Support specialist Work, Jobs in Alltwen, Ntl (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Domestic abuse support specialist - Accommodation Services, Ammanford
Calan DVS —Ammanford
- From £24,500 a year
- Weekend availability
- Experience working with children
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Regional Locality Manager
THE NATIONAL AUTISTIC SOCIETY —Neath
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
12d
Support And Accommodation Officer
Neath Port Talbot County Borough Council —Neath Port Talbot
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
3d
Customer Service Advisor (Part Time)
Tredz Bikes —Swansea
- £13,325 a year
- Part-time
- Hybrid work
- Microsoft Word
- Writing skills
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Tesco Colleague - Ystradgynlais Superstore
Tesco UK —Ystradgynlais
- £13.28 - £14.55 an hour
- Part-time
- Customer service
1d
Domestic abuse support specialist - Ammanford
Calan DVS —Ammanford
- From £24,500 a year
- Weekend availability
- Experience working with children
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Complex Needs Support Worker - Neath Port Talbot
Drive Ltd —Neath
- £14.43 an hour
- Part-time
- Experience working with children
- In-person
- Care plans
- Free parking
- Employee discount
Quick apply
Operational Delivery Professional - Wales
Department for Work and Pensions —Swansea
- £27,866 a year
- Overtime
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
11d
Support Worker - Clydach
Accomplish —Clydach
- £14.05 - £14.75 an hour
- Teaching
- Annual leave
- Referral programme
Quick apply
Operational Support/Administrative Assistant
EX1 - Digital Forensic Services Ltd —Llanelli
- £25,000 a year
- Overtime
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
10d
Female Wake Night Support Worker - Birchgrove
Accomplish —Birchgrove
- £14.05 - £14.75 an hour
- Full-time
- Cleaning
- Annual leave
- Referral programme
Quick apply
Aftersales Advisor
Tredz Bikes —Llansamlet
- £27,716 a year
- Full-time
- Hybrid work
- Writing skills
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Night Social Care Worker
Choice Care Group —Swansea
- £13.45 an hour
- Weekend availability
- Medication administration
- Employee assistance programme
- Life insurance
NEW SERVICE OPENING: Mental Health Support Worker
React Support Services —Porthcawl
- £13.53 an hour
- 12 hour shift
- Applied behaviour analysis
- Experience working with children
- Patient care
- Annual leave
- Referral programme
Quick apply
Legal Secretary/Assistant
OLS Solicitors Ltd —Llanelli
- From £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Teaching Assistant
Orbis Education & Care —Swansea
- £18,152.94 - £22,733.22 a year
- Experience working with children
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Support Worker
M&D Care —Ammanford
- £12.71 - £13.45 an hour
- Weekend availability
- No experience needed
- Driving
- Referral programme
Quick apply

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

support specialist jobs in alltwen, ntl

Customer Service Representative

Domestic abuse support specialist - Accommodation Services, Ammanford

Customer Service Representative

Recoveries Specialist

Regional Locality Manager

Support And Accommodation Officer

Customer Service Advisor (Part Time)

Tesco Colleague - Ystradgynlais Superstore

Domestic abuse support specialist - Ammanford

Complex Needs Support Worker - Neath Port Talbot

Operational Delivery Professional - Wales

Support Worker - Clydach

Operational Support/Administrative Assistant

Female Wake Night Support Worker - Birchgrove

Aftersales Advisor

Night Social Care Worker

NEW SERVICE OPENING: Mental Health Support Worker

Legal Secretary/Assistant

Teaching Assistant

Support Worker

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