Work from home Work, Jobs in West London (with Salaries)

Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Junior Writer Transcriptionist
Acolad —London
- Remote
- English
- Bachelor's degree
People Operations Manager (Part-Time / Fully Remote)
GlobalConnect Europe Ltd. —London
- £500 a month
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
13d
Sessional Retail Administrator
The Children's Society —London
- £14.34 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Personal Shopping Assistant
Selfridges —London
- Remote
- Organisational skills
- Communication skills
Quick apply
Library Assistant (Term Time Only contract)
University College London —London
- £21,489.20 a year
- Part-time
- Remote
- University
- In-person
- School
6d
Email Executive
Marie Curie —London
- £28,274 a year
- Full-time
- Remote
- Hospice
- Communication skills
- Store discount
- Annual leave
Quick apply
5h
Customer Support Executive
Fanvue —London
- Weekend availability
- Remote
- Communication skills
14d
QA Tester - Brookhaven
Voldex Games —London
- Full-time
- Remote
- Google Suite
- English
- Organisational skills
- Profit sharing
- Annual leave
Technical Customer Service Advisor
Utility Warehouse —London
- £26,850 a year
- Full-time
- Remote
- Employee assistance programme
- Employee discount
Quick apply
Events & Community Fundraising Officer
Rethink Mental Illness —London
- £26,457 a year
- Full-time
- Remote
- CRM software
- Recruiting
- Annual leave
- Employee assistance programme
Freelance Subtitlers (Hiring Multiple Languages)
Wordbank —London
- Part-time
- Remote
- English
- Bachelor's degree
Quick apply
English (United Kingdom) Language Specialist - Freelance AI Trainer Project
Meridial —London
- £6 - £65 an hour
- Remote
- Engineering
- English
- AI
- Annual leave
Bank Worker
The Abbeyfield Society —London
- £14.07 an hour
- Night shift
- Remote
- Care plans
- Free parking
Quick apply
Clinical Coding Administrator
IQVIA —London
- Part-time
- Remote
- Databases
- Work from home
5d
Medical Support Specialist - Permanent Night Shift (Remote)
Careers at Eucalyptus —London
- 8 hour shift
- Remote
- Patient care
- School
Quick apply
1d
General Qualifications Examiner - Internationally based
Pearson —London
- Remote
- Spanish
- English
- Maths
Virtual Personal Assistant (Night)
Comxo —Datchet
- £22,031 a year
- Weekend availability
- Remote
- Microsoft Word
- English
Activity Leader
ABC Education —London
- £586.08 a week
- Remote
- Annual leave

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Customer Contact Officer

Serco Plc -
Victoria

Apply Now

Job details

Full-time
£30.27 an hour

Benefits

Work from home
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

work from home jobs in west london

Customer Contact Officer

Junior Writer Transcriptionist

People Operations Manager (Part-Time / Fully Remote)

Sessional Retail Administrator

Customer Care Associate - Remote (Night Shift)

Personal Shopping Assistant

Library Assistant (Term Time Only contract)

Email Executive

Customer Support Executive

QA Tester - Brookhaven

Technical Customer Service Advisor

Events & Community Fundraising Officer

Freelance Subtitlers (Hiring Multiple Languages)

English (United Kingdom) Language Specialist - Freelance AI Trainer Project

Bank Worker

Clinical Coding Administrator

Medical Support Specialist - Permanent Night Shift (Remote)

General Qualifications Examiner - Internationally based

Virtual Personal Assistant (Night)

Activity Leader

I want to receive the latest job alerts for work from home in west london

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