Front office manager Work, Jobs in Addiscombe, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express London-Croydon —Croydon
- £28,100 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
8d
Front Office Night Manager
The Ned —London
- Up to £40,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
7d
Reservations Coordinator
Evelyn's Table —London
- Up to £18 an hour
- Full-time
- Organisational skills
- Restaurant experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Receptionist/Customer Service Assistant
Kingfisher House Business Centre —Bromley
- £13.00 - £14.50 an hour
- Part-time
- Microsoft Office
- Front desk
- Cleaning
- Free parking
Quick apply
5d
Front Office Manager
Hilton —London
- £38,616.36 a year
- Full-time
- Hotel
- Front desk
- Training & development
- Employee stock purchase plan
- Annual leave
Matchday Hub Leader (Casual)
Crystal Palace FC —London
- £16.67 an hour
- Temporary
- Serving
- Hospitality
- Bar
Quick apply
12d
Front Office Coordinator
Crowne Plaza Docklands —London
- Full-time
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
13d
Head of Front of House
Baily Garner —London
- £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Office Manager, London
CT Group —London
- Microsoft Outlook
- Research
- Administrative experience
Office Manager & PA
Tug Agency —London
- Google Suite
- Computer literacy
- Research
- Work from home
8d
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Language training provided
- Employee discount
Quick apply
Assistant Operations Manager
AG Hotels Group —Cricklewood
- £38,000 - £41,000 a year
- Weekend availability
- Microsoft Office
- Hotel
- Supervising experience
- Relocation assistance
- Employee discount
Quick apply
Office Administrator & Receptionist
The Elms Academy —London
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Receptionist
Courtyard by Marriott London City Airport —London
- £26,506 a year
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
4d
Administrative Assistant (Temporary)
Contiem —London
- Temporary
- Hybrid work
- Inventory control
- Computer literacy
- Hotel
- Annual leave
Quick apply
3d
Front Office Night Manager
The Ned London —London
- Up to £40,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Employee assistance programme
- Referral programme
1d
Office Manager
VIRTUS Data Centres —London
- Monday to Friday
- Organisational skills
- Contracts
- Front desk
1d
Reservations Agent
Charlotte Street Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Hotel
- Language training provided
- Employee discount
Quick apply
6d
Office Coordinator
Playtech —London
- Full-time
- Microsoft Outlook
- Administrative experience
- Front desk
Quick apply
Executive Assistant & Office Manager
DigitalBridge —London
- Microsoft Powerpoint
- Microsoft Outlook
- Salesforce
Quick apply

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Guest Service Manager

Holiday Inn Express London-Croydon
Croydon

Quick apply

Job details

Full-time
£28,100 a year
8 days ago

Benefits

Discounted or free food
Company pension
Canteen
Company events
Employee discount

Qualifications

Front of house supervision
Hotel and accommodations experience
Internal department liaison
Complaint handling
Supervising experience
Front desk
Training & development
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Hotel experience
Hospitality management

Full job description

Guest Service Manager

Holiday Inn Express London - Croydon

At Holiday Inn Express London - Croydon , we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 156-room hotel offers modern comfort with a warm, friendly service that stands out.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the Deputy General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. Guestline, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the Deputy General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express London - Croydon .

Job Types: Full-time, Permanent

Pay: £28,100.00 per year

Benefits:

Canteen
Company events
Discounted or free food
Employee discount

Experience:

Opera PMS: 2 years (required)
Hotel Reception : 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in addiscombe, gtl

Guest Service Manager

Front Office Night Manager

Reservations Coordinator

Receptionist/Customer Service Assistant

Front Office Manager

Matchday Hub Leader (Casual)

Front Office Coordinator

Head of Front of House

Office Manager, London

Office Manager & PA

Reservations Agent

Assistant Operations Manager

Office Administrator & Receptionist

Receptionist

Administrative Assistant (Temporary)

Front Office Night Manager

Office Manager

Reservations Agent

Office Coordinator

Executive Assistant & Office Manager

I want to receive the latest job alerts for front office manager in addiscombe, gtl

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