Front end specialist Work, Jobs in Wavendon, Bkm (with Salaries)

Payment Support Advisor
Amplius —Milton Keynes
- £19,033.82 - £34,498.80 a year
- Part-time
- Hybrid work
- Organisational skills
10d
Front End Specialist Launch Team
Ball Corporation —Milton Keynes
- £62,300 - £89,690 a year
- Hybrid work
- English
- Continuous improvement
- Mentoring
- Employee assistance programme
- Life insurance
Quick apply
Health Improvement Advisor
Hertfordshire County Council —Stevenage
- £32,578 - £35,570 a year
- Weekend availability
- Hybrid work
- English
- Travel
- Communication skills
1d
Bar & Retail Supervisor
V and B Group —Northampton
- £28,000 - £34,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
- Store discount
- Employee discount
Quick apply
Wine & Gift Shop Assistant
Waddesdon Manor —Waddesdon
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Restaurant
- Annual leave
- Employee discount
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Senior Full-Stack Engineer (Data Services & Reporting)
Network Rail —Milton Keynes
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Databases
- Free parking
- Annual leave
3h

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Payment Support Advisor

Amplius -
Milton Keynes

Apply Now

Job details

Part-time
£19,033.82 - £34,498.80 a year
10 days ago

Qualifications

Customer service call handling
Case note recording
Case record updates
Arrears management
Accounts Receivable Credit Control
Organisational skills
Tenancy sustainment support
Customer support
NVQ
Customer interaction
Rent arrears recovery in social housing
Signposting to community resources
A Level

Full job description

Are you passionate about helping people and making a difference to communities? As a Payment Support Advisor at Amplius, you’ll work with customers to manage rent, sort out payments, and find solutions that work for them. You’ll provide friendly, practical support while helping people stay on track financially and keeping our communities strong and secure.

Salary: £19,033.82 per year (FTE £34,498.80)

Contract: Permanent, part time

Your week: 20 hours - Monday to Friday 9am to 1pm. Weekly hours are set but start and end times may be negotiable.

Location: Hybrid with a weekly presence in either our Milton Keynes or Rushden office

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Manage rent and other customer accounts, monitoring arrears and taking timely action to minimise debt
Act as the main point of contact for the Payment Support Service, handling incoming enquiries and proactively engaging with customers
Negotiate affordable and sustainable repayment arrangements, balancing customer needs with the organisation’s income priorities
Provide clear and professional advice on budgeting, benefits, and financial support, signposting to specialist services when needed
Maintain accurate case notes and records in housing management systems, ensuring all interactions are logged correctly
Prepare and progress formal recovery actions, including Notices of Seeking Possession, in line with policy
Work collaboratively with internal teams and external partners to ensure a coordinated approach to arrears management

What we’re looking for

Educated to Level 3 (e.g. A-levels, NVQ, or equivalent experience)
Experience of working in a front facing, customer focussed role
Experience in rent or income recovery, credit control, or financial support within a customer service environment
Experience communicating effectively with customers via telephone and written correspondence
Awareness of data protection, confidentiality, and equality requirements in service delivery
Excellent telephone manner and ability to manage challenging conversations professionally.
Effective organisational skills with the ability to manage competing priorities and caseloads.
Sound judgement and decision-making when progressing cases.

Important - Right to work in the UK is an essential requirement. We do not provide sponsorship.

Please read the attached job description before applying so you get the full scope of the role.

Closing: 3 September

Interviews in Milton Keynes: 10 September

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

front end specialist jobs in wavendon, bkm

Payment Support Advisor

Front End Specialist Launch Team

Health Improvement Advisor

Bar & Retail Supervisor

Wine & Gift Shop Assistant

Technical Support Specialist

Senior Full-Stack Engineer (Data Services & Reporting)

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