Helpdesk Work, Jobs in Alderley Park, Chs (with Salaries)

IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
13d
Data Center Engineer
Datum Datacentres Ltd —Manchester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Life insurance
- Sick pay
Quick apply
1h
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
12d
Service Desk Operative
Mitie —Manchester
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
3d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Customer Service Specialist
MCS —Warrington
- £29,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
- Annual leave
Quick apply
2d
AMS Helpdesk Analyst
The Config Team —Warrington
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
6d
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
5d
Support Engineer
Belong —Nantwich
- £29,871 a year
- Hybrid work
- Customer service
- Travel
- Organisational skills
Quick apply
6d
Apprentice IT Technician
Cravenwood Primary Academy —Manchester
- £24,978 a year
- Full-time
- Azure
- Customer service
- Administrative experience
13d
IT Support Technician
Urbanbubble —Manchester
- £26,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
4d
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Business Systems Support
Fortus UK —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Business
- Annual leave
Quick apply
9d
Data Centre Engineer - Manchester
ONNEC Group —Manchester
- £30,000 - £42,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Computer networking
Quick apply
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
3d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
- AutoCAD
- Microsoft Office
Quick apply
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills

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IT Technician

Express Solicitors -
Manchester

Apply Now

Job details

Up to £30,000 a year

Benefits

Free flu jabs
Employee assistance programme
Private medical insurance

Qualifications

Windows
Network infrastructure
Injection administration
Analysis skills
Computer hardware
IT support
Eclipse
Communication skills
Time management

Full job description

About Us

Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.

We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK.

Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.

The Role

Express Solicitors are currently looking to appoint an IT Technician to assist the IT team in the day to day and long term function of the company’s IT infrastructure. Candidates must have a minimum of two years’ experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage.

The role’s main focus will be to ensure the smooth running of the company’s IT technical resources and supporting internal staff members with any hardware or software issues.

Responsibilities

Administration of in-house software;

Desktop support and troubleshooting, Windows 10 environments;

Support for deployed printers, scanners and other peripherals across the network;

Support for company mobile phones or other mobile devices;
- Support for company telecoms system

Responsibility for maintaining a comprehensive asset register

Support for security systems linked to the IT network.

Some travel to branch office (Liverpool) may be required on an ad hoc basis.

Person Specification

A minimum of 12 months experience working within IT Support.

Knowledge of Windows based operating systems and troubleshooting common problems.

Understanding of network infrastructure and technology.

Understanding of computer hardware and peripherals.

Analytical and problem solving skills are essential across a broad spectrum of ICT disciplines.

Ability to prioritise work received via telephone, email and helpdesk based on business or user impact.

Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times.

Excellent organisation and time management skills .

Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm’s systems to deliver.

Knowledge of Proclaim case management and experience of working with software provider Eclipse would be a distinct advantage

Experience of IP telephone systems e.g. Ringcentral is desirable

Experience of working in the legal industry is advantageous

Salary & Hours

Salary of up to £30,000, dependent on experience
The working hours are 9:30am to 6:30pm Monday-Thursday and 9:30am to 6pm Friday.

Benefits

On-site Working

23 Days Holiday

Rising to 26 days, plus bank/public holidays.

Extra Holidays

3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health

Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

Looking After Your Well-being

24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance

Active social committee with generous departmental and firm-wide social budget.

Apply Now

Refine Your Search

helpdesk jobs in alderley park, chs

IT Technician

Customer Experience Team Manager

1st Line Support Engineer

Data Center Engineer

Onsite IT Support Engineer

Service Desk Operative

Helpdesk Team Leader

Customer Service Specialist

AMS Helpdesk Analyst

Helpdesk Team Leader

Support Engineer

Apprentice IT Technician

IT Support Technician

Service Coordinator (Helpdesk)

Business Systems Support

Data Centre Engineer - Manchester

Helpdesk Coordinator

IT Support Analyst

Service Delivery Manager

Service Desk Manager

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