3rd line support Work, Jobs in Westerleigh, Gls (with Salaries)

3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
1d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
3rd Line Network Support Specialist - Rolls Royce
BT —Bristol
- Management
- Travel
- In-person
- Gym membership
7d
Defect Analyst and Tester
TLT —Bristol
- Full-time
- Hybrid work
- Azure
- SharePoint
- Software development
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
9d
Content Design Officer
South Gloucestershire Council —Yate
- £32,597 - £35,412 a year
- Full-time
- English
- IT
- Annual leave
- Employee discount
12d
Van Driver
NEXT —Bristol
- £13.35 an hour
- Overtime
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Field Manager
M Group —Bristol
- Annual leave
- Employee assistance programme
9d
Youth Services Co-ordinator
Aspiration Creation Elevation (ACE) —Bristol
- From £15.20 an hour
- Part-time
- Management
- Administrative experience
- Supervising experience
- Work from home
Quick apply
9d
Community Development Worker
Southmead Development Trust —Bristol
- £29,239.25 - £30,420.50 a year
- Overtime
- Maintenance
- English
- Administrative experience
- Annual leave
- Gym membership
Quick apply
2d
VRM Operations Coordinator (9-12 month FTC/Secondment)
MotabilityDotNet —Bristol
- £32,420 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
3d
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
Risk Manager
M Group —Newport
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
HR Assistant
Lighthouse Schools Partnership —Bristol
- £29,461.46 - £31,642.05 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
6d
Electrician
M Group —Langstone
- Overtime
- Annual leave
- Employee assistance programme
Graphic Designer University Placement
Healix —Bristol
- £20,000 - £24,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
9d

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3rd Line ICT Support Technician

HFT -
Bristol

Quick apply

Job details

Full-time
£38,168.91 a year

Qualifications

Azure
Sonicwall
DHCP
Analysis skills
VoIP
DNS
Communication skills
PowerShell
Active Directory
VPN

Full job description

About Us

Our vision is to create a future where learning disabled people can live the best life possible. We achieve this by coming together to campaign for positive change, provide personalised support, and create solutions that empower independent living.

The Role

We’re looking for a skilled and proactive 3rd Line ICT Support Technician to join our ICT team. In this role, you’ll be responsible for maintaining a stable, secure, and highly available ICT infrastructure, while delivering technical project work and acting as an escalation point for complex issues.

You’ll work closely with internal teams and stakeholders to ensure our systems are resilient, secure, and fit for purposesupporting both day-to-day operations and strategic initiatives.

Key Responsibilities

Infrastructure & Security

Ensure the availability, performance, monitoring, and security of ICT infrastructure
Deploy, configure, and secure Microsoft Azure environments
Maintain up-to-date knowledge of technology and security best practices

Project Delivery

Deliver technical aspects of ICT projects
Support project stages within a PRINCE2 framework
Provide updates and progress reporting to stakeholders

3rd Line Support

Take ownership of escalated incidents and problems through to resolution
Conduct thorough investigations and implement effective fixes
Support the ICT Service Desk as a senior escalation point

Networking & Systems

Configure and deploy network hardware (routers, switches, wireless access points)
Support core services including Active Directory, DNS, DHCP, and VPNs
Assist with data handling and system optimisation

General Duties

Maintain high standards of customer service and communication
Ensure confidentiality of sensitive information
Undertake training, travel, and occasional out-of-hours work as required

What We’re Looking For

Essential Skills & Attributes

Strong problem-solving and analytical skills
Ability to prioritise and manage workloads effectively
Excellent communication and stakeholder engagement skills
Customer-focused and collaborative approach
Self-motivated with a commitment to continuous learning

Desirable Technical Knowledge

Windows 11 and Chromebook environments
Microsoft Active Directory, Group Policy & Entra ID
Microsoft Azure (VMs, networking, security, monitoring)
Microsoft Defender, Purview, and Microsoft 365 Admin Centre
Exchange Online and Microsoft 365
PowerShell scripting
VPN technologies (e.g. SonicWall)
Networking (DNS, DHCP, broadband technologies)
VOIP systems
Android device management
Printers, scanners, and MFDs

Desirable Experience

3+ years’ experience in an ICT environment
ITSM tools experience (e.g. Vivantio)
Working within PRINCE2 project environments
MDM and application support
Asset management systems (e.g. ManageEngine Endpoint Central)

Selection Process

We will be shortlisting applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then progress to a final competency-based interview, along with an opportunity to meet the team and learn more about Hft.

Apply now or get in touch to find out more we’d love to hear from you.

Quick apply

Refine Your Search

3rd line support jobs in westerleigh, gls

3rd Line ICT Support Technician

IT Service Desk Analyst

2nd Line IT Support Engineer

Customer Support Coordinator

3rd Line Network Support Specialist - Rolls Royce

Defect Analyst and Tester

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Content Design Officer

Van Driver

Customer Service Team Leader

Vacancy 2: Support Technician

Field Manager

Youth Services Co-ordinator

Community Development Worker

VRM Operations Coordinator (9-12 month FTC/Secondment)

IT Technician

Risk Manager

HR Assistant

Electrician

Graphic Designer University Placement

I want to receive the latest job alerts for 3rd line support in westerleigh, gls

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