Entry level Work, Jobs in Wales (with Salaries)

Entry Level Customer Support Analyst
Merit Software —Neyland
- Full-time
- Microsoft Word
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Recruitment Partner (entry/graduate level)
Hoop Recruitment —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
Client Support Representative (Entry level position)
Azets —Cardiff
- Full-time
- Conflict management
- Communication skills
Quick apply
Accounts and Tax Assistant - Making Tax Digital (Entry Level)
Azets —Swansea
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Reception Team Member - Part Time
Travelodge —Cardiff
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
6d
Accounts Assistant (Xero / Bookkeeping) – Progression Opportunity
Green Energy Solar —Cardiff
- £29,000 - £32,000 a year
- In-person
Quick apply
HR Administrator
Kennedys Law —Wales
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
10h
Waiter/Waitress
Pizza Express —Cardiff
- £9.00 - £17.21 an hour
- Full-time
- Serving
- Customer service
- No experience needed
- Referral programme
Quick apply
14d
Legal Assistant-New Graduate Opportunity
Swayne Johnson Solicitors —Rhuthun
- From £25,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- No degree
Quick apply
7d
Cyber Security Analyst L1
Airbus Protect Limited —Newport
- Full-time
- Communication skills
- Profit sharing
2d
Nights Team Member
Premier Inn —Merthyr Tydfil
- Up to £13.66 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
13d
Maintenance - Team Member
Premier Inn —Cardiff
- Up to £13.06 an hour
- Weekends only
- No experience needed
- Employee discount
- Referral programme
Quick apply
Casual Back of House Assistant
Fron Goch Garden Centre —Caernarfon
- Up to £12.94 an hour
- Part-time
- Hospitality
- Customer service
- Cooking
- Store discount
- Employee discount
3d
Part Time Food Runner
Cornerhouse —Cardiff
- Part-time
- Bar
- No experience needed
- Annual leave
- Employee discount
Quick apply
6d
Entry Level Account Executive - Cwmbran (HF1353750)
Flourish —Cwmbran
- £30,000 - £35,000 a year
- Full-time
Quick apply
Nights - Team Member
Premier Inn —Tenby
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
12d
Team Member
Popeyes UK —Cardiff
- £8.00 - £12.71 an hour
- Full-time
- Serving
- No experience needed
- Employee discount
Quick apply
Hotel Team Member
Travelodge —Cardiff
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Employee discount
Retail Associate
TK Maxx —Llandudno
- Part-time
- Customer service
- No experience needed
- Employee discount
5d
Associate
TK Maxx —Carmarthen
- Part-time
- Customer service
- No experience needed
- Employee discount
4d

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entry level jobs near wales

Entry Level Customer Support Analyst

Merit Software -
Neyland

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Flexitime
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Customer Support Analyst

Our busy support team is the heart of our business. When something goes wrong, or our customer has an important question, we’re always here to help them. The job of a Customer Support Analyst isn’t finished until the customer walks away happy.

For this role, initial knowledge of payroll and IT isn’t as important as experience in customer service. We can teach you the nitty gritty details on the job, but from day one you need to have a passion for helping customers, be a people person, and always find the answers to our customer’s questions.

As you grow within the role, and your knowledge of our software and industry increases, we offer excellent internal career progression. We will always support you with training, development opportunities, and assistance from other departments to help shape your career and further your knowledge.

Our mission as a company is to continue developing our online software, our customer services, and our support desk, so those we work with can be the best they can be.

To land this role you’ll need to be able to show:

· You’re a people person who can speak confidently to a wide variety of people
· Excellent verbal and written communication skills
· An analytical / problem-solving mindset
· The skills to track customer issues until they are resolved
· The ability to build relationships with customers on a long-term basis
· An interest in solving IT problems
· A keenness to learn and progress
· You enjoy working as part of a busy team

On a typical working day you’ll be:

· Answering customer calls

· Replying to customer emails

· Gathering as much information as possible from the customer to record into the online ticketing system about their problem

· Keeping on top of your assigned tasks and providing updates to our customers

· Investigating issues and providing solutions to the customer as your knowledge increases

· Maintaining your workload based on SLA (Service Level Agreements) – you’ll need to get back to customers in a set time or ask for help to achieve this

· Ad hoc duties as required – all our teams help each other out

Perks of the job

It should almost go without saying that we offer all the perks you’d expect like free parking, free tea, coffee and fruit, holiday that increases with length of service, flexitime scheme, free mental health support service, regular training, (as well as a full staff welfare facility with rest and dining facilities, giant TV, Xbox, ping pong, exercise schemes, and company events).

But we also offer something less tangible – a happy workplace, full of friendly people, who enjoy coming to work. We’ve cultivated a strong culture where friendships are made internally and the importance of a healthy work/life balance is understood.

Thinking of applying?

Make sure you’ve read the above information and can show this in your CV and covering letter.

We’ll then shortlist everyone and invite you back for a longer interview if we feel you'd be a good fit.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

entry level jobs in wales

Entry Level Customer Support Analyst

Recruitment Partner (entry/graduate level)

Client Support Representative (Entry level position)

Accounts and Tax Assistant - Making Tax Digital (Entry Level)

Reception Team Member - Part Time

Accounts Assistant (Xero / Bookkeeping) – Progression Opportunity

HR Administrator

Waiter/Waitress

Legal Assistant-New Graduate Opportunity

Cyber Security Analyst L1

Nights Team Member

Maintenance - Team Member

Casual Back of House Assistant

Part Time Food Runner

Entry Level Account Executive - Cwmbran (HF1353750)

Nights - Team Member

Team Member

Hotel Team Member

Retail Associate

Associate

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