Desktop support Work, Jobs in Winwick, Chs (with Salaries)

IT Helpdesk Assistant
Ticopti —Trafford
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
3d
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
7d
IT Apprentice
Presspart —Blackburn
- Full-time
- Windows
- Continuous improvement
- Computer networking
- Free parking
- Profit sharing
Quick apply
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
8d
FTC IT Technician
NRG Riverside —Wigan
- £33,475 a year
- Monday to Friday
- Databases
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
Technology Support Engineer - Brio Leisure
Brio Leisure —Chester
- £28,598 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
12d
IT Technician
Alkegen —Rainford
- Full-time
- Hybrid work
- No degree
- Travel
12d
Desktop Support Engineer
Sinclair —Chester
- Hybrid work
- Internship
3d
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
12d
IT Service Desk/Site Engineer
JN Bentley —Manchester
- Full-time
- Customer service
- Travel
- In-person
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Computer Science
- Computer literacy
- Engineering
Quick apply
Onsite Desktop Engineer
Capgemini Sogeti —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Computer networking
- In-person
1d
Onsite Desktop Engineer
Capgemini —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Computer networking
- In-person
1d
EUC Engineer
CGI —Manchester
- Full-time
- Continuous improvement
- Communication skills
Quick apply
2nd Line Modern Workplace Engineer
LIMA —Salford
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
- Employee assistance programme
9d
2nd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Azure
- SharePoint
Quick apply
9d

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IT Helpdesk Assistant

Ticopti
Trafford

Quick apply

Job details

Full-time
£28,000 a year
3 days ago

Benefits

Private dental insurance
Employee mentoring programme
Discounted or free food
Private medical insurance

Qualifications

Jira
Technical troubleshooting
Desktop support
TCP
Operating systems
Computer repair
SCCM
BMC Remedy
Software deployment
User account provisioning
LAN
Ticket management
Incident documentation
Network infrastructure
User account management
Firewall
Computer hardware
Technical support incident logging
Network support
ServiceNow
IP networking
Customer support
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Communication skills
Active Directory

Full job description

Overview

Join our dynamic IT support team as an IT Helpdesk Assistant, where your enthusiasm and technical expertise will drive exceptional support experiences for our users. In this role, you will be the frontline responder to a wide range of IT issues, ensuring seamless operation of hardware, software, and network systems. Your proactive approach and problem-solving skills will empower our organization to stay connected, secure, and productive every day.

Responsibilities

Provide first-line technical support via help desk tickets, phone calls, and email inquiries for hardware, software, and network issues
Troubleshoot desktop support issues across Windows, macOS, and Linux operating systems, including software troubleshooting and hardware diagnostics
Assist with user account management using Active Directory and help maintain user access controls
Support network infrastructure including computer networking concepts such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP protocols
Manage software deployment and updates using tools like SCCM and ServiceNow; document incidents and resolutions accurately in BMC Remedy or Jira
Configure and troubleshoot computer hardware components and peripherals to ensure optimal performance

Experience

Strong knowledge of operating systems including Windows, macOS, and Linux platforms
Familiarity with computer networking fundamentals such as LAN/WAN, DNS, VPNs, firewalls, TCP/IP protocols
Hands-on experience supporting Microsoft Office applications and enterprise tools like ServiceNow or Jira
Ability to diagnose and resolve software issues efficiently while maintaining excellent customer service skills
Knowledge of Active Directory management and familiarity with BMC Remedy or similar ticketing systems is preferred
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users

Pay: £28,000.00 per year

Benefits:

Discounted or free food
Employee mentoring programme
Private dental insurance
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

desktop support jobs in winwick, chs

IT Helpdesk Assistant

IT Technician

IT Apprentice

IT Field Service Engineer

1st Line Support Analyst

FTC IT Technician

IT Support Engineer

IT Support Officer - Medical School

Technology Support Engineer - Brio Leisure

IT Technician

Desktop Support Engineer

IT & Maintenance Support Administrator

IT Service Desk/Site Engineer

Service Desk Analyst - Shared Services

Apprentice Software Engineer

Onsite Desktop Engineer

Onsite Desktop Engineer

EUC Engineer

2nd Line Modern Workplace Engineer

2nd Line Modern Workplace Engineer

I want to receive the latest job alerts for desktop support in winwick, chs

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