Shift leader Work, Jobs in Acton Central (with Salaries)

Floor Manager
Friends Of Ours —London
- £16 an hour
- Full-time
- Hospitality
- Organisational skills
- In-person
- Employee discount
Quick apply
13d
Customer Team Leader
Co-op —Gunnersbury
- £15.73 an hour
- Temporary
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
4d
Team Member
Tortilla —Richmond upon Thames
- Up to £12.91 an hour
- Full-time
- Hotel
- Quick service & fast food restaurant
- Kitchen experience
- Employee discount
Quick apply
Back of House Team Leader, Wembley Stadium
Delaware North —Wembley
- Weekend availability
- Hospitality
- Management
- English
- Flexible schedule
Inbound Quality Shift Team Leader
Monica Vinader —London
- Analysis skills
- Quality control
- Travel
Quick apply
Sales Executive
Khaadi —London
- £11.20 - £12.71 an hour
- Part-time
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
Quick apply
6h
Assistant Manager
Starbucks —London
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Team Leader
Curam Domi Group —North West London
- £35,000 - £400,000 a year
- Full-time
- Supervising experience
- Driving
- Computer skills
- Store discount
- Health & wellbeing programme
Quick apply
2d
Retail Shift Leader
Bayley & Sage —London
- £16.40 an hour
- Weekend availability
- In-person
- Retail management
- Employee discount
Quick apply
Anthropologie Sales Associate - Richmond, UK
Anthropologie —Richmond upon Thames
- Part-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
19h
Team Leader
Pub & Social - BRA_202 —Shepherd's Bush
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Tesco Colleague - Hammersmith Express
Tesco UK —London
- £13.28 - £14.55 an hour
- Part-time
2d
FOH Barista
Rosslyn Coffee —London
- £14.80 - £15.30 an hour
- Part-time
- Hospitality
- Café
- Employee assistance programme
- Flexible schedule
Quick apply
Team Member
NEXT —Kingston upon Thames
- £8.28 - £14.53 an hour
- Part-time
- Employee discount
12d
Member Services Professional
American Express —Hounslow
- Weekend availability
- Travel
- Communication skills
- Life insurance
Kitchen staff / 7652 - Sir Alexander Fleming, Paddington
J D Wetherspoon plc —London
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
2d
Outbound Operations Shift Team Leader
Monica Vinader —London
- Travel
- Leadership
- Communication skills
Quick apply
Casual Food and Beverage Assistant
Hilton —Hounslow
- £13.13 an hour
- Part-time
- Bar
- Restaurant
- Employee stock purchase plan
- Annual leave
Retail Supervisor
Screwfix —Hammersmith
- £15.23 an hour
- Weekend availability
- Annual leave
- Employee discount
8d
GAP Team Member (Delivery)
NEXT —Wembley
- £8.28 - £14.53 an hour
- Part-time
- Employee discount
4d

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Floor Manager

Friends Of Ours -
London

Quick apply

Job details

Full-time | Zero hours contract
£16 an hour
13 days ago

Benefits

Discounted or free food
Company pension
Employee discount

Qualifications

Hospitality
Level 2 Food Hygiene Certificate
Organisational skills
Food Hygiene Certificate
Leadership

Full job description

Floor Manager – Friends of Ours @ Serpentine

About Friends of Ours

Founded in Hoxton in 2015, Friends of Ours blends the creativity of the antipodean brunch scene with the energy of London hospitality, placing people, guests and teams alike, at the heart of everything we do.

At Serpentine, we operate across a unique campus in one of London's most iconic settings, offering destination brunch, a refined all-day food and beverage experience, and private events in the evening. In the summer months, Pavilion Coffee becomes a vibrant open-air coffee and snacks spot for park-goers, helping the venue evolve naturally with the rhythm of the park and its community.

Role Overview

The Floor Manager is responsible for delivering exceptional service on the floor during their shifts, leading the front-of-house team and ensuring consistency, warmth and pace throughout each trading period.

Working closely with and reporting to the General Manager, the Floor Manager is a hands-on leader who sets the standard on the floor, supports the team in real time, and takes ownership of service quality shift by shift.

Key Responsibilities

1. Service Leadership & Floor Presence

Service excellence is non-negotiable. The Floor Manager is expected to:

Lead by example with a visible, confident presence on the floor
Set the tone for warmth, pace, professionalism and hospitality
Actively manage service quality during key trading periods
Run smooth, well-organised sections and ensure pace across the floor
Personally handle guest interactions when required, especially:
Regulars & VIPs
Complaints or recovery moments
Special occasions & high-profile guests

2. Shift Operations

The Floor Manager supports the smooth running of daily operations, including:

Leading opening and closing procedures on shift
Ensuring the floor is set up correctly and ready for service
Managing the flow between front-of-house, kitchen and bar
Following all SOPs, policies and legal requirements
Supporting cash handling, POS and reservations discipline
Escalating operational issues to the General Manager as needed

3. Team Leadership & Training

Building a strong, consistent team is central to the role. Responsibilities include:

Briefing and motivating the floor team before and during service
Supporting onboarding and on-the-job training for new team members
Reinforcing service standards, product knowledge and brand values
Providing real-time coaching and feedback on the floor
Creating a culture of pride, accountability and teamwork across shifts

4. Guest Loyalty & Community Building

Beyond service execution, the Floor Manager is expected to help build loyalty:

Developing genuine relationships with regular guests
Ensuring guest preferences are recognised and remembered
Creating a sense of belonging and community around the venue
Turning first-time guests into repeat customers through experience, not discounts

5. Commercial Awareness

While overall financial accountability sits with the General Manager, the Floor Manager contributes to performance by:

Driving revenue through service quality and an upselling culture
Minimising waste and supporting stock discipline on shift
Managing the floor team efficiently during service
Flagging issues and opportunities to the General Manager quickly

Profile & Experience

Essential

Proven experience as a Floor Manager, Supervisor or similar front-of-house leadership role in a high-quality restaurant or hospitality business
Deep understanding of service standards and guest experience
Natural leader with credibility on the floor
Calm under pressure, organised and hands-on

Highly Valued

Background in premium casual, boutique hospitality or quality-led brands
Experience training and developing team members
Commercial awareness and an upselling mindset
Level 2 Food Hygiene certificate

What We Offer

Annual Salary: [to be confirmed] + service charge
40h per week over 5 days
Daytime shifts + occasional evening private events

Pay: £16.00 per hour

Benefits:

Company pension
Discounted or free food
Employee discount

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in acton central

Floor Manager

Customer Team Leader

Team Member

Back of House Team Leader, Wembley Stadium

Inbound Quality Shift Team Leader

Sales Executive

Assistant Manager

Team Leader

Retail Shift Leader

Anthropologie Sales Associate - Richmond, UK

Team Leader

Tesco Colleague - Hammersmith Express

FOH Barista

Team Member

Member Services Professional

Kitchen staff / 7652 - Sir Alexander Fleming, Paddington

Outbound Operations Shift Team Leader

Casual Food and Beverage Assistant

Retail Supervisor

GAP Team Member (Delivery)

I want to receive the latest job alerts for shift leader in acton central

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