Service delivery manager Work, Jobs in Albrighton, Shr (with Salaries)

Portfolio Director
Schroders —Birmingham
- Full-time
- Leadership
14d
Service Centre Manager
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Location Manager
Anchor —Wolverhampton
- £29,870 a year
- Communication skills
- Employee discount
6d
Local Service Manager
Sanctuary Supported Living —Shrewsbury
- £38,493 - £40,521 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
Quick apply
Senior Project Manager
Babcock International —Telford
- From £63,440.04 a year
- Full-time
- Engineering
- Project management
- Bachelor's degree
- Annual leave
11d
Senior Fleet Manager
West Midlands Combined Authority —Birmingham
- £56,127 - £62,906 a year
- Part-time
- Project management
- Contracts
- AI
- Annual leave
- Employee discount
8d
Delivery Lead
OSB Group —Wolverhampton
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Software development
- Agile
- Financial services
- Annual leave
19h
Head of Area
Rethink Mental Illness —Birmingham
- £45,284 - £54,942 a year
- Full-time
- Continuous improvement
- Travel
- Contracts
- Annual leave
- Employee assistance programme
6d
Facilities Manager
National Trust —Shrewsbury
- £34,437 a year
- Weekend availability
- Leadership
- Free parking
- Employee assistance programme
8d
Outcomes Testing and Reporting Senior Manager
OSB Group —Wolverhampton
- £79,000 - £90,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
3d
Customer Services Operations Manager
Walsall Housing Group —Walsall
- £59,331 - £62,356 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
4d
Final viewer M-F
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Annual leave
Supplier Performance Manager
Safran —Wolverhampton
- Full-time
- Leadership
- Communication skills
Regional Operations Manager
JCO Healthcare —Wolverhampton
- £73,500 - £84,500 a year
- Full-time
- Management
- In-person
- Communication skills
Quick apply
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Customer Success Manager
HM Revenue and Customs —Telford
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Work from home
11d
Area Supervisor
SBFM —Wolverhampton
- £29,000 a year
- Travel
- IT
- Communication skills
1d
Delivery Manager
NEXT —Cannock
- From £14,336 a year
- Part-time
- Employee discount
12d
Account Manager
Shoothill Ltd —Shrewsbury
- £28,000 - £40,000 a year
- Full-time
- Sales
- IT
- In-person
- Free parking
Quick apply
4d
Senior Contract Manager
Serco Plc —Oldbury
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Contracts
- IT
- Employee assistance programme
11d

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Portfolio Director

Schroders -
Birmingham

Apply Now

Job details

Full-time
14 days ago

Qualifications

Leadership

Full job description

The Portfolio Director is responsible for leading and growing a high ‑ value client portfolio, delivering strong commercial outcomes while setting the standard for client experience, risk discipline, and collaborative leadership. The role balances revenue growth with long ‑ term client outcomes, team contribution, and firm ‑ wide stewardship. The role holder should hold suitable regulatory-approved Level 4 and 7 qualifications, such as CFA or CISI.

Scope & Accountability

Ownership of a defined client portfolio

Accountability for client service, retention, and portfolio delivery

Responsibility for operating within agreed risk and governance parameters

Contribution to team culture, collaboration, and shared success

Personal development towards more senior client leadership roles

Key Responsibilities

1. Growth & Commercial Leadership

Own and deliver sustainable net new business growth across the portfolio

Drive annual revenue growth through deep client relationships and proactive opportunities

Originate and convert high ‑ quality opportunities, including complex or strategic mandates

Act as a trusted referral partner across the firm, generating and receiving meaningful internal referrals

2. Client Leadership & Experience

Set the standard for exceptional client service and long ‑ term retention

Build trusted, multi ‑ generational relationships with key clients and influencers

Actively manage client risk profiles, ensuring suitability and long ‑ term alignment

Lead collaborative client solutions, drawing on specialist and investment expertise

Represent the firm credibly with high ‑ value and high ‑ risk clients

3. People & Role Modelling

Demonstrate visible leadership through behaviour, professionalism, and accountability

Act as a role model for client focus, collaboration, and ethical judgement

Invest in personal development and seek regular feedback to continuously improve

Contribute to a high ‑ performance culture by supporting, coaching, or mentoring others

Serve as the principal spokesperson in internal and external forums

4. Operational & Platform Excellence

Grow the portfolio profitably, balancing revenue, costs, and capital efficiency

Ensure effective use of the firm’s platform, including appropriate delegation of portfolios

Champion scalable, innovative, and efficient ways of working that support long ‑ term growth

Leverage data, insights, and digital tools to improve client outcomes and decision-making

5. Risk, Governance & Professional Standards

Maintain a strong risk culture with disciplined client and portfolio oversight

Ensure KYC, client documentation, and ongoing reviews are completed to a high standard

Actively reduce and manage high ‑ risk exposures within the portfolio

Comply fully with all firm, divisional, and regulatory policies

Complete mandatory training on time and maintain high professional standards

Key Relationships

Clients and family groups within assigned portfolio

Portfolio Directors, Team Managers, and Team Heads

Investment, Planning, and specialist partners

Risk, Compliance, and operational colleagues

What Success Looks Like

A growing, profitable, and well ‑ balanced client portfolio

High client satisfaction and strong long ‑ term retention

Trusted partnerships across the firm

Strong risk outcomes with no avoidable issues

Recognised as a senior role model for clients, colleagues, and culture

We recognise potential, whoever you are
Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.

Apply Now

Refine Your Search

service delivery manager jobs in albrighton, shr

Portfolio Director

Service Centre Manager

Location Manager

Local Service Manager

Senior Project Manager

Senior Fleet Manager

Delivery Lead

Head of Area

Facilities Manager

Outcomes Testing and Reporting Senior Manager

Customer Services Operations Manager

Final viewer M-F

Supplier Performance Manager

Regional Operations Manager

Service Delivery Manager

Customer Success Manager

Area Supervisor

Delivery Manager

Account Manager

Senior Contract Manager

I want to receive the latest job alerts for service delivery manager in albrighton, shr

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