It support Work, Jobs in Aldham, Sfk (with Salaries)

Trainee IT Technician
Victoria Forms —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- English
- Research
- No degree
- Free parking
- Flexitime
Quick apply
14d
IT Service Desk Analyst
Care UK —Colchester
6d
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
IT Technician (Fixed Term 12 months)
Prettys Solicitors LLP —Ipswich
- £30,000 a year
- Temporary
- English
- In-person
- Communication skills
- Life insurance
Quick apply
1st / 2nd Line Engineer
Pushforward Secondary Education Ltd —Bury St. Edmunds
- £28,000 - £30,000 a year
- Full-time
- Data entry
- SharePoint
ICT Senior Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £37,704 a year
- Hybrid work
- Writing skills
- Mentoring
- Communication skills
IT Deployment and Project Support Officer
Care UK —Colchester
- Travel
7d
Technical Support Officers - Green Space and Heritage
West Suffolk Council —West Suffolk
- £29,540 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Technical Support Officer
Suffolk County Council —Ipswich
- £25,185 - £28,142 a year
- Full-time
- Hybrid work
- Microsoft Word
- Databases
- Organisational skills
- Annual leave
11d
IT Technician
TwoPointZero IT Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
IT Support Engineer
PC-IT Support —Colchester
- £35,000 - £40,000 a year
- Full-time
- Google Suite
- Windows
- In-person
- Free parking
Quick apply
15h
IT Technician
MY PHONE UNIVERSE LTD —Ipswich
- £41,700 a year
- Full-time
- Maintenance
- In-person
Quick apply
11d
Software Helpdesk Support Analyst
enable.services —Ipswich
- From £24,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
Epos Systems Administrator
OCS Group —Ipswich
- Computer literacy
- Computer skills
- Communication skills
Quick apply
IT Service Analyst (x2)
Eastlight Community Homes —Braintree
- £35,055 a year
- Full-time
- Communication skills
- Annual leave
7d
Apprentice First Line Digital Support Technician
Inntel Ltd —Feering
- £18,540 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Technician - Sudbury Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
10d
Digital Friend Volunteer
Age Well East – Colchester —Coggeshall
Quick apply

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IT Service Desk Analyst
Care UK —Colchester
Under the guidance of the IT Service Desk Manager, ensure that all customers are provided with the level of help they require.
6d
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Provision of support and training to staff in the use of the systems including ad hoc training to individuals over the telephone or video conferencing and…

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Trainee IT Technician

Victoria Forms
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£25,000 - £27,000 a year
14 days ago

Benefits

Free parking
Flexitime
Company events
Flexible schedule
Sick pay

Qualifications

Microsoft Windows Server
Technical troubleshooting
Sales support
Web development
Visual Basic
Ticket management
English
Microsoft Office Suite
Research
Computer skills
Customer support
Customer interaction
Help desk
Information Technology

Full job description

About the role

This is a highly varied role for a junior or mid-level IT professional working within the Tech Team at Victoria Forms. The team provides technical support to customers, sets up and maintains servers and systems, and supports development and troubleshooting across our in-house products.

The role combines customer-facing technical support with hands-on configuration, integration work and opportunities for software development.

As we are a small company, there’s potential to become involved with many aspects of the company, taking on additional responsibilities so you can thrive in areas where your skills and interests lie.

We are looking for someone with a strong technical understanding of web technologies, with a detailed approach to their work.

This is a full-time office-based role, in an office in the centre of Bury St Edmunds.

Responsibilities

Assisting with, or taking a lead in, implementation of technical form projects from customer sign-up to go-live, working alongside other teams.
Supporting other teams as required (e.g. the Sales team with technical analysis of requirements).
Setting up servers (Windows Server) and installing software (including our in-house applications).
Configuring and developing integrations with external systems (including back-office systems, payment providers and address lookups).
Becoming an expert in our complex in-house server and form-building products, in order to provide support and customise systems and workflows to customer requirements.
Creating web pages to reproduce the look and feel of customer websites.
Proactively dealing with support tickets from our support system.
Proactively troubleshooting issues that are raised by our internal monitoring systems.
Ensuring documentation is referred to for all tasks and updating it where necessary.
Where suitable, contributing to the development of our in-house software.
Reporting to the Tech Team Lead for all day-to-day tasks, taking on specific responsibilities over time.
Undertaking other reasonable tasks as required.

Person Specification

Essential skills, experience and qualities:

A strong understanding of how websites work, with some knowledge of HTML, CSS and JavaScript.
Strong IT skills, including experience of Microsoft Windows and Office applications.
The ability to gain a detailed understanding of complex systems through reading documentation and experimentation.
The capability to research new concepts and technologies in order to reach a deep understanding.
Good interpersonal skills, with the ability to talk to customers in a highly professional manner.
Self-motivation and the ability to use initiative to pick up tasks and work without supervision.
Happy to work in a small team.
A strong attention to detail with a persistent desire for perfection.
A good standard of written and spoken English.

Desirable skills, experience and qualities:

An IT-related degree or equivalent professional qualification.
A strong understanding of HTML, CSS and JavaScript.
Experience of Microsoft Windows Server, SQL, ASP.NET, C#, XML, Angular, React, or Visual Basic.

About Victoria Forms

Established in 2003, Victoria Solutions Limited (trading as Victoria Forms) has a multinational customer base, with a particular focus on local government.

How to apply

Applications should be sent through Indeed.

You must send a cover letter with your application. Your cover letter should briefly explain how you meet the above Person Specification and how you are able to work in Bury St Edmunds.

Benefits

Joining a small, committed and friendly team in a comfortable office with free parking in Bury St Edmunds.
Regular company events.
Flexible start and end times.
Friday ice creams in the warmer months.

Job Types: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company events
Flexitime
Sick pay

Application question(s):

Are you able to work on-site in Bury St Edmunds?

Work Location: In person

Quick apply

Refine Your Search

it support jobs in aldham, sfk

Trainee IT Technician

IT Service Desk Analyst

Service Desk Analyst

IT Technician (Fixed Term 12 months)

1st / 2nd Line Engineer

ICT Senior Service Desk Analyst

IT Deployment and Project Support Officer

Technical Support Officers - Green Space and Heritage

Technical Support Officer

IT Technician

IT Support Engineer

IT Technician

Software Helpdesk Support Analyst

Epos Systems Administrator

IT Service Analyst (x2)

Apprentice First Line Digital Support Technician

IT Technician - Sudbury Cluster

Digital Friend Volunteer

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