Client care advisor Work, Jobs in Wednesbury (with Salaries)

Client Care Advisor
IVC —Lichfield
- Up to £17,906.61 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee discount
11d
Registered Veterinary Nurse
Vets for Pets —Solihull
- £31,500 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Gym membership
Veterinary Surgeon - Small Animal
IVC —Burton-On-Trent
- Up to £68,000 a year
- Full-time
- Remote
- School
- Employee discount
- Flexible schedule
Graduate Veterinary Surgeon
PDSA —Coventry
- £32,663 a year
- Full-time
- Employee assistance programme
- Employee discount
4d

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Client Care Advisor

IVC -
Lichfield

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Job details

Permanent | Part-time | Full-time
Up to £17,906.61 a year
11 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Veterinary experience
Administrative experience
Organisational skills
IT
Communication skills

Full job description

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.

We are seeking an organised, personable Receptionist to join our team at Pool House Equine Vets on a part-time basis.

Pool House Equine Hospital has been a significant part of the community for many years and has been a beacon of high-quality veterinary care for our clients. Our staff are our biggest strength, alongside the fantastic facilities we have to offer. The group has specialist-trained colleagues and referral specialists in surgery, diagnostics, medicine, lameness and poor performance.

How You’ll Make a Difference

Your key responsibilities will include booking equine clients and hospital consultations/investigations, taking payments and resolving account queries, managing calls, emails, and in-person enquiries, organising diaries and coordinating with vets, nurses, and support staff, and carrying out general administrative duties while following practice protocols.

Working Pattern

This is a part-time permanent role working 27 hours per week, Tuesday to Friday 10:30am-4:30pm and Saturday 9:00am-12:00pm.

You Might Be a Great Fit If...

We ask that you have experience in the veterinary profession due to the demanding role and responsibilities that our reception team undertake. You must be confident, organised and able to communicate clearly, with the ability to coordinate diaries efficiently. You’ll keep clients and patients at the forefront of everything you do and help make every client feel welcome.

Other requirements include:

Previous administrative experience

Strong organisational skills and attention to detail

Confident written and verbal communication skills

Ability to manage workload and prioritise tasks efficiently

Competence in basic IT systems and office software

Equine knowledge

How We’ll Support You

At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start. When you join us, you’ll benefit from:

A key client-facing role within a supportive and collaborative practice team

Clear career pathways with progression opportunities within client care and practice leadership roles

Ongoing learning and development supported by experienced colleagues and practice teams

A values-led culture focused on care, community and continuous improvement

What We Offer Our Team

6.6 weeks' annual leave plus your birthday off FTE

Increasing holiday allowance based on length of service

Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay

Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme

Learning and development opportunities via the inspiring vet care Academy

Pension scheme

Discounted veterinary care

Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.

Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.

Up to £17,906.61 per annum

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

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client care advisor jobs in wednesbury

Client Care Advisor

Registered Veterinary Nurse

Veterinary Surgeon - Small Animal

Graduate Veterinary Surgeon

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