Customer service manager Work, Jobs in West Rainton, Dur (with Salaries)

Store Manager
Hotel Chocolat —Durham
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
Store Manager
Mountain Warehouse —Dalton le Dale
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
12d
Customer Service Manager
RG Distributors Limited Trading as Ecatering —Seaham
- £40,000 - £45,000 a year
- Full-time
- CRM software
- ERP systems
- Data analysis skills
- Free parking
Quick apply
2d
Customer Experience Director
Thirteen —Middlesbrough
- £108,990 a year
- Continuous improvement
- Leadership
- Annual leave
8d
Sales Team Manager
Auxillis —Peterlee
- £29,283 - £32,670 a year
- Training & development
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
11d
Shop Manager
Farmfoods —Spennymoor
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
1d
Customer Service Manager
IWG —Newcastle upon Tyne
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
Head of Ecommerce & Digital Marketing
The Danesmoor Group —Newton Aycliffe
- Up to £65,000 a year
- Full-time
- Social media management
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
9d
Branch Manager Designate
Screwfix —Durham
- Up to £34,000 a year
- Full-time
- Retail management
- Annual leave
- Employee discount
10d
Hotel - Duty Manager
Premier Inn —Stockton-On-Tees
- Up to £13.86 an hour
- Part-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply
Customer Service Manager
B&M Retail —Washington
- Weekend availability
- Team management
- Cash handling
- Leadership
- Employee discount
9d
Innovation Manager
MOGUNTIA FOOD GROUP AG —Hetton le Hole
Regional Customer Relationship Manager
Barchester Healthcare —Peterlee
- £46,982 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
3d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
11d
Customer Service Manager
International Workplace Group plc —Newcastle upon Tyne
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
Zara Newcastle Customer Experience Manager Maternity Cover
INDITEX —Newcastle upon Tyne
- Weekend availability
- Conflict management
- Training & development
- Retail management
Quick apply
Area Sales Manager
JT Dove Limited —Stockton-on-Tees
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Profit sharing
- Health & wellbeing programme
Quick apply
Assistant Accommodation Manager
Cloud Student Homes —Newcastle upon Tyne
- £14,300 a year
- Part-time
- Hospitality
- Sales
- Team management
- Annual leave
Quick apply
Assistant General Manager - Operations AGM/Deputy
Twenty Twenty —Newcastle upon Tyne
- £33,000 a year
- Weekend availability
- Restaurant management
- Team management
- In-person
- Employee discount
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Stockton-on-Tees
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management

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customer service manager jobs near west rainton, dur

Store Manager

Hotel Chocolat -
Durham

Apply Now

Job details

Benefits

Employee discount

Qualifications

Microsoft Word
Stakeholder collaboration
Customer service
Computer literacy
Stakeholder liaison
Performance management
Retail team management
Profit & loss
Store management
Organisational skills
Retail experience
Training & development
Retail management
Team motivation leadership
Communication skills

Full job description

Job Introduction

We’re looking for a Store Manager who is a confident leader with natural people-focussed management skills - someone passionate, curious, customer obsessed, and of course a chocolate lover!

Ideally you will have experience in food and beverage, hospitality, or a premium retailer. Are you ready to join Hotel Chocolat’s exciting and ongoing journey as the UK’s favourite premium chocolate brand?

As the Store Manager, you will hold overall accountability and responsibility for managing your store: driving profitable sales and meeting KPIs and completing all operational tasks including Health and Safety and HR processes and procedures. You will regularly collaborate with your District Manager, Support Functions and Store Managers, working together and supporting each other as one team, towards a shared goal and vision for Hotel Chocolat.

Resilient and adaptable to work under pressure, you will lead from the front to coach and develop your team to achieve your stores objectives as our business continues to evolve.

Commercially focussed, you’ll consistently drive KPIs and performance in store, motivating your team to achieve targets and deliver our premium shopping experience to every customer, every day. Sharing your expert knowledge as a brand ambassador, you will train, support and coach your team to be the best in class.

Working with pride, you are a resourceful, presentable and self-motivated, always making the right decisions for your store. And lastly, People are the reason you are in retail - you thrive off building and maintaining excellent relationships with your customers and stakeholders with your infectious communication style.

What you bring to Hotel Chocolat:

A current role or background working in a hospitality or café environment or premium high street retailer delivering an excellent customer experience.
Demonstrable experience of full P&L responsibility.
Commercial Awareness to make sound decisions to benefit the store’s business.
Strong communication skills with an ability to flex your communication style as needed.
Teamwork: you can work autonomously and collaboratively with your team effortlessly.
Effective decision-making and problem-solving skills.
Reliable, with effective time keeping and organisational skills.
Goal-oriented with a focus on driving your own performance, demonstrating a continuous improvement mindset.
IT literate with a good understanding of Microsoft Excel, Word and Outlook.

In return for going the extra mile every day, we’ll offer you:

A competitive salary.
Incentives based on performance.
50% unlimited staff discount to treat yourself and your friends and family.
70% discount off a stay in our Hotel in St Lucia.
A chance to develop yourself personally, working in an exciting, innovative and expanding company with real career progression.

About Us

We’re not just a chocolate company; we’re a family of chocolate lovers. From luxury gifts to our iconic Velvetiser™ and beyond, we’ve built a brand that’s all about crafting moments of indulgence. Our journey began as a humble mint company, but we soon found our passion for cacao and never looked back. Today, we’re proud to operate over 150 stores across the UK and continue to grow across categories, channels, and territories.

Patience, passion, and purpose drive everything we do – just like the perfect cacao pod, our success doesn’t happen overnight. It’s the result of hard work, innovation, and the shared dedication of our customers, colleagues, farmers, and suppliers.

To learn more about who we are and our People Pledge to equality, diversity, and inclusion, visit: hotelchocolat.com/uk/engaged-ethics/our-people.html

Apply Now

Refine Your Search

customer service manager jobs in west rainton, dur

Store Manager

Store Manager

Customer Service Manager

Customer Experience Director

Sales Team Manager

Shop Manager

Customer Service Manager

Head of Ecommerce & Digital Marketing

Branch Manager Designate

Hotel - Duty Manager

Customer Service Manager

Innovation Manager

Regional Customer Relationship Manager

Customer Success Manager

Customer Service Manager

Zara Newcastle Customer Experience Manager Maternity Cover

Area Sales Manager

Assistant Accommodation Manager

Assistant General Manager - Operations AGM/Deputy

Area Manager, Customer Fulfillment

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