Associate system Work, Jobs in Wakefield, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
Business Associate Apprentice
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- SharePoint
Legal Secretary
France and Associates —Huddersfield
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Leasing Associate
ourHRpeople —Sheffield
- £26,500 - £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
Quick apply
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Clinical Informatics Analyst
Hill Brow Partnership —Barnsley
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
Quick apply
10h
Associate System Administrator
Tes Global —Sheffield
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
7d
Field Quality Assurance (FQA), Process Excellence
Amazon UK Services Ltd. - A10 —Wakefield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
3d
Human Resources Administrator
Conduent Public Sector UK Limited —Leeds
- £26,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Human resources
- Annual leave
- Employee assistance programme
9d
Sales Associate
Brown and Gold Ltd —Seacroft
- From £12.71 an hour
- 8 hour shift
- Spanish
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
11d
Serious Injury Associate
Minster Law —Wakefield
- £48,000 - £75,000 a year
- Remote
- Microsoft Excel
- Business development
- Supervising experience
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)
Amazon UK Services Ltd. —Sheffield
- Weekend availability
- Maintenance
- English
- Project management
- Flexible schedule
Test Centre Associate - Doncaster
Reed In Partnership —Doncaster
- £13.45 an hour
- Part-time
- Customer service
- Driving
Financial Planning Administrator
The Progeny Group Limited —Leeds
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Employee assistance programme
- Referral programme
Quick apply
Business Coordinator
Pragma and Associates Ltd —Doncaster
- £30,000 - £40,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Test Centre Associate - Sheffield
Reed In Partnership —Sheffield
- £13.45 an hour
- Part-time
- Customer service
- Driving
Part-Time Access Control Specialist - UK
CenCore Associates —Harrogate
- Part-time
- Military
- English
Immigration Consultant
Fragomen —Sheffield
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Sr. HR Manager
Amazon UK Services Ltd. —Wakefield
- Full-time
- Microsoft Office
- Master's degree
- Travel

I want to receive the latest job alerts for associate system in wakefield, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

associate system jobs near wakefield, wyk

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

associate system jobs in wakefield, wyk

Service Desk Analyst - Tier I

Junior Application Support Analyst

Business Associate Apprentice

Legal Secretary

Leasing Associate

Associate Team Leader

Clinical Informatics Analyst

Associate System Administrator

Field Quality Assurance (FQA), Process Excellence

Human Resources Administrator

Sales Associate

Serious Injury Associate

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)

Test Centre Associate - Doncaster

Financial Planning Administrator

Business Coordinator

Test Centre Associate - Sheffield

Part-Time Access Control Specialist - UK

Immigration Consultant

Sr. HR Manager

I want to receive the latest job alerts for associate system in wakefield, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected