Better places, thriving communities.ROLE: SupervisorHOURS: LOCATION: Staffordshire Police
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Supervisor to lead and support the delivery of high-quality facilities services across the Staffordshire Police estate, ensuring operational excellence, compliance, and customer satisfaction.
At Mitie, our purpose is driven by a belief that better places lead to thriving communities. That's why, every day, we work to make places safer, cleaner, more secure, and more sustainable.
The role focuses on supervising day-to-day operations, managing a team of engineers and service colleagues, and ensuring planned and reactive maintenance activities are delivered safely, efficiently, and in line with contractual requirements across multiple locations.
You will ensure all works are completed to the highest standards, whilst maintaining compliance, promoting a positive safety culture, and driving continuous improvement.
Role Responsibilities:
Supervise and support the daily activities of engineers and operational teams across the contract.
Ensure planned preventative maintenance (PPM) and reactive works are completed in accordance with contractual requirements and service level agreements.
Monitor compliance, health and safety, and statutory requirements, ensuring all documentation is completed accurately and on time.
Act as the first point of escalation for operational issues, resolving concerns efficiently and effectively.
Conduct regular site inspections, audits, and performance reviews to maintain service quality and compliance standards.
Build and maintain strong working relationships with customers, stakeholders, and contractors.
Support workforce planning, scheduling, absence management, and resource allocation.
Identify opportunities for service improvements and efficiencies across the contract.
Provide coaching, guidance, and development opportunities for team members to support performance and career progression.
Required Qualifications:
Previous experience in a supervisory or team leadership role within Facilities Management, Maintenance, or a related operational environment.
Strong understanding of health and safety legislation and compliance requirements.
Excellent communication and stakeholder management skills.
Experience managing teams, resources, and operational performance.
Proficiency in completing reports, documentation, and using CAFM or related management systems.
Ability to prioritise workloads and make informed decisions in a fast-paced environment.
Full UK Driving Licence.
Existing Mitie colleagues
Ensure that you discuss your application with your current line manager before formally applying.
Internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie's 80,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us strong
