Client success manager Work, Jobs in Alton, Ham (with Salaries)

Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Client Manager
Lenovo —Farnborough
- Sales
- English
- Bachelor's degree
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
Account Manager
CITY ELECTRICAL FACTORS LTD —Guildford
- £28,000 - £35,000 a year
- Full-time
- Salesforce
- In-person
- Free parking
- Employee discount
Quick apply
12d
Partner Success Representative (Maternity Cover)
Arrive —Basingstoke
- Hybrid work
- Customer service
- SQL
- JavaScript
Quick apply
Venue Account Manager - Exhibitions
ADS Group Ltd —Farnborough
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
Student and Client Relationship Manager
First Intuition —Reading
- Full-time
- Remote
- Sales
- Microsoft Office
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Guildford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Guildford
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Reading
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Service Director
AND Digital —Reading
- Full-time
- Hybrid work
- Driving
- Contracts
- Gym membership
Quick apply
Account Manager
AVI-SPL —Farnborough
- Full-time
- CRM software
- Microsoft Office
- Bachelor's degree
- Employee assistance programme
- Referral programme
Operational Account Manager SME
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- English
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Strategic Account Manager
Delinea —Bracknell
- Full-time
- Remote
- Management
- Up to 50% travel
- Sales
- Employee assistance programme
- Life insurance
Insight Manager
Circana UK —Bracknell
- Hybrid work
- Microsoft Outlook
- Sales
- Organisational skills
Quick apply
Account Manager
FluidOne —Camberley
- Computer networking
- Contracts
- Communication skills
- Employee assistance programme
14d
Key Account Manager
Loma Systems —Farnborough
- Full-time
- Sales
- Travel
- Communication skills
Strategic Account Manager (B2B Software Technology or Professional Services)
Seequent —Reading
- Hybrid work
- Sales
- Master's degree
- Business
Insight Manager
Circana —Bracknell
- Full-time
- Sales
- Organisational skills
Strategic Account Manager
TÜV SÜD —Fareham
- Full-time
- Microsoft Outlook
- Sales
- English
- Employee assistance programme
8d

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client success manager jobs near alton, ham

Customer Success Manager

Once For All UK -
Basingstoke

Quick apply

Job details

Benefits

Company pension
Company events
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Sales
Business development
Communication skills

Full job description

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role summary:

The Customer Success Manager is responsible for ensuring our customers renew each year. They do this by focusing on building relationships, showing the value of our product and re-engaging disengaged customers. The CSM is the first point of contact for our customers and is the face of our company.

Responsibilities:

Retain our suppliers by showing value of the product.
Help our customers in using our technology over the phone and over email.
Act as the voice of the customer and provide feedback to the Senior Management and to the Product team.
Own the overall relationship with our customer base, which includes training, increasing adoption, ensuring retention, and ongoing satisfaction.
Responsible for the relationships with the suppliers.
Educate customers of the benefits of their membership and how to make the most of the product.
Discuss pricing and membership needs with customers.
You’ll follow up on both positive and negative customer feedback and support customers.
Cross-sell bolt-ons.

Experience and competencies:

2 years experience working in Customer Success, Sales, Business development or Account Management.
Relationship Building: Ability to establish and maintain strong relationships with clients, fostering trust and loyalty.
Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and empathetically.
Technical Proficiency: Strong understanding of the product or service, including technical aspects and features.
Customer Onboarding and Training: Expertise in guiding new customers through the onboarding process and providing necessary training.
Data Analytics and Reporting: Ability to analyze customer data and generate insightful reports to drive decision-making.
Problem-Solving Skills: Aptitude for addressing complex issues in a customer-centric manner and finding effective solutions.
Customer Feedback Collection: Skilled in gathering and analyzing customer feedback to improve products and services.
Time Management: Ability to manage time effectively, prioritizing tasks to meet deadlines and ensure customer satisfaction.
Empathy: Understanding and addressing customer needs and concerns with sensitivity and care.
Renewal Management and Churn Prevention: Experience in managing account renewals and implementing strategies to prevent customer churn.

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

Wellness fund or Private Medical Insurance (dependent upon role)
Pension
Life Assurance x 3
25 days holiday plus 8 Bank Holidays
Ongoing continual professional development (CPD)
Holiday purchase Scheme up to 5 days
1 paid and 1 unpaid volunteering day
Team and company offsite events
Specsavers eye care voucher
24/7 and 365 Days Employee Assistance Programme
Free Tea, Coffee and fruit every week – Basingstoke offic

Quick apply

Refine Your Search

client success manager jobs in alton, ham

Customer Success Manager

Senior Customer Success Manager

Client Manager

Customer Success Account Manager

Account Manager

Partner Success Representative (Maternity Cover)

Venue Account Manager - Exhibitions

Student and Client Relationship Manager

Business Development Manager (BDM) - Guildford - Circa 41k Package - 53k OTE Uncapped

Business Development Manager (BDM) - Reading - Circa 41k Basic - 53k OTE Uncapped

Client Service Director

Account Manager

Operational Account Manager SME

Strategic Account Manager

Insight Manager

Account Manager

Key Account Manager

Strategic Account Manager (B2B Software Technology or Professional Services)

Insight Manager

Strategic Account Manager

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