Editorial assistant Work, Jobs in Washington, Eng (with Salaries)

Customer Services Assistant
Mslexia Publications Ltd. —Newcastle upon Tyne
- £23,500 - £24,500 a year
- Part-time
- Microsoft Office
- Data entry
- Organisational skills
Quick apply
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editorial assistant jobs near washington, eng

Customer Services Assistant

Mslexia Publications Ltd.
Newcastle upon Tyne

Quick apply

Job details

Part-time
£23,500 - £24,500 a year
11 days ago

Qualifications

Inbound customer enquiry call handling
Microsoft Office Suite
Microsoft Office
E-commerce
Data and database experience
Database administration
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

SUMMARY

The Customer Services Assistant will support all aspects of Mslexia’s day-to-day administration. Working closely with the Admin Team, you will assist with the smooth running of the Mslexia office, customer relationships, magazine, competitions, projects and online shop transactions.

We are a close-knit team of eight, each with our own distinct roles, but with the shared aim of supporting women writers and promoting gender equality in literature.

You’ll be part of our Administration & Finance team for this 12 month, fixed-term contract, working two and a half days a week, from Mslexia’s office in Newcastle upon Tyne. (This role is office-based and not conducive to hybrid or home working)

REPORTING TO: Administration Manager

ROLES AND RESPONSIBILITIES

Deal with requests and queries via telephone and email
Record and fulfil orders for the magazine subscription, single issues, books, ebooks, events, etc.
Help update and maintain our internal databases
Help with the recording of competition entries and responding to associated queries
Assist with the processing of and response to, quarterly submissions for the magazine
Assist with the smooth running of the office
Compile and edit the Competitions Listings sections in Mslexia magazine, and update listings and opportunities in the Mslexia Salon
Notify the Sales Team of potential advertising and marketing leads
Contribute to Mslexia magazine, website and newsletter as and when required by the Editorial & Outreach Team
Support the work of the rest of the staff in administrative matters as and when required
Reflect in all dealings with the public, Mslexia's respect for and commitment to women writers, whatever their skill and status and background
Represent Mslexia when required at literary and other events, and contribute to the work of the company in any other areas as and when required

PERSON SPECIFICATIONS

Experience with maintaining / updating data and databases
Experience supporting customers
Excellent written and verbal communication skills
A keen attention to detail
Strong administrative and organisational skills
High level of IT skills (Microsoft Office, etc.)
Able to work independently and as part of a team
Friendly, cheerful, positive and committed to supporting Mslexia’s aims and values

Mslexia aims to be an equal opportunity employer and welcomes applications from suitably qualified people from all backgrounds and circumstances.

TERMS

This will be a 12-month fixed-term contract.

The role is a two and a half days per week office-based position, working Tuesdays, Wednesdays and Thursdays. A working day at Mslexia is 7 hours.

Mslexia’s office is in the centre of Newcastle upon Tyne.

SALARY

£23,500 to £24,500 per annum (pro rata based on FTE of 35.0 hours), according to experience; we also welcome applications from freelancers, who can be paid on a daily rate.

HOW TO APPLY

Please send a CV and covering letter outlining your relevant experience.

https://mslexia.co.uk/contact/work-at-mslexia/customer-services-assistant/

Closing date for applications: 12pm, Monday 17 August

Interviews: week commencing 24 August

Job Type: Part-time

Pay: £23,500.00-£24,500.00 per year

Work Location: In person

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editorial assistant jobs in washington, eng

Customer Services Assistant

Assistant or Associate Professor in Observational Astronomy

Assistant or Associate Professor in Particle Physics Phenomenology

Assistant or Associate Professor in Computational Astrophysics or Cosmology

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