Senior associate customer support Work, Jobs in Winslow, Bkm (with Salaries)

Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
8h
Operations Manager
Restaurant Associates —Croughton
- £60,000 a year
- Hospitality
- Management
- Leadership
- Free parking
- Employee discount
Assistant Publisher
Wiley —Oxford
- £27,400 - £37,333 a year
- Full-time
- Bachelor's degree
- Communication skills
7d
Manager, Distribution - IPSUK
Ingram Content Group —Bradwell
- 12 hour shift
- Microsoft Office
- Organisational skills
- Leadership
- Free parking
- Sick pay
Quick apply
19h
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Banbury
- Full-time
- Customer service
- English
- Administrative experience
Senior Stock Associate
Tory Burch —Bicester
- Full-time
- Customer service
- Phone etiquette
- Employee discount
Senior Learning Support Practitioner (Sensory, Physical and Study Needs)
Northampton College —Northampton
- £28,300 - £35,307 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
3d
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
14d
Sales Administrator
HydraB —Oxford
- Full-time
- Sales
- IT
- Employee assistance programme
- Employee discount
Quick apply
10d
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Profit sharing
Customer Care Associate (French speaker)
Oxford Nanopore Technologies —Oxford
- Full-time
- Customer service
- Salesforce
- English
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Sustainability Consultant (ESG Strategies and ISO Certifications)
Enovation Consulting Ltd —Silverstone
- Up to £45,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Project management
- Free parking
Quick apply
Senior Cyber Responder
FCDO Services —Milton Keynes
- £41,036 - £42,621 a year
- Full-time
- Presentation skills
- IT
- Communication skills
14d
Senior Project Manager
Rehlko —Oxford
- Full-time
- Project management
- Travel
- Organisational skills
- Employee assistance programme
Sales Associate (Part Time) - Bicester
Bremont Watch Company —Bicester
- £15,900 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
UK Sales Manager
Environmental —Amersham
- Full-time
- CRM software
- Sales
- Business development
- Flexible schedule
7d
Associate Director/Director Business Development
Genomics —Oxford
- Full-time
- Hybrid work
- Business
- Annual leave
Sr. Sales Executive, Soreel UK
Rehlko —Oxford
- Full-time
- Sales
- IT
Senior Microsoft M365 Engineer
FCDO Services —Hanslope
- £48,801 - £53,697 a year
- Full-time
- Analysis skills
- Presentation skills
- SharePoint
- Annual leave
9d

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Senior Associate Customer Support

MSD -
Milton Keynes

Apply Now

Job details

Full-time
8 hours ago

Qualifications

CRM software
Driving Licence
Microsoft Excel
Customer service
Technical support
Organisational skills
Communication skills

Full job description

Job Description

Position Summary
Based at our organization Animal Health HQ in Milton Keynes, this role supports the Customer Services team in handling enquiries, complaints, and orders via phone, email, and other channels. You’ll work in a fast-paced environment, managing multiple priorities while maintaining a high level of accuracy across all customer interactions and business processes.
Key Responsibilities

Manage customer queries and business enquiries.
Process orders and manage the full order lifecycle in SAP.
Coordinate and administer product allocations, ensuring fair and accurate distribution of constrained stock while communicating effectively with customers and internal external stakeholders.
Handle calls, complaints, disputes, credits, and returns.
Provide accurate product and service information.
Liaise with logistics and finance teams to resolve issues.
Maintain reports and raise incident reports as needed.
Keep SAP systems updated and support meetings and administrative tasks.
Manage competing priorities, meet deadlines, and maintain attention to detail under pressure.
Support compliance, continuous improvement, and training activities.

Requirements

Proven experience in customer service and order processing.
Strong problem-solving, decision-making, and organisational skills.
Proficient in SAP, CRM systems, and Microsoft Excel.
Exceptional attention to detail with a proven ability to maintain accuracy in a high-volume environment.
Ability to multitask effectively, prioritise workload, and perform under pressure.
Excellent communication skills and a collaborative team approach.
Self-motivated, proactive, resilient, and eager to learn.

Required Skills:
Customer Queries, Customer Service, Problem Resolution, SAP Systems, Service Requests, Technical Support

Preferred Skills:
Current Employees applyHERE

Current Contingent Workers applyHERE

Search Firm Representatives Please Read Carefully
Merck Co., Inc., Rahway, NJ, USA, also known as Merck Sharp Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
na

Job Posting End Date:
07/25/2026*A job posting is effective until 11:59:59PM on the dayBEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFORE the job posting end date.
Requisition ID: R406604

Apply Now

Refine Your Search

senior associate customer support jobs in winslow, bkm

Senior Associate Customer Support

Operations Manager

Assistant Publisher

Manager, Distribution - IPSUK

Delivery Station Liaison Agent

Senior Stock Associate

Senior Learning Support Practitioner (Sensory, Physical and Study Needs)

Asset Experience Associate

Sales Administrator

Associate Technical Account Manager

Customer Care Associate (French speaker)

1st Line Service Desk Analyst

Sustainability Consultant (ESG Strategies and ISO Certifications)

Senior Cyber Responder

Senior Project Manager

Sales Associate (Part Time) - Bicester

UK Sales Manager

Associate Director/Director Business Development

Sr. Sales Executive, Soreel UK

Senior Microsoft M365 Engineer

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