherence to Travelers Companies' Business Excellence Policy and procedures and delivering high quality service to our brokers and customers in line with our service standards .
Complying with FSA (including TCF where appropriate), Irish Financial Regulator and Sarbanes Oxley guidelines .
Keeping adequate records of all transactions undertaken with our brokers and customers .
Perform other duties as assigned.

What Will Our Ideal Candidate Have?

Related experience in a technical customer service position is preferred.
Business or Information Technology or related education and training preferred.

Experience supporting or training completed on the following is preferred:
Apple iOS
Mobile Device support (iPhone, Droid)
Network and connectivity technical knowledge preferred.
Business Application support experience preferred.
System Access experience preferred.

Technical Knowledge:
Ability to handle multiple situations presented through multiple reporting channels.
Demonstrates a basic knowledge of infrastructure & application systems and of the systems areas supporting the business functions including agency system configurations and applications.
Effectively contributes and communicates with the immediate team, systems staff, other business units, service offices, agents, and customers through a collaborative style.
Able to recognize and analyse problems and develop timely solutions with some supervision.

What is a Must Have?

Prior experience with customer facing, end user Technology support.

What Is in It for You?

Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Apply Now

Refine Your Search

1st line support jobs in uckfield, esx

IT First Line Support Technician

Trainee IT Support Engineer

First Line Support / Helpdesk Engineer - Hybrid

Apprentice Bricklayer

Technical Customer Support Coordinator

IT Service and Support Analyst

First Response Engineer - Service Desk - MSP

2nd Line IT Support Engineer

Assistant Finance Apprentice

Senior Data Science Manager - Telematics

Senior Reward Specialist - 12 month Fixed Term Contract

Governance Lead

Communication Support Worker

IT Repairs Engineer

Senior TechOps Generalist

Contact Supervisor

Reablement Practitioner

School Receptionist and Admin Assistant

Educational Psychologist

Operations Analytics Manager - Retail Operations

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