It support Work, Jobs in Winchester, Ham (with Salaries)

IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
13d
ICT Support Analyst HIWFRS624489
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Communication skills
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
Assistant Support Technician
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Time management
- Annual leave
- Employee discount
1d
Desktop Support Technician
Exponential-e —Southampton
- Maintenance
- Travel
- SharePoint
- Referral programme
Quick apply
IT Software & Systems Support
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Continuous improvement
- Travel
- Computer skills
- Free parking
- Annual leave
Quick apply
1d
Associate Corporate IT Engineer
cloudpay —Andover
- Full-time
- In-person
- Communication skills
2d
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
IT Operations - First Level Transaction Monitoring Associate
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Computer literacy
- Analysis skills
Quick apply
IT Service Technician
Stannah —Andover
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
ERP Support Helpdesk
Medatech UK —Eastleigh
- From £28,000 a year
- Full-time
- Computer literacy
- SQL
- Computer skills
- Sick pay
Quick apply
IT Apprentice
Polarkold Distribution Ltd —Hilsea
- £26,436.80 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
2d
IT Applications Support Analyst
Blake Morgan —Southampton
1st Line Technical Support
Aster Group —Andover
- £25,743 - £27,743 a year
- Full-time
- Travel
- Communication skills
- Time management
- Paid training
- Employee assistance programme
7d
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- Communication skills
Quick apply
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
12d
Second Line Support
Southern Communications Group —Dummer
- £29,000 - £35,000 a year
- Full-time
- Mentoring
- Communication skills
- Free parking
- Employee assistance programme

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IT Support Engineer

Reassured -
Cosham

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
13 days ago

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Referral programme

Qualifications

Jira
Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
User account management
ITIL
IT permissions management
Computer hardware
Network support
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Full-time, Permanent
Portsmouth & Southampton
£30,000 - £32,000

About the role

We're looking for a proactive IT Support Engineer to join our growing IT team at Reassured.

This is a great opportunity for someone who enjoys solving technical problems, delivering excellent customer service and working in a fast-paced environment where no two days are the same. You'll play a key role in keeping colleagues connected and productive, providing hands-on support across hardware, software, networks and business systems.

Working as part of a collaborative IT team, you'll support users across the business, troubleshoot a wide range of technical issues, and help ensure our technology infrastructure runs smoothly with minimal disruption.

What you'll be doing

Providing 1st and 2nd line support across hardware, software, network and user issues.
Managing support tickets, prioritising incidents and ensuring timely resolution.
Installing, configuring and maintaining laptops, desktops, mobile devices and business applications.
Troubleshooting hardware, software and network issues both remotely and on-site.
Supporting users across multiple office locations.
Setting up new starters, user accounts, permissions and access rights.
Assisting with technology rollouts, upgrades and business change projects.
Creating and maintaining support documentation and user guides.
Escalating complex issues where appropriate and following established support processes.
Supporting the wider business with day-to-day IT requirements and continuous improvement initiatives.

What we're looking for

Experience supporting users within a Windows environment.
Strong troubleshooting and problem-solving skills.
Good understanding of desktop hardware, operating systems and networks.
Excellent communication skills and the ability to explain technical concepts to non-technical users.
Strong customer service skills and a positive, can-do attitude.
Ability to prioritise workload and manage multiple issues at once.
A genuine interest in technology and a desire to continue learning and developing.

Nice to have

Experience with Jira or another IT ticketing system.
Understanding of ITIL principles.
Relevant IT certifications or qualifications.
Experience supporting a multi-site business.

Why join us?

At Reassured, technology plays a key role in supporting our people and customers. You'll be joining a collaborative team where your work has a genuine day-to-day impact, helping colleagues across the business stay connected, productive and supported.

Benefits include:

Employee Assistance Programme
Enhanced maternity leave
Medical cash plan
Virtual GP
Enhanced annual leave with length of service
Death in service (3x basic salary)
Free parking
Referral scheme (up to £2,400 per referral)
Incentives including annual trips abroad

If you're passionate about technology, enjoy solving problems and take pride in delivering excellent support, we'd love to hear from you.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Free parking

Work Location: In person

Quick apply

Refine Your Search

it support jobs in winchester, ham

IT Support Engineer

ICT Support Analyst HIWFRS624489

Second Line Support

Service Desk Analyst

Customer Service Representative

IT & DOCUMENT CONTROL ASSISTANT

Assistant Support Technician

Desktop Support Technician

IT Software & Systems Support

Associate Corporate IT Engineer

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

IT Operations - First Level Transaction Monitoring Associate

IT Service Technician

ERP Support Helpdesk

IT Apprentice

IT Applications Support Analyst

1st Line Technical Support

Support Technician (EMEA Helpdesk)

IT Analyst Field Support Engineer

Second Line Support

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