Helpdesk team Work, Jobs in Wolverhampton, Wmd (with Salaries)

Switchboard and Helpdesk Operative
Mitie —Dudley
- Night shift
- Communication skills
1d
Maintenance Helpdesk Agent
Poundland —Walsall
- £26,707 a year
- Weekend availability
- IT
- Communication skills
- Free parking
- Work from home
14d
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
- Hybrid work
- Employee assistance programme
8d
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- IT
- In-person
- Free parking
Quick apply
Helpdesk Operative
Phosters —Kidderminster
- Full-time
- Communication skills
- Annual leave
9h
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- English
- Phone etiquette
- Annual leave
- Flexible schedule
Desktop Support Engineer L1
Brainotech IT solutions —Brierley Hill
- Maintenance
- Analysis skills
- Computer networking
Quick apply
9d
Customer Helpdesk Manager
Trades 247 —Darlaston
- £37,500 a year
- Full-time
- Team management
- In-person
- Free parking
- Annual leave
Quick apply
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
14d
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Administrator
Skanska —Walsall
- Full-time
- Communication skills
- Bereavement leave
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Business development
- Continuous improvement
- Organisational skills
Service Delivery Agent
Mitie —Birmingham
- Organisational skills
- Communication skills
12d
Automotive Helpdesk Technician
The AA —Oldbury
- £35,000 a year
- Weekend availability
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
9d
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
IT Technician
Epson —Telford
- £27,495 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
9d
First Line IT Support Engineer
GT Stewart Limited —Birmingham
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
7d
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- CAD
- Engineering
- In-person
- Annual leave
- Employee assistance programme
Shift Maintenance Assistant
Equans —Smethwick
- Full-time
- Mechanical knowledge
- Annual leave
- Employee assistance programme

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Switchboard and Helpdesk Operative

Mitie -
Dudley

Apply Now

Job details

Permanent
1 day ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Customer support
Customer interaction
Communication skills

Full job description

We are seeking a reliable and professional Switchboard & Helpdesk Operator to join our team on a flexible bank contract basis. This role is ideal for someone looking to cover night shifts while enjoying the freedom of a zero-hours arrangement. You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed.

Key Responsibilities:

Handling incoming calls via the switchboard during night-time hours.
Providing excellent customer service and resolving queries efficiently.
Logging and escalating helpdesk issues where necessary.
Ensuring accurate communication and liaising with relevant departments.
Maintaining a calm and professional approach when dealing with callers.

What We Offer:

Flexible zero-hours contract, allowing for the ability to tailor shifts to suit your availability.
Full training provided, ensuring you are fully equipped to excel in the role.
A supportive and welcoming team environment.

Skills & Experience Required:

Strong communication skills and a professional telephone manner.
Ability to work independently during night shifts.
Previous experience in a similar role is desirable but not essential, as training will be provided.
Good organisational and problem-solving skills.

Shift Pattern:
The role involves night shifts from 10pm to 7am, with approximately 3 shifts per week. Flexibility is essential to meet our business needs.
If you are a dependable and motivated individual with a keen eye for detail and a passion for providing excellent customer service, we'd love to hear from you!

Apply Now

Refine Your Search

helpdesk team jobs in wolverhampton, wmd

Switchboard and Helpdesk Operative

Maintenance Helpdesk Agent

1st Line Service Desk Analyst (Days)

IT Technician

Helpdesk Operative

Helpdesk Coordinator - FTC 12 months

Desktop Support Engineer L1

Customer Helpdesk Manager

Helpdesk Team Leader

Helpdesk Team Leader

Administrator

Apprenticeships at ASSA ABLOY UK

Service Delivery Agent

Automotive Helpdesk Technician

Customer Service Logistics Coordinator

IT Technician

Service Adviser

First Line IT Support Engineer

Digital Support Specialist

Shift Maintenance Assistant

I want to receive the latest job alerts for helpdesk team in wolverhampton, wmd

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