Animal care assistant Work, Jobs in Wales (with Salaries)

Veterinary Receptionist
Afon Veterinary Centre Limited —Neath
- From £12.71 an hour
- Part-time
- Computer literacy
- Organisational skills
- Front desk
- Employee discount
Quick apply
11d
Receptionist
Vets for Pets —Swansea
- Full-time
- Computer literacy
- Front desk
- Computer skills
- Employee discount
12d
General Yard Assistant
ZEddie Foundation - Animal Sanctuary —Aberystwyth
- £10.00 - £12.71 an hour
- Part-time
- Driving
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
Experienced Veterinary Receptionist
Vets for Pets —Port Talbot
- Full-time
- Front desk
- Communication skills
- Free parking
3d

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Animal Care Assistant – Sunday
Vets Now —Swansea
As an Animal Care Assistant at Vets Now, you will play a crucial role in assisting our clinical teams with providing a comfortable and stress-free in-patient…
£13.45 an hour
6d
Animal Care Assistant
RSPCA —Newport
Hold a full manual driving licence (subject to reasonable adjustments) - our staff are sometimes asked to drive RSPCA vehicles to undertake aspects of the role,…

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animal care assistant jobs near wales

Veterinary Receptionist

Afon Veterinary Centre Limited
Neath

Quick apply

Job details

Part-time
From £12.71 an hour
11 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Patient appointment coordination
Practice management software
Veterinary experience
Complaint handling
Appointment booking and call handling
Animal handling
Client services
Organisational skills
Front desk
Cleaning
Veterinary appointment scheduling
Customer interaction
Typing
Communication skills

Full job description

Afon Veterinary Centre is looking to recruit a friendly, organised and compassionate Veterinary Receptionist to join our reception team, providing cover across our Neath and local branches.

As the first point of contact for our clients and their pets, you’ll play a vital role in delivering outstanding customer service while supporting our clinical teams. This is an excellent opportunity for someone who enjoys working in a busy environment, has excellent communication skills and has a genuine passion for animal care.

Main Duties

· Welcome clients and their pets in a warm, friendly and professional manner.

· Answer telephone calls and respond to client enquiries efficiently.

· Book, amend and manage appointments using the practice management system.

· Check patients in and out of appointments, ensuring all client and patient information is accurate.

· Process payments and balance transactions.

· Support the veterinary team with administrative tasks as required.

· Maintain a clean, tidy and welcoming reception area.

· Handle client concerns professionally, calmly and empathetically.

· Carry out general reception and administrative duties to support the smooth running of the practice.

· Animal handling in branches.

Hours

· 25 hours per week

· Monday to Friday

· Flexibility to work shifts between 8am-7pm

· Based across our Neath and local branches

· Additional cover may occasionally be required to support the wider reception team.

What We’re Looking For

· Previous receptionist or customer service experience is essential.

· Veterinary experience is desirable but not essential, as full training will be provided.

· Excellent communication skills, both verbal and written.

· Outstanding customer service with the ability to remain calm under pressure.

· Good IT and keyboard skills.

· Strong organisational skills and attention to detail.

· Ability to multitask in a fast-paced environment.

· A positive, reliable and flexible approach to work.

· A genuine passion for providing exceptional care to both clients and their pets.

Benefits

· Employee discount

· Company pension

Ongoing training and development

· Supportive and friendly team environment

If you’re passionate about delivering excellent customer service and would like to be part of a dedicated veterinary team, we’d love to hear from you

Pay: From £12.71 per hour

Benefits:

Employee discount

Work Location: In person

Quick apply

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animal care assistant jobs in wales

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