Records manager Work, Jobs in Adlington, Lan (with Salaries)

Customer Service Manager
Elis —Chorley
- Up to £50,000 a year
- Call to connect
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
12d
Responsible Individual
Therapeutic Care NW LTD —Leigh
- Up to £400 a day
- In-person
- Leadership
- Communication skills
Quick apply
Train Service Controller
Northern Trains —Manchester
- £61,364 a year
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d
Clerical Officer
Lancashire and South Cumbria NHS Foundation Trust —Chorley
- £25,272 a year
- Full-time
- Customer service
- Word processing
- English
2d
Subcontractor Account Manager
FI FACILITIES MANAGEMENT —Chorley
- Full-time
- Management
- Administrative experience
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
11d
Regeneration Manager
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Employee assistance programme
2d
Senior Category Manager - Property
Places for People —Preston
- Up to £70,000 a year
- Leadership
- Annual leave
- Employee discount
General Manager - Liverpool
Gravity —Liverpool
- £62,460 a year
- Weekend availability
- Management
- Organisational skills
- IT
- Employee discount
6d
Store Manager
Aldi —Chorley
- £52,910 - £69,000 a year
- Annual leave
Operations Manager
Popeyes UK —Liverpool
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
11d
Operations Manager
Crowdguard —Wigan
- £39,000 - £45,000 a year
- Full-time
- English
- Organisational skills
- IT
Quick apply
2d
Talent Acquisition Partner
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Sales
- Project management
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
10d
Branch Manager
Skipton Building Society —Southport
- Up to £46,000 a year
- Full-time
- Customer service
- IT
- Financial services
- Annual leave
- Employee assistance programme
General Manager
Crowdguard —Wigan
- £39,000 - £45,000 a year
- Full-time
- Sales
- English
- Business development
Quick apply
2d
Foyer Manager
MSV Housing Group —Blackburn
- £48,405 - £50,687 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
- Sick pay
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
PCN Manager
Warrington Innovation Network —Warrington
- From £45,000 a year
- Full-time
- Management
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
14d
Kennel Manager
Poulton Pets ltd —Blackpool
- From £30,000 a year
- Part-time
- Heavy lifting
- Customer service
- In-person
Quick apply
Head of Estates
Swanton Care and Community —Farnworth
- £60,000 a year
- Management
- Maintenance
- Organisational skills

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Customer Service Manager

Elis -
Chorley

Apply Now

Job details

Up to £50,000 a year
12 days ago

Benefits

Company pension
Employee assistance programme
On-site parking

Qualifications

Driving Licence
Customer service
Continuous improvement
Communication skills

Full job description

About a career with Elis

We are looking for an enthusiastic and experienced Customer Service Manager to join our site at Chorley and lead and direct the customer service team towards delivering excellent customer care by focusing on proactive customer relationships, people development, problem prevention and continuous improvement of the customer service operation. The Customer Service Manager will also be responsible for the commercial terms (contract Management) and Price conditions (increases / discounts) and along with the rest of the site management team will ensure optimal delivery on expectations.

Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.

Your Mission at Elis

Customer Service Focus

Plan and manage customer service operations within cost lines and relevant KPIs.
Improve Customer Service operations to lower customer effort and improve retention.
Monitor operational part of SLA and manage successes/failures.
Responsible for start-up and termination of customers.
Solutions to customer issues within mandate, including credit notes within mandate.

Commercial Focus

Accountable for retention on portfolio accounts and ensure standard commercial terms.
Shared responsibility for credit monitoring with shared service.

Leadership

Coach and train customer service employees (office and field based) to ensure right competence levels.
Manage all Customer Service resources, including personnel.

Continuous improvement

Operational improvements on New Business and Quotes process and procedure.
Improvement initiatives for CS operations.
Operational improvements on plant and CU level (influence).
Identify and implement opportunities for problem prevention.

What will make you stand out?

Excellent verbal & written communication skills.
Ability to listen to and influence peer group and department team members.
Good attention to detail and the ability to analyse data.
Continuously improve the department and/or team.
Ability to organise self and others to ensure tasks are carried out in a timely manner.
Strong collaboration & influencing skills across departments and sites.
Driver’s license.
Educated to degree level or equivalent and/or experience in customer service management and coaching teams, with a track record of success.
Experience of implementing continuous improvement programmes.

What's on offer?

33 Days Holiday
Company Pension
Employee Assistance Programme
On-site Parking
Private Medical
Life Assurance

National structure to facilitate ambition.
Salary of upto £50,000 depending on experience plus bonus
33 days holiday per year
Company Pension
Private Medical
Working with a great team

Interested?

Then apply online! Your contact person:

Helena Fearnley-Brown

Tel: [email protected]

Apply Now

Refine Your Search

records manager jobs in adlington, lan

Customer Service Manager

Responsible Individual

Train Service Controller

Clerical Officer

Subcontractor Account Manager

Regeneration Manager

Senior Category Manager - Property

General Manager - Liverpool

Store Manager

Operations Manager

Assistant General Manager-Experience & Innovation

Operations Manager

Talent Acquisition Partner

Branch Manager

General Manager

Foyer Manager

General Manager

PCN Manager

Kennel Manager

Head of Estates

I want to receive the latest job alerts for records manager in adlington, lan

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