3rd line support engineer Work, Jobs in Wigan, Gtm (with Salaries)

3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
9d
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
1d
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
14d
3rd Line Network Engineer
LIMA —Salford
- £45,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Communication skills
- Time management
- Employee assistance programme
6d
3rd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Continuous improvement
- Communication skills
Quick apply
3rd Line Network Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Communication skills
- Time management
Quick apply
6d
2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
6d
Senior IT Engineer
FluidOne —Chorley
- Up to £45,000 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Employee assistance programme
Quick apply
13d
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- SharePoint
- Flexible schedule
Quick apply
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
8d
Infrastructure Engineer
Love2shop —Liverpool
- Full-time
- Azure
- Windows
- Continuous improvement
- Employee discount
Quick apply
9d
Infrastructure Engineer
Evolution Money —Manchester
- Up to £55,000 a year
- Full-time
- Mentoring
- Annual leave
Quick apply
6d
Senior Infrastructure Engineer
razorblue Careers —Salford
- Up to £50,000 a year
- Hybrid work
- Azure
- Customer service
- Mentoring
- Life insurance
- Referral programme
Quick apply
9d
Infrastructure Engineer
ANS Group Limited —Manchester
- Full-time

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3rd Line Support Engineer
Humnize —Manchester
With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves on solving problems quickly,…
£40,000 - £45,000 a year
3rd Line Support Engineer
BCN Group —Manchester
The role will act as an escalation point for 1st and 2nd line engineers, mentoring and coaching your engineering colleagues, vetting knowledge base articles to…
Quick apply
9d

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3rd Line Support Engineer

Humnize
Manchester

Apply Now

Job details

Full-time
£40,000 - £45,000 a year

Qualifications

Technical troubleshooting
MCSA
MCSE
Mentoring junior staff
Ticket management
Microsoft Exchange
Sonicwall
Network infrastructure
Firewall
Mentoring
Customer support
Network monitoring
Cybersecurity
Microsoft Azure
Server management
Help desk

Full job description

Be the Go-To 3rd Line Expert in a Busy, Friendly MSP

Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rd Line Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support to a wide variety of clients, they pride themselves on solving problems quickly, communicating clearly, and keeping systems running smoothly.

About the Role

This is a hands-on 3rd line support role where you’ll be the right-hand person to the senior engineer. You’ll handle complex escalations, guide and mentor 1st and 2nd line colleagues, and help keep tickets moving efficiently. It’s a varied role that will see you working across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect.

What You’ll Be Doing

Take ownership of 3rd line escalations from the service desk, troubleshooting and resolving complex technical issues.
Support 1st and 2nd line engineers with guidance, knowledge sharing, and hands-on help when required.
Work across technologies including Azure, AWS, and cPanel, as well as on-premises environments.
Manage and maintain core infrastructure such as domain controllers, Exchange servers, and Hyper-V converged clusters.
Configure, monitor, and troubleshoot networking equipment including Fortinet, Sonicwall, and Draytek firewalls.
Maintain robust backup solutions including Veeam and MSP Backup.
Apply best practices in cyber security to protect client systems.

About You

Strong background in IT support with proven 3rd line capability.
Solid networking and Windows OS knowledge (certifications like MCSA/MCSE a plus).
Experience in MSP environments and comfortable working across multiple client setups.
Able to explain technical issues clearly to both colleagues and clients.
A team player who thrives in a collaborative environment.

Why Join?

Be a key member of a friendly, supportive team.
Salary of £40k–£45k (negotiable for the right person).
Full-time, office-based role with flexibility where needed.
Opportunity to deepen your skills and knowledge working alongside experienced engineers.

Apply Today

If you’re looking for a 3rd line role where you’ll be trusted to take ownership of the tough stuff, while working with a close-knit, supportive team, we’d love to hear from you.

Apply Now

Refine Your Search

3rd line support engineer jobs in wigan, gtm

3rd Line Support Engineer

3rd Line Support Engineer

Windows Support Engineer - 3rd Line

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Senior IT Support Specialist / Project Engineer MSP

3rd Line Network Engineer

3rd Line Infrastructure Engineer

3rd Line Network Engineer

2nd Line Modern Workplace Engineer

Senior IT Engineer

Senior Infrastructure Engineer

Graduate Software Support Engineer

Infrastructure Engineer

Infrastructure Engineer

Senior Infrastructure Engineer

Infrastructure Engineer

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Be the Go-To 3rd Line Expert in a Busy, Friendly MSP

About the Role

What You’ll Be Doing

About You

Why Join?

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