Warehouse & Fulfilment Assistant – Full Time, Monday to Friday
Location: Holgate Park Drive, Station Business Park, York, YO26 4GB
Salary: £26,500 per annum
Hours: Full-time, Monday to Friday, 10:00am – 6:00pm, including a paid 30-minute lunch break
Work Location: In person
Join a growing health supplement manufacturer supplying NHS hospitals, pharmacies, health food stores and customers across the UK and internationally.
About Sweet Cures
Sweet Cures is a fast-growing Anglo-French nutraceutical company with over 25 years of experience manufacturing and supplying high-quality health supplements. We proudly supply NHS hospitals, pharmacies, health food stores and consumers throughout the UK and internationally.
Due to continued growth, we are looking for a reliable, organised and hardworking Warehouse & Fulfilment Assistant to join our York-based team.
This is an excellent opportunity to become part of a friendly and supportive team within a growing business, with genuine opportunities to develop your skills and progress as the company continues to expand.
The Role
As a Warehouse & Fulfilment Assistant, you will play an important role in the smooth day-to-day running of our warehouse and order fulfilment operations.
This is a varied and hands-on position covering goods receiving, stock management, picking and packing, order fulfilment, dispatch, packaging preparation and general warehouse duties.
Accuracy and attention to detail are particularly important, as you will help ensure customer orders are prepared correctly, incoming and outgoing stock is properly recorded, and high operational standards are maintained throughout the warehouse.
You will work closely with colleagues across warehouse, production, customer service and administration to ensure orders are processed efficiently and customers receive the correct products on time.
Key Responsibilities
Goods Receiving & Stock Management
- Receive, inspect and accurately record incoming deliveries.
- Check goods against delivery notes, purchase orders and other relevant documentation.
- Ensure incoming stock is correctly identified, stored and recorded within the warehouse management system.
- Follow stock rotation procedures and maintain accurate stock records.
- Investigate and report stock discrepancies, shortages, damaged goods or incorrect deliveries.
- Assist with regular stock counts and periodic stock-taking activities.
- Help maintain an organised, clearly labelled and efficient stock-storage system.
Order Fulfilment & Dispatch
- Pick customer orders accurately and efficiently.
- Pack and prepare orders carefully for dispatch.
- Carry out appropriate order checks to help ensure the correct products and quantities are dispatched.
- Prepare shipping documentation and organise delivery paperwork.
- Liaise with colleagues regarding stock shortages, discrepancies or delayed orders.
- Prepare products and internal production orders for packaging and dispatch.
- Help ensure customer orders are completed accurately and within required timescales.
- Support the smooth day-to-day flow of orders from receipt through to final dispatch.
Warehouse & Production Support
- Assist with safely receiving, moving and organising deliveries and stock.
- Prepare products, packaging materials and other items required for production.
- Operate appropriate warehouse and production equipment following training, including labelling and laser batch-coding equipment.
- Assist with batch coding, expiry-date coding and product preparation where required.
- Ensure stock, packaging materials and finished products are stored correctly.
- Maintain clean, tidy and well-organised warehouse and working areas.
- Follow Company procedures, Health & Safety requirements and safe working practices at all times.
- Identify and report potential problems or opportunities to improve warehouse and fulfilment processes.
Teamwork & Communication
- Work collaboratively with colleagues across warehouse, production, customer service and administration.
- Communicate clearly and professionally when reporting stock issues, order discrepancies or other problems.
- Follow written and verbal instructions and Company procedures accurately.
- Provide feedback and raise concerns promptly where required.
- Contribute positively to a friendly, productive and supportive team environment.
- Assist colleagues with other reasonable duties when required to support the smooth running of the business.
Skills & Experience
We are looking for someone who:
- Has excellent attention to detail and takes pride in accuracy.
- Is reliable, punctual and dependable.
- Has a positive, proactive and can-do attitude.
- Enjoys practical and hands-on work.
- Is organised and able to manage different tasks efficiently.
- Is comfortable working independently once trained.
- Can follow detailed instructions and procedures accurately.
- Works well as part of a team.
- Has good communication skills.
- Is willing to learn new systems, equipment and processes.
- Takes pride in maintaining a clean and organised workplace.
Preferred Experience
Previous experience in any of the following would be beneficial, although full training will be provided:
- Warehouse or stockroom operations.
- Goods receiving and stock control.
- Picking, packing and order fulfilment.
- Dispatch and courier preparation.
- Warehouse management or stock-control systems.
- Manufacturing, production, distribution or ecommerce fulfilment.
Previous warehouse or fulfilment experience would be advantageous but is not essential for a candidate with the right attitude, reliability and willingness to learn.
Please note: This is a physical and hands-on role. Manual handling forms part of the position and may include lifting and moving individual items weighing up to approximately 25kg, using appropriate safe working practices.
What We Offer
- Salary of £26,500 per annum.
- Full-time, Monday to Friday working hours.
- No weekend shifts.
- Paid 30-minute lunch break.
- Company pension scheme.
- Company sick pay.
- Annual festive bonus.
- Staff discount on our range of high-quality health products.
- Casual dress.
- Company events.
- Free on-site parking.
- Full training and ongoing support.
- Opportunity to develop valuable warehouse, fulfilment, stock-management and logistics skills.
- Genuine opportunities for career development and progression within a growing company.
- Stable, long-term employment within an established and expanding business.
Why Join Sweet Cures?
At Sweet Cures, we are passionate about improving health and wellbeing through high-quality nutritional supplements and exceptional customer service. As a growing and successful business, we believe our people are key to our continued success.
We offer a supportive, friendly and collaborative working environment where reliability, accuracy and a positive attitude are valued and recognised.
This is an excellent opportunity to develop your warehouse and fulfilment skills, take on real responsibility and grow your career within a business that continues to expand both in the UK and internationally.
Our York facility on Holgate Park Drive, Station Business Park is conveniently located approximately 10 minutes' walk from York Railway Station, making it accessible not only to candidates living in York but also to commuters travelling by train from surrounding areas.
If you are reliable, organised, enjoy practical work and are looking for a stable, long-term position within a growing company, we would love to hear from you.
Application Questions
Please provide brief details of:
- Any previous warehouse, stockroom, logistics or fulfilment experience.
- Any experience with goods receiving, stock control, picking, packing or dispatch.
- Any experience using warehouse management, inventory or stock-control systems.
- Your availability to start work.
Pay: £26,500 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Work Location: In person
Pay: From £26,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Licence/Certification:
- forklift truck licence (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
