Friend volunteer Work, Jobs in Wick, Wsx (with Salaries)

Customer Service Advisor
Fittleworth —Littlehampton
- £27,007 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
8d
Digital Friend Volunteer
Age Well East – Colchester —Castle
Quick apply
Waiter
ASK Italian —Worthing
- Up to £12.71 an hour
- Part-time
- Annual leave
- Employee discount
Shop Volunteer – Arundel
Cancer Research UK (Volunteer) —Arundel
Historical and Collection Research Volunteer
Royal Navy Museums —Portsmouth
- Part-time
- Employee discount
6d
Contact Centre Customer Service Advisor
Fittleworth —Littlehampton
- £27,007 a year
- Full-time
- Customer service
- Phone etiquette
- Communication skills
- Employee assistance programme
- Employee discount
9h
Worthing Community Champion
Guardian Angel Carers —Worthing
- From £16 an hour
- Part-time
- Hybrid work
- Leadership
- Communication skills
- Paid training
- Referral programme
Quick apply
Activities and Community Engagement Facilitator
Pilgrims' Friend Society —Worthing
- £28,530 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Kitchen Porter
ASK Italian —Worthing
- £10.85 - £14.21 an hour
- Part-time
- Annual leave
- Employee discount
Shop volunteer – Rustington
Cancer Research UK (Volunteer) —Rustington
Senior Secure Start Advisor
Fittleworth —Littlehampton
- £29,347 a year
- Full-time
- Microsoft Outlook
- Customer service
- English
- Employee assistance programme
- Employee discount
8d
Support Worker
The Grace Eyre Foundation —Worthing
- £26,288 a year
- Part-time
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
12d
Cleaner
Nviro —Pulborough
- £13.45 an hour
- Part-time
- School
- Referral programme
Charity Shop Manager
RSPCA Sussex North and Brighton Branch —Worthing
- £27,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
Quick apply
2d
Shop volunteer – Portsmouth
Cancer Research UK (Volunteer) —Portsmouth
Shop volunteer – Brighton
Cancer Research UK (Volunteer) —Brighton
Shop volunteer – Southsea
Cancer Research UK (Volunteer) —Southsea
Activities Organiser
Carsington House (Silverlake Care) - Horsham —Horsham
- Up to £12.71 an hour
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Referral programme
Quick apply
8d
Team Leader
HF Holidays —Storrington
- £13.21 an hour
- Weekend availability
- Customer service
- Hotel
- Leadership
- Employee discount
Quick apply
Shop volunteer – Lewes
Cancer Research UK (Volunteer) —Lewes

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Customer Service Advisor

Fittleworth -
Littlehampton

Apply Now

Job details

Full-time | Fixed term contract
£27,007 a year
8 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service

Full job description

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. You will handle a variety of customer enquiries, resolve issues, and provide solutions that enhance customer satisfaction and loyalty. This role requires resilience, attention to detail, and a proactive approach to ensure an exceptional customer experience. The position is fast-paced and demands strong problem-solving skills, effective communication, and the ability to manage multiple tasks efficiently

Key Responsibilities

Manage incoming calls and emails from clients and health care professionals.
Process incoming prescriptions and manage electronic prescriptions (EPS) orders.
Maintain external communication from clients and healthcare professionals, including Web Orders, My Pen and Caring.
Call GP surgeries to request outstanding prescriptions and follow up on orders
Register new clients onto our system, and process sample orders
Update client records, including cutting templates when needed.
Track missing deliveries and arrange returns or collections
Handle complaints. Resolve straight forward issues and escalate more complex cases to a Team Leader when necessary
Work towards KPIs including quality scores, efficiency, and customer satisfaction, with clear performance expectations set by the business
Keep client information confidential and follow all NHS guidelines, laws and company policies
Carry out any other tasks asked by your Team Leader/Manager

Skills

Ability to engage with customers over the phone in a friendly respectful tone
Proven ability to handle customer inquiries with patience and empathy
Take initiative, work independently and stay focused without needing supervision
Self-driven to do your best and always look for ways to improve
Ability to multitask and stay on top of deadlines and focus on what’s important to get the job done efficiently
Display resilience whilst working proactively with others, supporting your team, and communicating clearly to complete tasks to a high standard
Strong attention to detail, ensuring accuracy when processing orders, prescriptions, and updating client records

Experience

You have experience working in a fast paced, high volume customer service role, where delivering excellent service and managing multiple tasks was a key part of your job.
Experience handling phone-based customer service is desired but not essential
You are comfortable using various computer systems and software, with the ability to learn new tools quickly

What we offer

5% employer pension contribution
Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

About us
Our ambition is to double the number of lives we impact, while making life more rewarding and dignified for the people who use our products and services. To achieve this, we focus on attracting, developing, rewarding and retaining great people, and on creating a high‑performing, inclusive working environment.

Fittleworth Medical is a leading Dispensing Appliance Contractor (DAC), providing a discreet and reliable home dispensing service to more than 60,000 clients across the UK. We support people with a wide range of needs, including a cut‑to‑fit stoma product customisation service, ensuring care is tailored to each individual.

We are part of the wider JDS Family and are continuing through a period of rapid growth and transformation. Our services are delivered through a dedicated Customer Service Team and 38 dispensing centres nationwide.

At the heart of Fittleworth are our 360 employees, who live and breathe our core principles and proudly carry forward the Schneider legacy.

Apply Now

Refine Your Search

friend volunteer jobs in wick, wsx

Customer Service Advisor

Digital Friend Volunteer

Waiter

Shop Volunteer – Arundel

Historical and Collection Research Volunteer

Contact Centre Customer Service Advisor

Worthing Community Champion

Activities and Community Engagement Facilitator

Kitchen Porter

Shop volunteer – Rustington

Senior Secure Start Advisor

Support Worker

Cleaner

Charity Shop Manager

Shop volunteer – Portsmouth

Shop volunteer – Brighton

Shop volunteer – Southsea

Activities Organiser

Team Leader

Shop volunteer – Lewes

I want to receive the latest job alerts for friend volunteer in wick, wsx

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