Travel advisor Work, Jobs in Altham, Lan (with Salaries)

Travel Support Advisor Air & Ground
dnata —Preston
- Computer literacy
- Hotel
- Typing
Passenger Relations Advisor
Isles of Scilly Travel —St. Mary's
- Weekend availability
- Annual leave
7d
Travel Support Advisor Air & Ground
dnata Travel —Leyland
- Computer literacy
- Hotel
- Typing
Stop Smoking Advisor
Solutions4Health —Blackburn
- £27,976 a year
- Part-time
- Travel
- IT
- Annual leave
7d
Travel Consultant
Avanti Destinations —Manchester
- Up to £26,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
7h
Venue Energy Sales Advisor
ELITE Field Marketing —Preston
- £22,750 - £55,000 a year
- Part-time
- Customer service
- Driving
- Travel
- Employee discount
- Referral programme
Quick apply
4d
Helpline Advisor
Stephensons Solicitors LLP —Wigan
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Typing
- Free parking
- Annual leave
14d
Mobile Domestic & Lifestyle Assistant
McCarthy & Stone —Preston
- £12.85 - £14.50 an hour
- Part-time
- Travel
- Cleaning
- In-person
- Employee discount
- Life insurance
Quick apply
Customer Advisor (Airport)
Boots —Manchester
- £16 an hour
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
Retail Sales Assistant
Bloom Manchester —Manchester
- From £13.95 an hour
- Full-time
- Hospitality
- Merchandising
- In-person
- Employee discount
- Referral programme
Quick apply
1d
HR Advisor
JN Bentley —Skipton
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
3d
Mobile Care Assistant
McCarthy & Stone —Preston
- £14.50 an hour
- Part-time
- Driving
- Travel
- Cleaning
- Employee discount
- Life insurance
Quick apply
Service Advisor
Lookers —Blackburn
- £14,500 - £17,500 a year
- Part-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Occupational Health Advisor
Optima Health —Preston
- Up to £46,000 a year
- Full-time
- Remote
- Case management
- Travel
- Paid training
- Annual leave
Fostering Panel Vice Chair
Blackburn with Darwen Council —Blackburn with Darwen
- £300 a day
- Communication skills
14d
Recruitment Account Manager
Sanderson —Manchester
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Mentoring
Quick apply
Environmental Advisor
M Group —Preston
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- No degree
- Annual leave
- Employee assistance programme
Regional HR Advisor
Elis —Chorley
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee assistance programme
Talent Acquisition Advisor
Places for People —Preston
- Up to £36,000 a year
- Call to connect
- Hybrid work
- Microsoft Outlook
- Travel
- IT
- Employee discount
- Flexible schedule
7d
Water Audit Consultant
Inspired —Kirkham
- Full-time
- Remote
- CRM software
- Analysis skills
- Travel
- Life insurance
2h

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Travel Support Advisor Air & Ground

dnata -
Preston

Apply Now

Job details

Permanent

Qualifications

Travel arrangements
Stakeholder collaboration
Computer literacy
GCSE
UK GDPR
Numeracy
General Data Protection Regulation (GDPR)
Aviation passenger services
Customer support
Customer interaction
Typing
Multidisciplinary collaboration
Communication skills

Full job description

Job Title: Travel Support Advisor – Air & Ground Operations

Location: Leyland, Preston

dnata Travel Group B2B is the UK’s biggest B2B-only tour operator and comprises of flagship brand Gold Medal and three specialist brands – Pure Luxury, Cruise Plus and Incredible Journeys. We pride ourselves on our truly ‘agents-first’ approach and our strong mutually beneficial and supportive relationships with a huge range of supplier partners across the industry. We are part of the Emirates group.

We are now recruiting for a Travel Support Advisor to manage and action involuntary changes to customer travel arrangements, including airline schedule changes, flight cancellations, ticketing deadlines, and ground service modifications. This role ensures timely communication with customers and effective resolution of disruptions, working in a customer-centric manner to minimize inconvenience and protect business interests.

Job Accountabilities

Monitor and manage electronic airline queues, ensuring timely action and clearance in line with agreed performance targets
Process airline notifications promptly to ensure tickets are issued within required timeframes
Coordinate changes to air travel arrangements, including necessary updates to associated services such as hotel bookings, transfers, and car hire
Communicate flight schedule changes to direct customers and travel agents via phone, email, etc., and update all affected package components and documentation accordingly
Apply ABTA/ATOL guidelines to ensure customer arrangements comply with industry and company policies
Provide support during crisis situations (e.g. adverse weather, natural disasters, political unrest) to maintain customer service continuity
Inform customers and agents of accommodation renovations and manage any resulting changes, including relocations due to hotel closures, overbookings, or major refurbishments
Respond to supplier communications within 72 hours and update customers or agents with relevant changes
Negotiate with suppliers to secure the best possible outcomes for both the customer and the business
Uphold GDPR standards and maintain a consistently professional approach in all interactions
Collaborate effectively with team members and cross-functional teams to resolve customer issues
Take ownership of personal development to enhance the customer experience
Support the team manager in achieving service level targets and provide feedback on system issues and improvement opportunities
Consistently demonstrate dnata Travel Group’s Vision, Mission, and Values in daily work

To be considered for this role, we need you to have the following skills, experience and qualifications:

GCSE Grade A*-C/9-4 in English and Maths or equivalent
Great communication skills – verbal & written
Able to deliver a difficult message with empathy and remain calm
Customer focussed
IT literate with great keyboard skills
Accuracy and attention to detail
Great team player with a positive attitude
Problem solving skills
Adaptable and able to work under pressure
Numerate

Desirable:

Experience with GDS /travel systems
Previous travel industry or contact centre experience

Apply Now

Refine Your Search

travel advisor jobs in altham, lan

Travel Support Advisor Air & Ground

Passenger Relations Advisor

Travel Support Advisor Air & Ground

Stop Smoking Advisor

Travel Consultant

Venue Energy Sales Advisor

Helpline Advisor

Mobile Domestic & Lifestyle Assistant

Customer Advisor (Airport)

Retail Sales Assistant

HR Advisor

Mobile Care Assistant

Service Advisor

Occupational Health Advisor

Fostering Panel Vice Chair

Recruitment Account Manager

Environmental Advisor

Regional HR Advisor

Talent Acquisition Advisor

Water Audit Consultant

I want to receive the latest job alerts for travel advisor in altham, lan

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