& web architects Work, Jobs in Westbourne, Dor (with Salaries)

Web Sales / Sales Advisor
Todd Doors Ltd —Bournemouth
- £30,784 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Integration Architect
BCP Council —Bournemouth
- £48,266 a year
- Azure
- ERP systems
- APIs
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Lead Software Engineer
Rascal Ventures —Bournemouth
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Salesforce
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- APIs
- Flexitime
- Work from home
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Senior Data Analytics Engineer
SW Group —Southampton
- Full-time
- Hybrid work
- SQL
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- Agile
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Web Sales / Sales Advisor

Todd Doors Ltd
Bournemouth

Quick apply

Job details

Permanent | Full-time
£30,784 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Sales
Customer service
Organisational skills
Communication skills

Full job description

Web Sales / Sales Advisor

Hours: 40hrs p/w, 5 days a week (Mon-Fri 08:00-17:00) (Saturday & Sunday 09:00-17:00)

Salary: £30,784.00pa (£14.80ph)

Reports to: Head of Marketing

Company Overview

Todd Doors is renowned for its expertise in doors and ironmongery products. With showrooms in 9 locations across the country, we pride ourselves on providing exceptional customer service to a diverse clientele, including retail customers, developers, architects, and tradespeople.

Summary

Todd Doors are seeking a dedicated Web Sales Advisor to join our team in Bournemouth. We don’t bother with salesmen, we employ people and create door experts, who can take a customer’s ambition and help it become reality. If you have the ability and determination we will train you in our products and help you build a career.

This exciting vacancy has arisen for an experienced product sales professional to become a member of our team.

The successful candidate will delight in assisting with all aspects of a customer journey. From initial contact, to booking the final delivery in a confident, efficient, professional, yet friendly manner.

Responsibilities

Deliver excellent customer service that exceeds all customer’s expectations
Dealing with customers’ orders and queries in a confident, efficient and professional manner
Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given)
Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc.
Matching the needs of the customer to the best product available, remembering ironmongery, upselling and stock levels.
Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly.
Resolving any customer issues/inquiries to a satisfactory conclusion.
Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off).
Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise.
Ensure all promises made to customers are realistic, achievable and are completed
Convert online inquiries into sales by understanding customer needs and providing tailored solutions.
Assist customers throughout the order process from initial enquiry to post-sale support.
Collaborate with the team to improve online sales processes and customer experience.
Maintain accurate records of customer interactions and transactions.

Qualifications

Proven experience in sales or customer service roles.
Excellent communication skills both written and verbal.
Strong organizational skills with attention to detail.
Ability to work independently and as part of a team.

If you are passionate about delivering exceptional service and eager to be part of an innovative team at Todd Doors, we invite you to bring your skills and enthusiasm onboard.

Pay: £30,784.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Application question(s):

How will you commute? e.g. Car, Public transport, Bicycle, Other etc...

Experience:

Product Sales: 1 year (required)

Work Location: In person

Quick apply

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