Work from home Work, Jobs in W3 (with Salaries)

Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Junior Writer Transcriptionist
Acolad —London
- Remote
- English
- Bachelor's degree
People Operations Manager (Part-Time / Fully Remote)
GlobalConnect Europe Ltd. —London
- £500 a month
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
12d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Sessional Retail Administrator
The Children's Society —London
- £14.34 an hour
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
6d
Library Assistant (Term Time Only contract)
University College London —London
- £21,489.20 a year
- Part-time
- Remote
- University
- In-person
- School
5d
Freelance Subtitlers (Hiring Multiple Languages)
Wordbank —London
- Part-time
- Remote
- English
- Bachelor's degree
Quick apply
QA Tester - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Google Suite
- English
- Organisational skills
- Profit sharing
- Annual leave
Customer Support Executive
Fanvue —London
- Weekend availability
- Remote
- Communication skills
14d
Virtual Personal Assistant (Night)
Comxo —Datchet
- £22,031 a year
- Weekend availability
- Remote
- Microsoft Word
- English
Activity Leader
ABC Education —London
- £586.08 a week
- Remote
- Annual leave
Assistant Editor
Clio —London
- £35,800 - £48,400 a year
- Full-time
- Remote
- Life insurance
English Language Teacher (online)
London School of Social and Management Sciences —Ilford
- £15 - £25 an hour
- Temporary
- Remote
- English
- Bachelor's degree
- Teaching
Quick apply
6d
Open Job Post - Multiple Roles Available
Elavate —London
- Remote
- In-person
Tech Support (Remote Position)
WizzHosting —London
- Remote
Clinical Coding Administrator
IQVIA —London
- Part-time
- Remote
- Databases
- Work from home
4d
Out of Hours Coordinator
360 CAMHS —London
- £12.71 an hour
- 12 hour shift
- Remote
- Computer literacy
Quick apply
10d
General Qualifications Examiner - Internationally based
Pearson —London
- Remote
- Spanish
- English
- Maths
English (United Kingdom) Language Specialist - Freelance AI Trainer Project
Meridial —London
- £6 - £65 an hour
- Remote
- Engineering
- English
- AI
- Annual leave
Medical Support Specialist - Permanent Night Shift (Remote)
Careers at Eucalyptus —London
- 8 hour shift
- Remote
- Patient care
- School
Quick apply
6h

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Customer Contact Officer

Serco Plc -
Victoria

Apply Now

Job details

Full-time
£30.27 an hour

Benefits

Work from home
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

work from home jobs in w3

Customer Contact Officer

Junior Writer Transcriptionist

People Operations Manager (Part-Time / Fully Remote)

Customer Care Associate - Remote (Night Shift)

Sessional Retail Administrator

Library Assistant (Term Time Only contract)

Freelance Subtitlers (Hiring Multiple Languages)

QA Tester - Brookhaven

Customer Support Executive

Virtual Personal Assistant (Night)

Activity Leader

Assistant Editor

English Language Teacher (online)

Open Job Post - Multiple Roles Available

Tech Support (Remote Position)

Clinical Coding Administrator

Out of Hours Coordinator

General Qualifications Examiner - Internationally based

English (United Kingdom) Language Specialist - Freelance AI Trainer Project

Medical Support Specialist - Permanent Night Shift (Remote)

I want to receive the latest job alerts for work from home in w3

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