Complaints handler Work, Jobs in Warrington (with Salaries)

Complaints Handler
CarFinance247 —Manchester
- £28,000 - £30,000 a year
- No weekends
- Analysis skills
- Communication skills
- Negotiation
Complaints Handler
The AA —Cheadle
- Up to £26,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
18h
First Line Complaints Handler
Love Business Group —Bolton
- £27,842 a year
- Full-time
- Hybrid work
- Communication skills
- Referral programme
Quick apply
5d
Dispute Resolution Officer
Marshall Motor Group —Bolton
- Up to £40,000 a year
- Monday to Friday
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
11d
Complaint Handler
Oodle Finance —Manchester
- £28,000 - £32,000 a year
- Full-time
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Support Manager
GM TRAVEL —Northwich
- £44,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Flexitime
Quick apply
8d
Personal Injury Handler (12 Month FTC)
1st Central —Manchester
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
5d
Personal Lines Renewals Handler
Berkeley Insurance Group —Crewe
- Full-time
- Employee discount
Inventory Controller
Coveris Winsford Ltd —Winsford
- From £26,250 a year
- Full-time
- Continuous improvement
- Warehouse experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
22h
Senior Account Handler
JMG Group —Blackburn
- Full-time
- Free parking
Quick apply
14d
Litigation Lawyer
Jackson Lees Group —Liverpool
- Full-time
- Business development
- Organisational skills
- Time management
- Employee assistance programme
- Referral programme
Bar and Events Supervisor
Hotel Anfield —Liverpool
- From £13.71 an hour
- Part-time
- Bar
- Hotel
- Supervising experience
Quick apply
6d
Lead Lawyer - Linked & Organised Fraud
Keoghs —Bolton
- Full-time
- Hybrid work
- Computer literacy
- Supervising experience
- Computer skills
- Employee discount
Quick apply

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Complaints Handler
CarFinance247 —Manchester
Free Barista bar serving teas and coffees. Manage logistics including vehicle transportation and inspections. Ensure all complaints are handled within FCA DISP…
£28,000 - £30,000 a year
Complaints Handler
The AA —Cheadle
The AA values diversity and the difference this brings to our culture and our customers. Discounts on AA products including car and home insurance.
Up to £26,000 a year
18h

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complaints handler jobs near warrington

Complaints Handler

CarFinance247 -
Manchester

Apply Now

Job details

Permanent
£28,000 - £30,000 a year

Benefits

On-site gym
On-site parking

Qualifications

Financial Conduct Authority guidelines
Client engagement
Complaint handling
Analysis skills
Customer interaction
Communication skills
Negotiation
Time management

Full job description

About The Role

The Case Handler is responsible for managing customer complaints from initial assignment through to final resolution, ensuring outcomes are fair, timely, and aligned with regulatory expectations. The role requires a multi-skilled and strategic operator who can manage a broad range of complaint types while balancing customer outcomes, business cost, and compliance.

£28,000 – £30,000 (DOE)

Monday – Friday no weekends.

Key Responsibilities

Take full ownership of complaints from allocation through to closure
Manage customer and dealer communication, including difficult conversations
Conduct thorough investigations using internal and external systems
Apply a strategic approach balancing cost, customer impact, and risk
Work with internal master technicians to assess repair options and costs
Manage logistics including vehicle transportation and inspections
Produce high-quality written communication and final response letters
Ensure all complaints are handled within FCA DISP timeframes

Ways of Working

Own and manage a personal case pipeline from oldest to newest
Maintain proactive case progression with no delays
Apply strategic thinking to each complaint
Balance customer outcomes with cost control

About You

Strong customer service and rapport building
Confident handling difficult conversations
Excellent written communication skills
Strong investigative and analytical ability
Organised with strong time management

Key Competencies
Ownership & Accountability
Strategic Thinking
Resilience
Attention to Detail
Negotiation Skills

About Us

Subsidised Onsite Parking
A great working environment with free fruit and juice bars
Birthday off!
Onsite Gym
Free transport to and from Piccadilly Train station
Free Barista bar serving teas and coffees
Excellent career progression

About Team 247

We’re more than the UK’s #1 digital car finance platform. We’re a Manchester tech business that’s reshaping how people buy cars. Backed by smart tech, sharp minds, and a relentless focus on exceptional service, we’re on a mission to make car finance simple, fast, and customer-first.

We’ve got big goals – and the roadmap to get there. Join us and be part of something exciting.

Our values Passion, Ownership, Resilience and Togetherness define how we work and win. We look for people who bring energy and drive, take accountability, push through challenges, and back their teammates. If you care about doing a great job, stepping up when it matters, and succeeding as part of a team, you’ll fit right in.

Apply Now

Refine Your Search

complaints handler jobs in warrington

Complaints Handler

Complaints Handler

First Line Complaints Handler

Dispute Resolution Officer

Complaint Handler

Business Support Manager

Personal Injury Handler (12 Month FTC)

Personal Lines Renewals Handler

Inventory Controller

Senior Account Handler

Litigation Lawyer

Bar and Events Supervisor

Lead Lawyer - Linked & Organised Fraud

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