Customer claims specialist Work, Jobs in Worcester (with Salaries)

Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
6d
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Technical Specialist – Solar O+M
Alt-Group —Worcester
- Full-time
- Schematics
- Maintenance
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
11d
Claims Specialist
AmTrust International —Bishops Cleeve
- £26,000 - £30,000 a year
- Customer service
- Microsoft Office
- Analysis skills
- Gym membership
Disease Claims Handler
Davies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
7d
FNOL Motor Claims Handler
1010 Solutions —Birmingham
- £25,000 - £28,000 a year
- Full-time
- Data entry
- Organisational skills
- In-person
Quick apply
Account Handler Finpro
NFU Mutual —Stratford-upon-Avon
- Up to £40,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee discount
10d
Payments Specialist
ExpenseIn —Birmingham
- £35,000 - £40,000 a year
- Hybrid work
- Analysis skills
- APIs
- Financial services
- Annual leave
Quick apply
Land Rights and Consents Specialist
National Grid Electricity Distribution —Gloucester
- £55,835 a year
- Negotiation
- Free parking
- Annual leave
Quick apply
12d
Account Handler Finpro 19 Month FTC
NFU Mutual —Stratford-upon-Avon
- Up to £40,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee discount
10d
Vehicle Booking Agent
Davies —Solihull
- Full-time
- Remote
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
10d
Trainee Claims Advisor
AmTrust International —Brierley Hill
- Customer service
- Communication skills
- Annual leave
4d
Trainee Claims Advisor
Arc Legal —Brierley Hill
- Customer service
- Communication skills
- Annual leave
4d
Collections Specialist
Mondelēz International —Birmingham
- Temporary
- Microsoft Excel
- Microsoft Office
- Analysis skills
14d
Head of Commercial - Manchester Digital Campus
Government Commercial Function —Birmingham
- £101,000 - £131,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
4d
Service Quality Specialist
Dick Lovett —Tewkesbury
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Soft Services Manager
Department for Work and Pensions —Birmingham
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
12d
Damp and Mould Surveyor
Midland Heart —Birmingham
- Up to £54,101 a year
- Full-time
- Contracts
- Annual leave
12d
Supplier Relationship Manager
Benefact Group —Gloucester
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
7d
Duty Pharmacy Manager - Hereford 1
Tesco UK —Hereford
- Up to £52,000 a year
- Full-time
- IT

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Member Support Administrator

Bluline Health Ltd
Worcester

Quick apply

Job details

Permanent | Full-time
£26,364 a year
6 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Bluline Health Ltd
Member Support Administrator

Job Type: Full-Time Permanent. Hours: Monday to Friday, 37.5 hours per week

Salary: £26364.00 per annum
Location: Worcester, UK (Cadbury House, Blackpole East)
Reporting to: Deputy Operations Manager & Operations Manager

Company background

Bluline Health Ltd is a dedicated and compassionate healthcare scheme providing specialist support and access to private medical care for the UK’s police family, including serving officers, staff, and their relatives. Our mission is to “protect the protectors” by offering a reliable and affordable healthcare alternative that complements NHS services. As a not-for-profit organisation, we reinvest all our resources to enhance the services we provide to our valued members.

We are continuing to grow and are looking for a caring, organised, and detail-oriented individual to join our team and support our members throughout their journey with Bluline Health.

The opportunity

This is an excellent opportunity for a professional, empathetic, and service-focused individual to develop a career in member support within a purpose-driven organisation. Reporting to the Deputy Operations Manager/Operations Manager, you will play a vital role in delivering a high-quality experience for our members by providing administrative and customer support across our healthcare scheme.

You will receive comprehensive training and ongoing support, working within a collaborative and supportive environment where your contribution directly impacts the well-being of police officers and their families.

Key responsibilities

Member support: Act as a first point of contact for members, responding to enquiries via telephone, email, and written correspondence in a professional and compassionate manner.
Administration: Accurately process member applications, amendments, renewals, and cancellations, ensuring all records are kept up to date and compliant.
Claims and benefits support: Assist members with general queries relating to benefits, claims processes, and access to services, escalating complex issues where appropriate.
Data management: Maintain accurate member records using internal systems and CRM software, ensuring confidentiality and data protection standards are upheld at all times.
Liaison: Work closely with healthcare providers and external partners to support member queries and resolve issues efficiently.
Quality service delivery: Ensure all interactions reflect Bluline Health’s values and commitment to delivering an excellent member experience.
General administrative duties: Provide administrative support to the broader team, including document management, reporting, and other ad hoc tasks as required.

Skills and qualifications

Experience: Previous experience in an administrative, customer service, or member support role is desirable but not essential. A strong service mindset and willingness to learn are key.
Communication: Excellent verbal and written communication skills, with the ability to explain information clearly and sensitively.
People skills: A friendly, calm, and professional approach, with a genuine desire to help and support others.
Organisation: Strong attention to detail and the ability to manage multiple tasks accurately and efficiently.
IT proficiency: Confidence using standard office software (e.g. Microsoft Office) and the ability to learn new systems and databases.
Discretion: A high level of integrity and respect for confidentiality when handling sensitive information.

What we offer

Benefits: Company pension scheme, private medical insurance, and a friendly, supportive working environment.
Purpose-driven work: The opportunity to make a meaningful difference to the lives of police officers, staff, and their families.
Training and development: Full role-specific training and ongoing support to help you succeed.

Employment requirements

It is a requirement of the role that applicants must apply for, pass, and maintain Police Vetting to NPPV Level 2 for the duration of their employment. This requires that all applicants must have been resident in the United Kingdom for a minimum of three years prior to application, with a comprehensive address history of at least five years.

How to apply

If you are passionate about delivering excellent support and want to be part of an organisation that truly makes a difference, we would love to hear from you. Please submit your CV and a covering letter explaining why you would be an excellent fit for the role.

Job Type: Permanent Full Time
Hours: 37.5 per week - Monday to Friday

Pay: £26,364.00 per annum ( £13.52 per hour)

Benefits:

Company pension
On-site parking
Private medical insurance

Application question:

It is a requirement of the role that applicants must apply for, pass and maintain Police Vetting to NPPV Level 2 for the duration of their employment. This requires that all applicants must have been resident in the United Kingdom a minimum of three years prior to application, with comprehensive address history of at least five years. Do you fit this criteria?

Work authorisation:

United Kingdom (required)

Work Location: In Person in Worcester WR3 8SG

Job Types: Full-time, Permanent

Pay: £26,364.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Worcester WR3 8SG: reliably commute or plan to relocate before starting work (required)

Application question(s):

It is a requirement of the role that applicants must apply for, pass and maintain Police Vetting to NPPV Level 2 for the duration of their employment. This requires that all applicants must have been resident in the United Kingdom for a minimum of three years prior to application, with a comprehensive address history of at least five years. Do you fit this criteria?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer claims specialist jobs in worcester

Member Support Administrator

Customer Claims Specialist

Technical Specialist – Solar O+M

Claims Specialist

Disease Claims Handler

FNOL Motor Claims Handler

Account Handler Finpro

Payments Specialist

Land Rights and Consents Specialist

Account Handler Finpro 19 Month FTC

Vehicle Booking Agent

Trainee Claims Advisor

Trainee Claims Advisor

Collections Specialist

Head of Commercial - Manchester Digital Campus

Service Quality Specialist

Soft Services Manager

Damp and Mould Surveyor

Supplier Relationship Manager

Duty Pharmacy Manager - Hereford 1

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