Integration specialist Work, Jobs in Acton, Gtl (with Salaries)

Booking Co-Ordinator
London North West University Healthcare NHS Trust —London
- £30,630 - £32,346 a year
- Full-time
- Data entry
- Hospice
Quick apply
2d
Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
Customer Support Specialist - UK
splose —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Trainee Recovery Worker – City & Hackney
Turning Point —London
- £28,406 - £31,832 a year
- Full-time
- Annual leave
11d
Enablement Community Officer
Harrow Council —Harrow
- £34,206 - £35,931 a year
- Communication skills
3d
Assertive Outreach Recovery Coordinator
Change Grow Live —Wandsworth
- £28,557.79 - £32,802.41 a year
- Training & development
- Employee discount
AI & Automation Capability Coach (Level 4)
Corndel —London
- Remote
- Travel
- Mentoring
- AI
Microsoft Technician
H Smith Food Group plc —Rainham
- £27,240 - £30,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
12d
Project Manager (6m FTC)
Penguin Random House UK —London
- £65,000 - £70,000 a year
- Hybrid work
- Organisational skills
- SharePoint
Quick apply
3d
CRM / Email Specialist
Diginius —London
- Full-time
- Hybrid work
- Writing skills
11d
EA to the Chief Investment Officer - London
Attivo Investments —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- AI
- Work from home
Quick apply
4d
Senior Business Analyst - Applied AI and Innovation
TIEVA —London
- £65,000 - £80,000 a year
- Full-time
- Remote
- Free parking
- Employee assistance programme
Quick apply
Data Administrator - FTC
Knight Frank —London
- Full-time
- Data analysis skills
- Microsoft Office
- Communication skills
11d
Head of Strategy & Ecosystem
Octra R&D UK —London
- £70,000 a year
- Full-time
- English
- University
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
Strategic Account Director
OCS Group —Brentford
- Customer service
- Engineering
- Business development
Quick apply
Head of IT
Carnall Farrar —London
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Work from home
- Employee assistance programme
Quick apply
AI Solutions Associate
Omnea —London
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
Marketplace Manager
SVA Car Lamps & Body Panels —Wembley
- £40,000 - £50,000 a year
- Full-time
- Microsoft Word
- Management
- In-person
Quick apply
Partnerships Executive (FTC)
Cazoo —Richmond
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Marketing
- Employee discount
- Referral programme
Receptionist/Administrator
Operose Health —East London
- £24,960 - £25,838 a year
- Microsoft Word
- Computer literacy
- Front desk
- Annual leave
Quick apply

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Booking Co-Ordinator

London North West University Healthcare NHS Trust -
London

Quick apply

Job details

Full-time
£30,630 - £32,346 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Patient service
Appointment booking and call handling
Data entry
Patient appointment data entry

Full job description

To provide comprehensive administration services to support all functions of St Mark’s Out-patient Booking Hub in delivering an effective and timely referral management and appointment booking service for referrers and to support patients and patient carers through the patient pathway for a range of clinical services.
The post holder will be required to undertake a range of tasks, including effective appointment booking, accurate data input on the relevant clinical system, processing of referrals, uploading and processing of clinical information, the use of scripts and involvement in service improvement projects on an ad hoc basis. The post holder is required to ensure that all duties are carried out to a high professional standard whilst delivering a friendly, patient-centred service.
There is a long term strategy for integration of Acute and Community, resulting in all staff at the PAC being able to provide a comprehensive referral management and appointment booking service across both Community and Acute services

To deal with incoming calls; communicating information to patients, relatives, and the general public in a calm professional manner consistent with Trust policies and procedures, whilst presenting a positive image of the service.
To follow the Trust standard process when booking appointments for patients, ensuring that the patient is offered an appointment with an appropriate clinician and choice of location where possible, recording the appointment on the Community clinical system as per operational procedure.
Retrieval of voicemail messages and emails on a daily basis, ensuring appropriate redirection or escalation in a timely manner.
To send appointment notifications and reminders to patients using appropriate communication methods as outlined in the operational policy, including e-mail, letter and text messaging via the clinical system.
To send discharge letters and other correspondence to patients and referrers as necessary.
To escalate patient complaints to the Service Manager if the patients issues cannot be resolved.
Regularly inform referrers and patients of current service waiting times and escalate any issues as necessary.
To manage challenging conversations with patients when informing them of necessary appointment cancellations.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:
Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK

St Mark’s Hospital: an internationally renowned specialist centre for bowel disease

Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice

Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

“ We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).”

Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.

Quick apply

Refine Your Search

integration specialist jobs in acton, gtl

Booking Co-Ordinator

Business Analysts — All Levels - UK Wide

Customer Support Specialist - UK

Trainee Recovery Worker – City & Hackney

Enablement Community Officer

Assertive Outreach Recovery Coordinator

AI & Automation Capability Coach (Level 4)

Microsoft Technician

Project Manager (6m FTC)

CRM / Email Specialist

EA to the Chief Investment Officer - London

Senior Business Analyst - Applied AI and Innovation

Data Administrator - FTC

Head of Strategy & Ecosystem

Strategic Account Director

Head of IT

AI Solutions Associate

Marketplace Manager

Partnerships Executive (FTC)

Receptionist/Administrator

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