Dispatcher Work, Jobs in Alcester, War (with Salaries)

Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Contact Centre Dispatcher
National Grid Electricity Distribution —Donnington
- £45,492 a year
- Weekend availability
- Free parking
- Annual leave
Quick apply
2d
Senior Service Administrator
andwis Lifts —Redditch
- £25,000 - £35,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Organisational skills
- Free parking
Quick apply
14d
Transport Planner - Pickup Truck and Trailer.
EC Logistics —Stourbridge
- £29,000 - £31,000 a year
- Full-time
- Management
- Computer literacy
- Computer skills
Quick apply
Transport Operator
Langdons —Redditch
- £32,101.54 a year
- Full-time
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1d
Scheduler (Housing Repairs & Maintenance)
Platform Housing —Worcester
- £32,393 a year
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
2d
Apprentice Transport Operator
Langdons —Redditch
- £15,973.91 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Call centre Operator/ Dispatcher
TOA Taxis —Birmingham
- From £12.71 an hour
- Full-time
- Computer literacy
- Analysis skills
- Data entry
- Free parking
- Annual leave
Quick apply
6d
Work Planner
Platform Housing —Birmingham
- £32,393 a year
- No weekends
- Microsoft Word
- Customer service
- Travel
1d
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Logistics Coordinator, UK
Funko —Coventry
- Full-time
- Computer literacy
- English
- Computer skills
Quick apply
2d
Service Planning Coordinator
Direct Air & Pipework —Binley and Willenhall
- £26,436.80 - £30,000.00 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Sick pay
Quick apply
7d
Planner
Arcus FM —Redditch
- £26,758 a year
- Full-time
- Computer literacy
- Computer skills
- Annual leave
Quick apply
OOH Controller
TVS Supply Chain Solutions —Minworth
- Full-time
- Customer service
- Analysis skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Scheduler
Wates —Leamington Spa
- Customer service
- Organisational skills
- Computer skills
Apprentice Work Planner
Platform Housing Group —Worcester
- Full-time
- Customer service
- No experience needed
- Travel
- Free parking
- Employee discount
Transport Coordinator - Nights
Unternehmensgruppe Theo Müller —Droitwich
- Full-time
- Continuous improvement
- Free parking
- Annual leave
18h
Scheduler (Housing Repairs & Maintenance)
Platform Housing Group —Worcester
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
2d
Transport Operations Assistant
Just Go Holidays —Cheltenham
- Weekend availability
- Computer literacy
- Analysis skills
- Computer skills
- Employee discount
- Sick pay
Quick apply
Courier Training and Onboarding Specialist
Evri —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Communication skills
14d

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dispatcher jobs near alcester, war

Planner Coordinator

BCA Logistics -
Birmingham

Quick apply

Job details

Permanent
£29,742.37 a year

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Transport schedule optimization
Computer literacy
Delivery scheduling
Logistics
Internal department liaison
Microsoft Office Suite
Complaint handling
Data entry
Transport experience
Transport scheduling
Communication skills
Time management

Full job description

About The Role

Vehicle Movement Planner & Coordinator

Birmingham, Solihull Parkway

4 on 4 off rotating shift - 8am - 7pm

£29742.37 per annum

Main Function of the Job

This varied role is responsible for the planning and coordination of vehicle movements for our fleet of specialist drivers, who collect and deliver vehicles under the We Buy Any Car brand.

You will act as the first point of contact for our fleet of employed and self-employed drivers, providing support and guidance to ensure efficient and professional vehicle collections and deliveries.

Working within a small, friendly, and fast-paced team dedicated solely to the WeBuyAnyCar operation within BCA Logistics, you will build excellent rapport with our field-based remote workforce and enjoy the camaraderie of a lively office environment.

This position is ideal for someone who thrives in a busy office, enjoys problem-solving, and is keen to progress their career in the automotive industry.

Key Responsibilities

Plan, allocate, and manage vehicle movements, ensuring customer Service Level Agreements (SLAs) are met.
Support and guide drivers in delivering first-class customer service.
Monitor vehicle availability and make amendments as required to maintain accuracy of job details.
Input and update movement data received via email, electronic imports, or verbally.
Proactively prioritise workloads and respond promptly to real-time events such as traffic delays, breakdowns, or last-minute requests.
Answer incoming calls promptly and professionally, assisting drivers with any queries or job confirmations.
Liaise with Service Delivery and Administration teams to resolve customer and driver queries, including pay-related issues.
Ensure all work is planned in line with customer requirements, including time windows, EPOD expectations, and site access constraints.
Coordinate additional driver resources when needed to meet operational demand.
Re-plan movements in cases of aborts, failures, or breakdowns.
Report any issues, delays, or driver concerns to the Team Leader or Operations Manager.
Maintain accurate records and systems to support operational efficiency.
Resolve complaints and take corrective action to prevent recurrence, in compliance with departmental ISO 9002 guidelines.
Provide day-to-day administrative support to Team Leaders and Operations Managers.
Take responsibility for your own health and safety and that of colleagues at all times.
Undertake any other reasonable duties as required.

Skills and Experience Required

Right to work in the UK.
Friendly, polite, and professional manner.
Strong communication and interpersonal skills.
A positive ‘can-do’ attitude and proactive approach.
Excellent attention to detail and accuracy in data entry.
Ability to remain calm and organised under pressure in a busy office environment.
Strong time management and prioritisation skills.
Competent IT skills, particularly with Microsoft Office and in-house systems.
Experience within transport, logistics, or automotive operations is desirable but not essential.

Why Join Us?

You’ll be part of a dynamic and supportive team where your contribution makes a real difference. We offer the opportunity to develop your career within BCA Logistics, the UK’s leading vehicle collection and delivery company, and gain valuable experience in a fast-moving, customer-focused environment.

Quick apply

Refine Your Search

dispatcher jobs in alcester, war

Planner Coordinator

Contact Centre Dispatcher

Senior Service Administrator

Transport Planner - Pickup Truck and Trailer.

Transport Operator

Scheduler (Housing Repairs & Maintenance)

Apprentice Transport Operator

Call centre Operator/ Dispatcher

Work Planner

Field Service Coordinator

Logistics Coordinator, UK

Service Planning Coordinator

Planner

OOH Controller

Scheduler

Apprentice Work Planner

Transport Coordinator - Nights

Scheduler (Housing Repairs & Maintenance)

Transport Operations Assistant

Courier Training and Onboarding Specialist

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