Engineer birmingham Work, Jobs in Wolverhampton, Wmd (with Salaries)

2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Baggage Maintenance Engineer
Birmingham Airport —Birmingham
- £57,673 a year
- Schematics
- Maintenance
- Continuous improvement
10d
Site Engineer (Civil)
T Vaughan Ltd —Walsall
- Temporary
- AutoCAD
- Engineering
- Electrical experience
- Free parking
Quick apply
The Core Engineering - Software Engineer - Analyst - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Master's degree
- Maths
- Bachelor's degree
- Employee assistance programme
CAD Designer
Consilium —Birmingham
- Monday to Friday
- Hybrid work
- CAD
- Employee assistance programme
Quick apply
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Data Cabling Engineer (Birmingham)
Talkwire —Solihull
- £26,500 - £32,500 a year
- Overtime
- Schematics
- Travel
- Hand tools
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Trainee White Goods Engineer
Currys —Wednesbury
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Electrical experience
- Annual leave
- Employee discount
Graduate Mechanical Engineer - Buildings - 2027 (Birmingham)
Stantec —Birmingham
- Hybrid work
- Engineering
- Bachelor's degree
Fullstack Software Engineer (Laravel/Vue)
NetWatch Global —Birmingham
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Graduate Mechanical Engineer - Water - 2027 (Birmingham)
Stantec —Birmingham
- Hybrid work
- Engineering
- Bachelor's degree
Business Administrator
Consilium —Birmingham
- Microsoft Office
- Administrative experience
- Business development
- Employee assistance programme
Quick apply
12d
Data Engineer - Azure, Databricks, ML/AI
Pinewood.AI —Birmingham
- Full-time
- Hybrid work
- Azure
- Bachelor's degree
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
Asset & Wealth Management - Change Management – Associate - Birmingham
Goldman Sachs —Birmingham
- Full-time
- Project management
- Conflict management
- Communication skills
- Employee assistance programme
Managed Services Engineer-Service Improvement Lead
Probrand Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- AI
- Annual leave
- Employee assistance programme
Quick apply
Network Engineer- Meraki
Focus Group —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- Scripting
Quick apply
2026 Graduate Civil Engineer – Birmingham
Tony Gee and Partners LLP —Birmingham
- Civil engineering
- Engineering
- Master's degree
- Annual leave
- Employee assistance programme
IT Field Engineer - Birmingham
T-Tech —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
11d
PMO Co-ordinator
Laing O'Rourke —Birmingham
- Continuous improvement
- Travel
- Communication skills
Project Controller
Balfour Beatty Vinci —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Free parking

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engineer birmingham jobs near wolverhampton, wmd

2nd Line Support Engineer- Permanent

Focus Group -
Birmingham

Quick apply

Job details

£28,000 - £31,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder collaboration
Case record updates
Microsoft Exchange
Network infrastructure
Firewall
Service restoration
Continuous improvement
Network support
Customer support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

2nd Line IT Support Engineer

Location: Birmingham Hybrid

Salary: £28k - £31k

Shift pattern: between the hours of 7am-7pm

(Job Level internal reference: Associate)

At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions.

We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies.

This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex technical issues, taking ownership from initial diagnosis through to resolution.

Key Responsibilities

Own and manage escalated support cases through to resolution.
Troubleshoot issues across Microsoft 365, Windows, Active Directory, networking and infrastructure environments.
Work closely with customer IT teams, Field Engineers, 3rd Line Support and external suppliers.
Escalate cases appropriately, providing clear technical handovers and documentation.
Contribute to root cause analysis, problem management and continuous service improvement.
Maintain accurate case records and ensure service levels are met.

Requirements

Strong experience supporting Windows Desktop operating systems.
Experience troubleshooting Outlook, Exchange and Microsoft 365.
Working knowledge of Active Directory, Group Policy, DNS, networking, backup solutions, virtualisation, firewalls and routers.
Strong troubleshooting and remote diagnostic skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Excellent communication skills and a collaborative approach to problem solving.
Experience with Cisco or Fortinet technologies, Mac OS, Linux, Veeam, VoIP, SQL or wider networking technologies would be advantageous.

Benefits

This is an excellent opportunity for a technically capable engineer who enjoys solving complex problems, working with other IT professionals and taking ownership of challenging escalations within a supportive and growing technology business.

Apply today to join Focus Group and help deliver exceptional IT services to our customers.

Quick apply

Refine Your Search

engineer birmingham jobs in wolverhampton, wmd

2nd Line Support Engineer- Permanent

Baggage Maintenance Engineer

Site Engineer (Civil)

The Core Engineering - Software Engineer - Analyst - Birmingham

CAD Designer

IT Field Engineer

Data Cabling Engineer (Birmingham)

Trainee White Goods Engineer

Graduate Mechanical Engineer - Buildings - 2027 (Birmingham)

Fullstack Software Engineer (Laravel/Vue)

Graduate Mechanical Engineer - Water - 2027 (Birmingham)

Business Administrator

Data Engineer - Azure, Databricks, ML/AI

Asset & Wealth Management - Change Management – Associate - Birmingham

Managed Services Engineer-Service Improvement Lead

Network Engineer- Meraki

2026 Graduate Civil Engineer – Birmingham

IT Field Engineer - Birmingham

PMO Co-ordinator

Project Controller

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