3rd line support Work, Jobs in West Midlands Region (with Salaries)

3rd Line Support Engineer
Grainger and Worrall —Bridgnorth
- Up to £45,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Birmingham
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Customer Insight Officer - Complaints
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £37,960.52 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
2d
Talent Acquisition Manager - Housing and Property
Sanctuary Group —Worcester
- £45,736 - £48,157 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
13d
Short-term Temporary Team Member
NEXT —Telford
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
6d
App Support Analyst
TVS Supply Chain Solutions —Birmingham
- £30,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
22h
General Manager
Four Oaks Tennis Club Ltd —Sutton Coldfield
- £17.50 an hour
- Part-time
- Bar
- Management
- English
- Free parking
Quick apply
6d
Onboarding administrator
Active Care Group —Albrighton
- £27,000 a year
- Full-time
- Customer service
- Human resources
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
HR Assistant
Park Place Technologies Limited —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Energy Officer
Sanctuary Group —Worcester
- £28,646 - £30,175 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
- Employee discount
Quick apply
5d
Commercial Lead
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Negotiation
- Employee discount
IT Support Apprentice
Epwin Group PLC —Telford
- Full-time
- Management
- Leadership
Quick apply
Process Developer
TLT —Birmingham
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Senior ICT Systems & Network Administrator
Acorns Children's Hospice —Birmingham
- £46,000 a year
- Full-time
- Azure
- SharePoint
- Hospice
- Annual leave
- Employee discount
Chief Technology Officer
Health and Safety Executive —Birmingham
- £86,000 - £117,800 a year
- Full-time
- Presentation skills
- Travel
- Contracts
12d
IT Development Engineer (Software)
Epson —Telford
- £38,627 a year
- Full-time
- Bachelor's degree
- Computer networking
- Software development
Quick apply
Deputy Director for Change & AI Transformation
Department for Energy Security & Net Zero —Birmingham
- £86,000 - £117,800 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Leadership
- Annual leave
- Sick pay
Transformation PMO Support - Legal Aid Agency
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
12d
Transformation Programme Manager - Oldbury
DPD Group UK —Oldbury
- Full-time
- Leadership
- Free parking
Quick apply

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3rd Line Support Engineer

Grainger and Worrall -
Bridgnorth

Apply Now

Job details

Permanent | Full-time
Up to £45,000 a year

Benefits

Free parking
Company pension
Discounted gym membership
On-site parking

Qualifications

Microsoft Windows Server
Azure
Windows
Virtualisation
IT support
IT
VMWare
Active Directory
Intune

Full job description

Location: Bridgnorth - (Click Here For Location & Directions)

Hours: 40 hours per week, Monday - Friday (08:00 - 16:30)

Salary: Up to £45,000 per annum, dependent on experience.

Are you an experienced 3rd Line professional ready to step into a role with real influence across a complex, high‑tech environment? Join Grainger & Worrall and play a key part in strengthening and evolving our IT landscape while supporting world‑class engineering innovation.

Who are we?

At Grainger & Worrall, we specialise in producing complex cast and precision-machined solutions for pioneering technologies across diverse industries, including automotive, aerospace, defence, motorsport, and more, highlighting our versatility and commitment to driving future technology development and decarbonising mobility.

Our commitment to engineering excellence and breakthrough innovation was recently recognised with The King’s Award for Enterprise in Innovation — our fourth accolade in this prestigious programme. This honour reflects the significant impact of our work on the future of mobility and sustainable technology.

Driven by a team of talented and experienced engineers and specialists, we push boundaries and innovate to bring cutting-edge ideas to life.

We work with leading manufacturers of high-performance vehicles, helping them turn their ambitious designs and vision into reality. Through the expertise of our team and state-of-the-art facilities which combines cutting-edge engineering with advance manufacturing processes, we deliver high-performance components tailored to meet the demanding requirements of our clients’ innovative applications. We’re proud to shape the future of engineering.

About the role:

This role sits at the heart of our IT function, acting as the senior technical escalation point while also supporting future‑focused projects across the business. You’ll take ownership of complex technical issues, help modernise our infrastructure, and remove day‑to‑day operational pressure from the System Administrator, enabling greater focus on security‑driven initiatives.

You’ll remain close enough to the frontline to support the team when needed, while focusing your time on higher‑value engineering, platform improvement, and project delivery.

What you’ll be doing

- Acting as the senior escalation point for complex infrastructure, server, and network issues.
- Managing and improving our core IT estate, including virtualised environments.
- Supporting device and user management through Microsoft Intune and Microsoft 365.
- Maintaining robust backup and recovery using Veeam.
- Contributing to security hardening, patching, and system resilience activities.
- Supporting and delivering future IT projects and technology upgrades.
- Sharing knowledge and providing technical guidance across the IT support team.

Who we’re looking for:

This role is suited to an experienced infrastructure‑focused IT professional who enjoys variety, responsibility, and practical problem‑solving.

- Experienced as a level 3 or senior IT support role.
- Recognised IT qualification or certification (e.g., Microsoft, CompTIA, Cisco, VMware) or equivalent demonstrable experience.
- Advanced knowledge of Windows Server, Windows 10/11, Microsoft 365 ands Azure Active Directory.
- Hands‑on experience with endpoint management tools, ideally Microsoft Intune.
- Experience with virtualisation platforms such as VMware and/or Hyper‑V.
- Proven experience with backup and recovery solutions, ideally Veeam.
- Solid understanding of networking fundamentals and server services.
- Comfortable supporting colleagues hands‑on when required, without being purely desk‑side focused.
- Ability to travel to site.

What you’ll get:

We’ll provide you with a supportive and engaging environment where you can grow your skills and further your career. We’ll work with you to develop your personal professional development plan, tailored to your goals and ambitions.

In addition, you’ll get the following benefits:

- 25 days holiday plus bank holidays with the option to purchase more holiday days after your first year.
- Westfield Health Insurance
- Discounted gym membership
- Company pension
- Free onsite parking
- Additional shift bonus (where applicable)
- Family Ironbridge Pass

What to expect:

At Grainger & Worrall, we’re committed to creating an inclusive workplace where everyone is valued and respected. We believe that diversity drives innovation and excellence.

Joining our team means being part of a culture that values positivity, adaptability, and teamwork. We strive to innovate and improve, ensuring everyone shares in our success.

We’re committed to supporting applicants with disabilities and we’re happy to make reasonable adjustments throughout the recruitment process and in the workplace to suit your needs. If you require any adjustments or additional support, please let us know.

Right To Work Requirements:

This role is not eligible for visa sponsorship, now or in the future.

To be considered, applicants must already possess a long term and unrestricted right to work in the UK for the duration of employment.

We are unable to offer or support any form of visa application or future visa extension.

Apply Now

Refine Your Search

3rd line support jobs in west midlands region

3rd Line Support Engineer

3rd Line Technical Support Engineer

2nd Line Engineer - Support

Customer Insight Officer - Complaints

Talent Acquisition Manager - Housing and Property

Short-term Temporary Team Member

App Support Analyst

General Manager

Onboarding administrator

HR Assistant

Energy Officer

Commercial Lead

IT Support Apprentice

Process Developer

Senior ICT Systems & Network Administrator

Chief Technology Officer

IT Development Engineer (Software)

Deputy Director for Change & AI Transformation

Transformation PMO Support - Legal Aid Agency

Transformation Programme Manager - Oldbury

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